Crash Champions #0551 Fullerton West

4.8 (5,829reviews)
97%
555 S Euclid Street,  Fullerton,  CA  92832

In operation 28 years, 10 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,829)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Customer service was frequently highlighted as exceptional, with staff described as professional, friendly, and genuinely caring. Timeliness was largely positive, with several customers pleasantly surprised their vehicles were completed ahead of schedule. Areas noted directly by customers for improvement include occasional delays due to parts availability, inconsistent proactive communication in some cases where customers had to follow up themselves, and isolated quality concerns such as paint mismatches, alignment issues, and minor fitment details that required return visits.
Select to learn more
"Once again customer service and repair is outstanding. I will continue to spread the word and recommend ..." Read more
"Excellent service I received. Repairs were completed timely and car looks flawless. Exceptional customer service and great communication ..." Read more
"10 outta 10. Great experience, great service. Car feels like I just took it off the Lott. Thank you for amazing work!"
"Crash champions did fantastic, car looks like nothing ever happened to it. 1010"
"Efficient service and very high quality repairs. My car looks brand new."
"Thank you I received an update every day"
"Communication couldve been better. There were promises to receive phone calls for updates ..." Read more
"Communication with claim representative was lagging. Long wait time in between communication"
"No one called me until I called at the promised pick up time. Only to find out before closing that it wasnt going ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good customer service and the attention was very pleasant

My Experience

Extremely satisfied with every step of the service of Crash Champions and the final product!

Likely to Recommend

Repair Quality

Crash Champions exceeded my expectations on every level!

Customer Service

My Experience

Great service. Job done on time. Recommend.

My Experience

Honestly this was the best experience ever. The staff were incredibly professional, kind and kept me up to date with everything. The work on my Bronco was top notch. You would never know my car was in an accident. I was rear ended and very upset about the damage to my vehicle. A bad experience with being rear ended turned into a great experience with Crash Champions. Thank you

Likely to Recommend

Repair Quality

Great work. Great people.

Customer Service

Likely to Recommend

Repair Quality

So far so good - thanks

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great people and great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Pablo was outstanding ! Very friendly, willing to answer any questions, helpful, and accommodating! Had a great experience and would recommend to others :)

My Experience

My Experience

Finished early, looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy with the excellent service I received. The repair was completed quickly and the quality of the work was excellent. Elizabeth and Pablo were both very professional, helpful, and provided outstanding customer service. I truly appreciate the great experience and would definitely recommend Crash Champions. Thank you!

Likely to Recommend

Repair Quality

Great service ! Everyone was very helpful and respectful.

Customer Service

Great !

My Experience

Exceptional Service to all the team. Highly recommended. I am stoked about the excellent customer service.

Likely to Recommend

Very likely thank you for the excellent service.

Repair Quality

Thank you to Brandon and all the team. Excellent customer service keep up the great work. I will highly recommend your service.

Customer Service

Excellent service. You are one of a kind. Thank you.

My Experience

Extreme pleased with my repair. My technician was very helpful and communicated updates

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service