Kaizen - Fullerton

4.9 (742reviews)

100%

(714) 515-5157

700 Williamson Ave, Fullerton, CA 92832

100%

700 Williamson Ave
Fullerton, CA 92832

Get Directions Website Email

About Kaizen - Fullerton

700 Williamson Ave
Fullerton, CA 92832

Get Directions Website Email

In operation 57 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (742)

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Newest
Rating

617 Customers Rated

5 Stars

74.8% Complete

(555)
4 Stars

5.1% Complete

(38)
3 Stars

1.3% Complete

(10)
2 Stars

0.5% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

1.2% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional workmanship, and outstanding communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with repairs often completed ahead of schedule. Customers appreciate the thorough updates via calls, texts, and emails, making the process seamless and stress-free. The friendly, knowledgeable, and courteous staff are frequently commended for going above and beyond. A few customers noted minor issues such as parts delays, small alignment concerns, or interior cleanliness, reflecting areas customers feel could be further refined.

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Service Quality
Timeliness
Communication

"... service, the process was clear, easy, and stress free. The work on my vehicle is flawless, it looks brand new!" Read more

"... crew was professional, attentive, and courteous. The job they did was phenomenal and the communication was excellent." Read more

"... stress free. They deliver professional services and their client care is beyond excellent." Read more

"Working with Kaizen was a smooth process from start to finish. I appreciated how they genuinely cared for me and ..." Read more

"... and my car is almost like a new car inside and out. They did a fantastic job. They are very friendly and considerate. I have used them two other times in the 25 years ..." Read more

"Actually ready 1 week before!!!!"

"It was ready before and I was impressed at how quickly they repaired it"

"My car was a week early. So relieved to get it back sooner than expected."

"... Cadillac. It was difficult to find parts but they did. Everything was completed in a very timely manner and my car is almost like a new car inside and out. ..." Read more

"My vehicle was repaired way ahead of the proposed time frame."

"Between the emails, texts, and phone calls, I could not have expected better communication through the process."

"I received emails and phone calls consistently for the status of my vehicle"

"I liked the continuous updates, the timely execution of the repair while providing friendly customer care along the ..." Read more

"Awesome service! Kept me informed every step of the way and made the process seamless!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication