Caliber - Northwest Anaheim

4.8 (6,225reviews)
96%
2541 W La Palma Ave,  Anaheim,  CA  92801

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,225)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates and regular phone calls throughout the repair process. Timeliness was a standout strength, as numerous customers reported their vehicles were completed ahead of the promised date. Front desk staff were frequently commended for being welcoming, professional, and courteous. A few customers noted areas for improvement, including occasional delays in delivery date communication, isolated concerns about paint quality, and front desk responsiveness during busy periods. Overall, the vast majority of customers expressed strong satisfaction and a high likelihood to recommend the shop.
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"... estimated day and time when my car would be ready. My 2004 Ford Mustang was ready for me fully repaired and washed Friday, 2626 @ 5pm!" Read more
"They got it done so quick it was unbelievable.in fact friends and family wanted to know where we went and ..." Read more
"... got the best quality to make my car look the best. I did not mind that it took 2 days longer for them to get the right parts that looked good" Read more
"Contract said 14 days estimate, it took double that + I understand parts were not available, but you shouldve ..." Read more
"Loved receiving the daily texts informing me of what step the car was in. This is the kind of communication ..." Read more
"Im very happy with their text messaging about the update of the work being done daily."
"Great. Same as other question. Thorough with communication, kind and helpful."

My Experience

My Experience

Likely to Recommend

Repair Quality

Great team

Customer Service

Great team

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for you services.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

Excellent

My Experience

Likely to Recommend

Repair Quality

Very good service, good communication and updates given daily while my car was at the shop.

Customer Service

My Experience

Ubi made sure all the proper fixes were made clean and good. I’m very satisfied.

My Experience

Great work and speedy recovery

Likely to Recommend

Repair Quality

Customer Service

They were great

My Experience

Great service. The work was done at a timely fashion. Everyone at the shop was friendly and courteous.

My Experience

I've had the opportunity to use Caliber Collision on more than one occasion. They've provided great service in everything they do. Thanks for professional service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ubi was very thorough and helpful navigating me through the process of repairing my car. Hw was very professional and kept me updated on the progress of my vehicle repairs. I highly recommend this Caliber Collision. “Thank you Ubi!”

My Experience

Mr. Sergio and Mr. Ubi, and the whole staff were phenomenal in taking excellent care of my car and me. I would 100% recommend them to anyone and everyone!!! You guys rock!!! Thank you so much ❤️

My Experience

Repair was perfectly done and a week ahead of schedule

Likely to Recommend

Nice staff, nice job

Repair Quality

Repair job very well done

Customer Service

Very helpful customer service

My Experience

Exceptional customer service provided by Sergio, the Manager. Very satisfied.

My Experience

Keep us the great work

My Experience

Great experience and job on my car. Easy process and explanation.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was completed on time and vehicle looks good

Customer Service

Customer service kept calling me to see when I wanted the work done. They would update me on the status of the vehicle every day

Returned Clean