Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job all around. I was kept well informed, the work was efficient, and I was completely satisfied with the job done
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Reports were completed before the time they hay told me.
Returned Clean
My Experience - 5.0/5.0 -
Such a great experience! Everyone was incredibly kind, professional, and helpful. My car looked amazing, and I couldn’t be happier with the results! Truly appreciate their hard work and excellent customer service. Highly recommend!
Likely to Recommend - 5.0/5.0 -
I would highly recommend Kaizen to all. They are very fast friendly and helpful.
Repair Quality - 5.0/5.0 -
Everyone was good to work with. Henry was great to work with.
Customer Service - 5.0/5.0 -
Henry answered all my questions and concers.
Returned Clean
My Experience - 5.0/5.0 -
It has always been a good experience at Kaizen and my car is left like new, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen left my car like new again as they have done in the past.
Customer Service - 5.0/5.0 -
Very nice gentleman are the persons who i dropped off my vehicle to
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the results, very efficient work!
Likely to Recommend - 5.0/5.0 -
Already told friends
Repair Quality - 5.0/5.0 -
Good finish, very efficient
Customer Service - 5.0/5.0 -
Estimator was great! Everyone is very straight forward and it helps understanding as a customer
Returned Clean
My Experience - 5.0/5.0 -
Very pleasant and work was done ahead of time. Kept me informed every step
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished when they said it would be, good quality work and very pleasant to work with It was a easy and painless experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for helping me out fixing my car and very satisfied how the car came out and looks brand new, including the amazing detail on top of that. Very clean and excited to go home with my car now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car is like new again.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The car does look better but part of the bumper is still loose, so I will call them to fix it again.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can’t say enough good things about the exceptional customer service at Kaizen in Fullerton! Henry and the entire staff truly go above and beyond to make their customers feel valued and appreciated. Henry deserves special recognition for his professionalism, outstanding customer service, and genuine commitment to customer satisfaction. The entire team demonstrates the same level of courtesy, attentiveness, and dedication, creating a welcoming and positive experience. It’s refreshing to encounter a business where customer service is clearly a priority rather than an afterthought. Henry and his team set the standard for how customers should be treated. Thank you, Henry and the entire Kaizen Fullerton staff, for your professionalism, dedication, and exceptional service. Your efforts do not go unnoticed or unappreciated. I highly recommend this location to anyone who values quality service and a team that genuinely cares about its customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although my car was not repaired due to total loss, Kaizen gave a great estimate to make an informed decision whether to keep and repair or give over to insurance.
Customer Service - 5.0/5.0 -
It was great! Thoughtful and thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely I will be signing kaizen to every can listen 🌟
Repair Quality - 5.0/5.0 -
Kaizen’s staff are some of the most professional, knowledgeable, and dedicated people I’ve ever met. They did an excellent job with my car, and I will be forever grateful for their outstanding service. A special thank-you to David, Jeff, and the entire team. You are all the best! I truly appreciate your hard work, honesty, and professionalism. I highly recommend Kaizen to anyone looking for exceptional service!
Customer Service - 5.0/5.0 -
Kaizen’s staff are some of the most professional, knowledgeable, and dedicated people I’ve ever met. They did an excellent job with my car, and I will be forever grateful for their outstanding service. A special thank-you to David, Jeff, and the entire team. You are all the best! I truly appreciate your hard work, honesty, and professionalism. I highly recommend Kaizen to anyone looking for exceptional service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was really pleased with the work you guys didn’t to our truck and the time that you guys took to give us an update that was amazing. Thank you. You keep up the good work.