Crash Champions #0542 Orange

4.8 (1,985reviews)

96%

(714) 998-3700

1821 N Glassell Street, Orange, CA 92865

96%

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1821 N Glassell Street
Orange, CA 92865

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About Crash Champions #0542 Orange

See Photos

1821 N Glassell Street
Orange, CA 92865

Get Directions Website Email

Schedule an appointment at Crash Champions #0542 Orange

Book Appointment

Apply for Financing

In operation 28 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

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Website

Reviews (1,985)

Sort By:
Newest
Rating

1,637 Customers Rated

5 Stars

68.5% Complete

(1359)
4 Stars

9.2% Complete

(183)
3 Stars

1.8% Complete

(36)
2 Stars

1% Complete

(19)
1 Star

0.6% Complete

(12)
< 1 Star

1.4% Complete

(28)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many highlighting professional and friendly staff who went above and beyond to ensure satisfaction. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new. Communication was a standout strength, as customers appreciated regular text updates throughout the repair process, keeping them informed at every stage without needing to call. Timeliness was another highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional front desk interactions feeling unwelcoming, some instances of delayed communication or follow-up, and isolated quality concerns such as misaligned parts or incomplete repairs upon initial pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"This was a great place to get my car repaired. They were understanding very professional. My car was repaired sooner than expected. They kept me updated on the progress repairs on my ..." Read more

"My vehicle was returned looking great, and the workmanship and attention to detail were excellent."

"Poor service, poor quality, poor communication, slow service and no quality control."

"I was very happy with the entire process! My car was brought to my house when it was ready, super clean, and even smelled like a new car!"

"It was ready several days earlier than expected. I really appreciated the text and graph letting me ..." Read more

"My car was ready 9 days earlier than expected."

"It took longer than expected. When I went to pick it up there were many paint errors, poor craftmanship, poor cleanup and poor quality."

"My vehicle was ready before the scheduled time. It was fast and good work"

"Excellent services always kept me updated. I took it in on 418 and estimated time frame two weeks. To my surprise it was ready on 424. Less then a week it was ready. Did great job on my ..." Read more

"It actually took five days longer!"

"Little to no communication on the status and steps to complete the project. Questions asked not answered, pictures promised and ..." Read more

"Communication was amazing and the whole process from start to finish was so smooth. Couldnt have gone with a better company!"

"Text messages through out each phase of the work"

"Communication, communication and communication. I was informed of every step of the repair process."

"Communication and updates are great, Rear bumper was repaired. Picked up the car when ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"This was a great place to get my car repaired. They were understanding very professional. My car was repaired sooner than expected. They kept me updated on the progress repairs on my ..." Read more

"My vehicle was returned looking great, and the workmanship and attention to detail were excellent."

"Poor service, poor quality, poor communication, slow service and no quality control."

"I was very happy with the entire process! My car was brought to my house when it was ready, super clean, and even smelled like a new car!"

"It was ready several days earlier than expected. I really appreciated the text and graph letting me ..." Read more

"My car was ready 9 days earlier than expected."

"It took longer than expected. When I went to pick it up there were many paint errors, poor craftmanship, poor cleanup and poor quality."

"My vehicle was ready before the scheduled time. It was fast and good work"

"It actually took five days longer!"

"Little to no communication on the status and steps to complete the project. Questions asked not answered, pictures promised and ..." Read more

"Communication was amazing and the whole process from start to finish was so smooth. Couldnt have gone with a better company!"

"Text messages through out each phase of the work"

"Communication, communication and communication. I was informed of every step of the repair process."

"Communication and updates are great, Rear bumper was repaired. Picked up the car when ..." Read more

Do (Lexus owner) reviewed 8/24/26

Charlie (Chevrolet owner) reviewed 8/24/26

Jenny (Lexus owner) reviewed 8/21/26

Desiree (Honda owner) reviewed 8/20/26

Great customer service and smooth communication! Would highly recommend this place to anyone looking for a job that is more than just a regular repair shop. Vince was awesome!

Great work and customer service is the most amazing. Vince was very easy to work with and updates on a daily basis also made things a lot smoother. Thanks again!

Rafael (Nissan owner) reviewed 8/20/26

Need fixed

Need finished

Patrick (Nissan owner) reviewed 8/20/26

Kiet (Toyota owner) reviewed 8/19/26

For sure...where you get this 6 stars service in town.

All staffs are very friendly, special thr Manager Bennie

That is no questions about it.

Daniel (Hyundai owner) reviewed 8/17/26

Mark (Mazda owner) reviewed 8/17/26

Tomas (Honda owner) reviewed 8/17/26

Lisa (Chevrolet owner) reviewed 8/15/26

Excellent job and fantastic communication from Vince!

Gary (Chevrolet owner) reviewed 8/14/26

Vince was very personable and thorough in his follow through. Delivered my vehicle to my home when finished!

Vince was awesome!

Mary Jane (Toyota owner) reviewed 8/13/26

Repair done fast , ,clean and perfect, looks like nothing happened, i get an update of whats going on

Everyone at the Orange Office was accomodating

Jacob (Chevrolet owner) reviewed 8/11/26

Ronald (Nissan owner) reviewed 8/10/26

Steven (Nissan owner) reviewed 8/10/26

Linda (Nissan owner) reviewed 8/10/26

Andrea (Acura owner) reviewed 8/8/26

It was completed much quicker than anticipated, constant communication to status, easy drop off of rental vehicle and good service. My car looks perfect. :)

Debra (Volkswagen owner) reviewed 8/7/26

You all were wonderful to work with and did a great job on my car. Thank you.

Ty (Honda owner) reviewed 8/7/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Crash Champions #0542 Orange

Schedule an appointment at Crash Champions #0542 Orange

Explore easy payment plans powered by Sunbit

About Crash Champions #0542 Orange

Schedule an appointment at Crash Champions #0542 Orange

Reviews (1,985)

1,637 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0