City Collision Center Katella

4.9 (347reviews)
98%
8347 Katella Ave,  Stanton,  CA  90680

With over 50 years of experience in the auto body industry, we are proud to be a trusted leader in vehicle repair. Our shop holds factory certifications from renowned manufacturers including Ford, Tesla, Nissan, General Motors, Fiat, Chrysler, Jeep, Chevrolet, GMC, BMW, Kia, Hyundai, and Infiniti. Additionally, we are fully certified in aluminum repair, allowing us to handle a diverse range of vehicles with expertise. Specializing in the repair of exotic cars, we have built a reputation for our proficiency in working with high-performance materials such as aluminum, carbon fiber, fiberglass, and metal. Our team of highly skilled technicians is equipped to handle any repair, regardless of size or complexity. Whether it’s a luxury Ferrari, Lamborghini, or a standard Honda or Ford, we ensure every vehicle is restored to its original factory specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (347)

Customers say
Overall Customer Satisfaction
Customers consistently praise City Collision Center for its outstanding service quality, clear communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with thorough interior and exterior detailing as a standout bonus. Customers frequently commend the professionalism and friendliness of the entire team, as well as the seamless assistance with rental car arrangements. Regular text and phone updates throughout the repair process were widely appreciated, with many noting they never felt out of the loop. Several customers mention vehicles were completed ahead of schedule. A few customers noted minor concerns, including paint fitment issues, alignment not being fully corrected, and occasional delays due to parts availability or holidays, as areas where experience could be further refined.
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"... brought it to City Collision Center for repairs. They did an excellent job, and Im very happy with the service they provided. My Honda HR-V looks brand new again. ..." Read more
"... had a great experience with City Collision! They repaired my car and finished the job 6 days earlier than expected, which was such a pleasant surprise. The entire team ..." Read more
"... I was surprised at how beautiful it looked. They thoroughly cleaned and detailed it. I will recommend them to my family and friends." Read more
"Awesome service and quality work and workers were very professional. Would recommend them to anyone, on day of pickup ..." Read more
"Im very happy with the quality of work performed on my vehicle. My friends and family said it looks brand new. I ..." Read more
"... experience with City Collision! They repaired my car and finished the job 6 days earlier than expected, which was such a pleasant surprise. The entire team was very kind, ..." Read more
"The car was ready way before the date which I was really happy about and I liked that it was available for the weekend"
"Time line was established and met."
"Vehicle was done in half the time originally given"
"Took slightly longer than I wanted,but the results were amazing. I'll tell friends about my experience. Thanks guys."
"... finish has been nothing short of exceptional. The communication throughout the whole repair time was amazing and I never felt like I didnt know what was happening ..." Read more
"Always updating me and easy communication with the staff."
"I appreciate how I was informed on every step of the process. I am very satisfied with the repair job. Thanks."
"not weekly, i had to call to ask"

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My Experience

Everyone at City Collision Center is so friendly. They take time to make sure you understand what needs to be done to the car. They did a great job of taking care of my car! I trust them completely and their work reflects that trust. I will never go anywhere else and will recommend them to all of my friend!

My Experience

Great customer service and she explains everything in a great customer service

My Experience

We are very pleased with the repair service provided by your company; it was excellent.

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My Experience

Yes very nice work good customer service

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Everything looks brand new! It looks great(:

Customer Service

They kept me well informed, and explained everything that was being replaced, and were more than happy to explain anything I didn’t understand.

My Experience

Everyone was really nice, polite, and professional. They made me feel special and Feel at ease. I was astonished at how nice my car looked when I picked it up. I would recommend them to my friends.

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Repair Quality

They were wonderful. Very nice, professional. Calmly explained the process and made me feel like I was special. When I picked up my car I was surprised at how beautiful it looked. They thoroughly cleaned and detailed it. I will recommend them to my family and friends.

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Doing great job totally happy with your services Thanks

Customer Service

My Experience

Great customer service from the young lady at the front desk and the gentleman who did the estimate on my car. He took the time to show me the repairs that were going to be done. I really appreciate the constant updates and excellent communication. Thank you for making the experience so smooth!

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Repair Quality

I was very satisfied with the service, especially from the young lady at the front desk, whose name I believe is Eileen. I don't recall the name of the person who helped me with the estimate, but he provided excellent customer service as well. They kept me updated throughout the process, which I really appreciated.

Customer Service

My Experience

Great job

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They were referred by Auto club which is my insurance company

Repair Quality

You did a great job. Looks like it just did when came of the lot Thank you

Customer Service

The stag was great they gave me updates along the way

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Returned Clean

My Experience

I am thankful to City Collision for the repairs made to my vehicle I am very happy with this company and the service I received they were very professional.My vehicle was done in a more than timely manner Thank you for the care you showed to my vehicle and to me the customer I would highly recommend this company for any repairs

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Repair Quality

The work done in my vehicle is beautiful. I’m thankful to everyone there at City Collision. They took care of everything from the paperwork ,my rental and the repairs. I am so pleased with the end result. Thank you City Collision Center

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Fixed everything in time. Arranged rental car properly. Communicaed timely manner.

Customer Service

Body repair was well finished.

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My Experience

I appreciate the daily updates. Thank you for making it so clean and sparkly! The back bumper is beautiful, great work team!

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Although I was sent here by my car insurance, I would definitely recommend this shop to anyone who needs the service.

Repair Quality

The team did a great job fixing the back bumper and door to my car.

Customer Service

I appreciated the daily updates to my car, in the process of repairs. Omar was great in explaining the work that needed to be done, and the parts that were needed, and the cost.

My Experience

I’m happy with the results and thank you to Sahid! For the Job well done 👍…