Caliber - Northwest Anaheim

4.9 (6,278reviews)
98%
2541 W La Palma Ave,  Anaheim,  CA  92801

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,278)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs described as flawless, restoring vehicles to like-new condition. Communication stood out as a major highlight, with daily text and phone updates keeping customers informed at every stage. Timeliness was frequently commended, as repairs were often completed ahead of schedule. The welcoming and professional front desk staff contributed to a stress-free experience. A few customers noted areas for improvement, including occasional delays in paperwork, inaccurate completion date estimates, and isolated concerns about paint quality and parts fit.
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"... especially impressed with how they returned it to me. My car was completely washed, cleaned up, and polished—it looked fantastic! That extra attention to detail ..." Read more
"... professional, efficient, and easy to work with. They completed the repairs much faster than I expected without compromising on quality—the results were outstanding, and my car looks as ..." Read more
"... and made sure all my questions were answered. The quality of the repair on my vehicle was excellent, and the work was completed in a timely manner. I truly appreciate ..." Read more
"The crew at Caliber was amazingly professional and courteous throughout the repair process and kept me informed constantly while my car was ..." Read more
"... estimated day and time when my car would be ready. My 2004 Ford Mustang was ready for me fully repaired and washed Friday, 2626 @ 5pm!" Read more
"... to make my car look the best. I did not mind that it took 2 days longer for them to get the right parts that looked good" Read more
"Contract said 14 days estimate, it took double that + I understand parts were not available, but you ..." Read more

Likely to Recommend

Repair Quality

Thank you for all the help and good work on my car🙏🏾 good service and good communication I appreciate it

Customer Service

My Experience

The place was really professional and got things done quickly. I dropped off my car and got regular updates on how it was progressing. They gave me a timeline and assured me they’d get it back to me in great condition. My car’s service went above my expectations. I’d definitely suggest anyone for body work at the Anaheim caliber collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We are very thankful for all the work it took to get our car back in running condition. Thank you!!!!

My Experience

Jason is always a straight up forward person he helped me out from start to finish. Always excellent work he does I give him 5 stars.

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My Experience

Se ve muy bien el trabajo realizado y me gusto el tiempo.

Likely to Recommend

De hecho he recomendado el shop ya que no es mi primera experiencia

Repair Quality

Me gusto mucho el trabajo,ademas el trato es muy profesional.

Customer Service

Quedo muy bien el trabajo,de calidad

My Experience

The entire process was quick and easy. Everyone was so nice!!! 10 out of 10

Likely to Recommend

Repair Quality

Everything went extremely well! I don’t have any complaints at all!

Customer Service

They were very nice and easy to talk to!

My Experience

Ube is the man. He communicates and is up to his work. I came in with a messed up truck and he brought it back to life. Great company im looking forward for the future. Thank you Cailber!

My Experience

I was thoroughly impressed by how prompt, efficient, and accurate the service was. Being able to arrange the rental car all in one place made everything even more convenient. From start to finish, the service was absolutely flawless and truly deserving of five stars. Thank you for such an exceptional experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the impeccable work. Jim, Gladys and the rest of the Caliber team were awesome. The experience was top-notch, as always. Great work!

Likely to Recommend

Repair Quality

The staff at caliber collisions in Anaheim that a five star job on my car and their customer service looks great from beginning to end

Customer Service

Great customer service from start to finish

My Experience

Very good service

My Experience

I was always up to date on status of my car! Greatly appreciated it!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great service, thanks

Likely to Recommend

Repair Quality

I saw on a sign in the lobby they automatically do complimentary things like headlight restoration and that was not done to my vehicle. Pretty misleading.

Customer Service

Experience was great! Ubi was very good at communicating with me about the repairs and got it done within the anticipated timeframe.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle was done amazing! Very quick! & the work was done perfectly! The communication was also 100% i was noticed and responded too based off my car process.

Likely to Recommend

Repair Quality

Jason kept me informed daily on the status of the repair work. Good job!

Customer Service