Gerber Collision & Glass - LA Habra

4.9 (814reviews)
99%
411 E Lambert Rd,  La Habra,  CA  90631
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - La Habra offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (814)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail, with many noting their vehicles were returned looking brand new. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns, including a report of missing or damaged personal property, a greasy touchscreen upon return, and one instance of a repair taking longer than expected - all noted directly from customer comments. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... repair and paint guys worked magic on my Suburban. Truly top quality work. When I was young I had an auto body class, so I have a little bit of an idea as ..." Read more
"Courteous staff. Professional staff. Staff was extremely accommodating from start to finish. Staff was helpful, knowledgeable, and the work on ..." Read more
"... and delivered exactly when they said they would. The quality of the work is outstanding—my car looks brand new again. You can tell they take real pride in what ..." Read more
"Staff was very knowledgeable and proffesional. The quality of the work performed was excellent."
"... and made an un fortunate situation less stressful. The repairs look flawless" Read more
"My car was done sooner than expected! I appreciate all the staff for working harmoniously to make it happen. ..." Read more
"Before, initially was going to be around 2 weeks, ended up picking it up in a few days, amazing."
"Right on time! They showed great commitment to the deadline, even in the rainy weather!"
"... search and find a good used window. Because of this, we had to wait a few extra days. Also, the window heater element wasnt fastened, so it had to be repaired. ..." Read more
"It took a bit too long to repair"
"Text message update were very helpful because we didnt have to keep calling the shop to find out the status ..." Read more
"They kept me in the loop from start to finish and other companies should follow there lead on this important service."
"... phone call to the moment I drove away with my car, I felt well taken care of and informed every step of the way. They were honest, transparent, and made the entire ..." Read more
"Impossible to get on the phone. Wrong info and stolen property. Do not recommend at all.. Don't steal stuff from ..." Read more
"Toward the end I had to call for updates rather than receiving a call."

My Experience

The entire team made my repair experience a pleasant one. Very thankful for such atttentive crew.

Likely to Recommend

Repair Quality

They did such a great job on my car! The customer service was amazing from start to finish. I really appreciated how understanding and flexible they were when I wasn’t able to pick up my car the day it was ready. They worked with my schedule and made the whole process so easy. Definitely recommend them.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate everything you guys did, even washing and vacuuming my car, which wasn't necessary, but so thoughtful. I will definitely recommend you to other people. God Bless you and your families.

Likely to Recommend

Repair Quality

The service and repair were excellent. The rep was respectful and professional. I was updated every step of the way.

Customer Service

The service was excellent.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repairs were done beautifully. You can't even tell it was damaged.

Customer Service

Outstanding customer service. Everyone is friendly and knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keep at it with the good and hard work they put in. Everyone was all super helpful.

Likely to Recommend

Would definitely recommend to anyone I know.

Repair Quality

They were all great and the work was amazing. Definitely would come back.

Customer Service

Loved them all.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

EVERYONE that talked and worked with me gets a 10+ rating! I unfortunately can’t remember everyone’s name except for Jeff that I dealt with the most. He’s hysterical, has a very trusting demeanor, and seemed to go above and beyond to give my 12-year-old car a beautiful outcome. Moises was very helpful and friendly. When dropping me off at my house when I didn’t have a ride home and the young man that worked with me today when I picked up the car, who I unfortunately can’t remember his name was also very friendly, made sure he answered all my questions, and and was very accommodating. Everyone that I worked with repeated a number of times that if I ever had any issues with the car to make sure I bring it in and they will fix it. They even said I could bring my car in a couple times a month and they would wash it. I honestly have never been happier with an automotive service in all the years that I’ve dealt with various companies. Looking at how my late husband’s car was made to look as brand new as when we purchased it 12 years ago brought tears to my eyes. thank you thank you thank you! 🥰.

Likely to Recommend

I’ve already talked to quite a few friends how impressed I was with the job

Repair Quality

The paint job is amazing as was your people and the service.

Customer Service

I give you a10+ 🥳

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Wonderful experience.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job with my truck the guys in the office are great

Likely to Recommend

Repair Quality

The shop did a great job

Customer Service

No problem

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best overall service Its why i always recommend this place

My Experience

Great service! Very professional, helpful, and friendly. I’m very satisfied and highly recommend them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy buen trabajo

Customer Service

Muy buen trabajo

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job in my car and super friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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