Gerber Collision & Glass - Signal Hill

5.0 (953reviews)
100%
3333 N Olive Ave,  Signal Hill,  CA  90755
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In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Signal Hill offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (953)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. The team is widely recognized for professionalism, friendliness, and attentiveness. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process, ensuring they were never left uninformed. Timeliness is another highlight, as many vehicles were completed ahead of the estimated date, exceeding customer expectations. A few customers noted minor issues such as incomplete repairs or communication gaps regarding parts or costs, but these were flagged directly by customers and were generally resolved promptly and professionally by the team.
AI-Generated from reviews written in the last 12 months
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"Amazing customer, service, beautiful smiles, professional work, clean office and waiting area extremely fast service ..." Read more
"... employees were wonderful. Courteous and very helpful. The work in my car was beyond my expectations. It looks brand new. Beautiful work. Thank you so much ." Read more
"... during the process. The repairs on my car were great. Couldnt tell where the damage was done and they matched the color perfectly." Read more
"Excellent service. Can't even tell there was an accident. They matched the paint perfectly."
"The car looked brand new when completed."
"very good job and there timing was excellent they actually gave us our car 5 days earlier very satisfied"
"The car was ready 2 weeks early!!!"
"I loved how quickly you guys worked on the car. The return time was a week sooner than expected plus my car looks brand new"
"... collision and glass. They helped me out expeditiously and they even finished my car two days early. The service was impeccable. My expectations have been exceeded tremendously. ..." Read more
"... really thorough explaining the process to me and even finished fixing my car before the estimated date! I am so happy to be back in my car and so happy ..." Read more
"Everything was perfect from start to finish in regards to communication, timelines, and what would be done to my car. Staff was friendly ..." Read more
"YES, again we were kept VERY WELL-INFORMED of the ongoing progress of the repair. If there was an 11 on this scale..!"
"They updated me asap throughout the whole process"
"Was told there would be follow up and updates. Never was told about the paint vs dent fixing"

My Experience

Staff were very friendly and explained a lot of what was going to be done to my vehicle.helped me with questions I had was very satisfied with the work they did on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very great it was done before the estimated date!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Desiree Very helpful and engaged.. The bonus was the car wash after the repairs..

Likely to Recommend

Thank you.

Repair Quality

Deseria was very helpful & engaged. LOVED my carwash.Thank you.

Customer Service

Greatly appreciate the service offerd.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Gerber staff were professional, kind, and helped me to understand what to expect regarding the repairs on my car.

Likely to Recommend

Repair Quality

Very attentive, friendly, highly knowledgeable, and extraordinary customer service all around. Was provided with updates frequently about my vehicle’s status.

Customer Service

desire is very friendly, patient and knowledgeable. Loved the service would recommend to my family and friends.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

ALL of the staff were professional yet personable. My work was done 2 days ago. ALREADY, I am referring family and friends.

Likely to Recommend

Repair Quality

There were a few small/ tiny spots I noticed after bring the car home that had paint off on my car near the replaced bumper. They weren’t there before, however they are small enough that you don’t recognize them until you are right up on the spots.

Customer Service

Everyone had great customer service and was friendly.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are very happy with your work thank you for everything

Likely to Recommend

very satisfied

Repair Quality

very good job and there timing was excellent they actually gave us our car 5 days earlier very satisfied

Customer Service

very nice people and caring

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Gerber collision they did a great job repairing my car Anthony was very helpful he explained everything and answered all my questions and my car was done a day before expected 10/10

Likely to Recommend

Repair Quality

100% satisfied with my vehicle

Customer Service

100% satisfied Anthony was very helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was AMAZING, knowledgeable, professional and the work on my Dodge was exceptional. Thanks Gerber Team!!!

Likely to Recommend

Repair Quality

The Team at Gerber are awesome. Their work is exceptional

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the updates and the follow up in regards to my vehicle progress. It was also a quick service in regards to getting my car done.

Likely to Recommend

Repair Quality

Greta customer service and kept me slate on vehicle status.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire experience was amazing. Couldn’t have been an easier process, and the staff couldn’t have been more friendly. A+++++

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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