Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I’m extremely pleased and would highly recommend Kaizen Anaheim to everyone in need of auto body repair. Jonathan and the team are amazingly kind, knowledgeable, professional and deliver a great product! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jonathan and the team are friendly, knowledgeable and professional. I’m very pleased w/the outcome of my vehicle. Great job guys! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication, and beautiful work and my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication at the outset and throughout the process of repair was clear and consistent. The car was done on time and management offered helpful suggestions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication from Kaizen. Excellent work, too!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely excellent service and great communication. I would definitely come here again anytime I need assistance with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would come back, great service!!
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very kind and professional. They kept us informed of the status and did an amazing job on a car. I would highly recommend Kaizen to anyone that needs car repairs big or small. They were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were the best and I would highly recommend them to anyone. Excellent customer service and they did an amazing job on my car!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication from Juan and Jonathan was excellent. You repaired the car when you said you would and the results are outstanding. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Kaizen are amazing and professional, and they explain everything in detail. I have had the pleasure of working with them on three separate occasions. The best part is the daily updates and that your car is finished by the day they promised. I highly recommend Kaizen to anyone who needs body work on their car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish. The team at Kaisen were professional and kept me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very friendly and kept me updated for the process
My Experience - 5.0/5.0 -
Very friendly. Superb repair.
My Experience - 5.0/5.0 -
They are the greatest! Finished my car ahead of time and even did an alignment as well as giving it a wash. The guys in the office were also great and friendly. Kept me updated on the progress. The price was very fair as well. If I ever need this again I will be sure to use them.
Likely to Recommend - 5.0/5.0 -
An absolute 10+!
Repair Quality - 5.0/5.0 -
The car was finished ahead of time which was great. It looks beautiful. They even washed the car and did an alignment. Very happy.
Customer Service - 5.0/5.0 -
The guys working there were on top of everything. They were also very congenial too.
Returned Clean
My Experience - 5.0/5.0 -
Perfect and professional. Thank you
Likely to Recommend - 5.0/5.0 -
Best shop ever.
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Everyone is so helpful and communicative. Such awesome ppl
My Experience - 5.0/5.0 -
WOW…..from the very first call til the very last conversation, I was 100% satisfied! Juan and Jonathan made my experience with Kaizen, one to remember! It was flawless! From beginning til the end, their goal was to satisfy my every need, and to make my experience, a very pleasant one! Both were very professional in handling my claim, from assessing my car, to ordering my parts, to keeping me updated on status, to attending to messages and calls promptly and effectively, & to dropping my car off, practically at my door step! :) Because of the efforts these two gentlemen made, I will absolutely recommend Kaizen to all my friends, family and clients! AND, if needed, will be back, to handle any of my car’s needs!! THANK YOU JUAN AND JONATHAN FOR THE PEACE OF MIND‼️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding! A Job Well Done!!
Customer Service - 5.0/5.0 -
Juan and Jonathan were outstanding! They were attentive, responsive and aimed to plz from beginning til the end! I was completely satisfied!