AW Collision
In operation 36 years, 6 years at this location.
Specializing in OEM Collision Repair, Endorsed by Wi Simonson Mercedes Benz, Long Beach BMW, Long Beach Mini, Carson Honda & Echo Park Automotive. A Proud BMW of North America Certified Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
timeframe & forgot part for door unlock cover
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Not likely. The amount of time it took to repair was way too long. Almost 2 months. It was inconvenient.. There was no sense of urgency.
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0 -
The girls in the front are always courteous. Always professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Great service a little of push but Great service..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend the quality of the repairs however, I would hope that the communication would be improved to anybody I would recommend
Repair Quality - 5.0/5.0 -
They did a great job. The car looks fantastic.
Customer Service - 3.0/5.0 -
Following the estimated time that my car would be ready I followed up three different occasions that week to get a status update and it was told by Customer Service that I’d get a call back. Finally, the following week I received a call back with a new estimated ready date after escalating to a manager. There is room for improvement on the status and promptness of communication following updates.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to others.
Repair Quality - 5.0/5.0 -
Second time I have used AW Collision and they did an excellent job.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Who knows, still haven’t gotten my car back or even heard from anyone if it’s done yet
Repair Quality - 2.5/5.0 -
Still haven’t gotten my car back but this is the 4th time I’ve been asked to fill out this questionnaire
Customer Service - 2.5/5.0 -
Still haven’t gotten my car back but this is the 4th time I’ve been asked to fill this out with no answer on of my car is even done yet or not, text messages going unanswered
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond. Nick especially was fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work as promised!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Long wait than expected but great work would definitely recommend
Customer Service - 5.0/5.0 -
Long wait than expected but great work