Kaizen - Fullerton

4.9 (773reviews)

99%

(714) 515-5157

700 Williamson Ave, Fullerton, CA 92832

99%

700 Williamson Ave
Fullerton, CA 92832

Get Directions Website Email

About Kaizen - Fullerton

700 Williamson Ave
Fullerton, CA 92832

Get Directions Website Email

In operation 57 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (773)

Sort By:
Newest
Rating

645 Customers Rated

5 Stars

75.3% Complete

(582)
4 Stars

4.9% Complete

(38)
3 Stars

1.3% Complete

(10)
2 Stars

0.5% Complete

(4)
1 Star

0.3% Complete

(2)
< 1 Star

1.2% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional service quality, with repairs frequently described as leaving vehicles looking brand new. The team receives high marks for professionalism, friendliness, and genuine care throughout the repair process. Communication stands out as a key strength, with customers appreciating regular updates via calls, texts, and emails that kept them informed every step of the way. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as parts delays, small cosmetic concerns upon pickup, or interior cleanliness, reflecting areas customers feel could be refined further.

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Service Quality
Timeliness
Communication

"... free. They deliver professional services and their client care is beyond excellent." Read more

"... crew was professional, attentive, and courteous. The job they did was phenomenal and the communication was excellent." Read more

"Working with Kaizen was a smooth process from start to finish. I appreciated how they genuinely cared for me and ..." Read more

"... second time I have had work done on a car and they exceeded expectations. Staff were friendly and efficient and my car was completed in a timely manner. Price ..." Read more

"... service, the process was clear, easy, and stress free. The work on my vehicle is flawless, it looks brand new!" Read more

"The vehicle was completed 5 days prior to initial estimated time."

"My car was a week early. So relieved to get it back sooner than expected."

"These guys did a great job. They got my card done ahead of schedule and it looked great. I would gladly use them again or would refer friends ..." Read more

"I got my car earlier than expected."

"My vehicle was repaired way ahead of the proposed time frame."

"Between the emails, texts, and phone calls, I could not have expected better communication through the process."

"They called or messaged me repeatedly to update me on the process. I was very informed and knew what was going on."

"I received emails and phone calls consistently for the status of my vehicle"

"Know how to keep your customer informed and happy."

"Constant communication never had to call to follow up on my vehicle"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication