City Collision Center Katella
With over 50 years of experience in the auto body industry, we are proud to be a trusted leader in vehicle repair. Our shop holds factory certifications from renowned manufacturers including Ford, Tesla, Nissan, General Motors, Fiat, Chrysler, Jeep, Chevrolet, GMC, BMW, Kia, Hyundai, and Infiniti. Additionally, we are fully certified in aluminum repair, allowing us to handle a diverse range of vehicles with expertise. Specializing in the repair of exotic cars, we have built a reputation for our proficiency in working with high-performance materials such as aluminum, carbon fiber, fiberglass, and metal. Our team of highly skilled technicians is equipped to handle any repair, regardless of size or complexity. Whether it’s a luxury Ferrari, Lamborghini, or a standard Honda or Ford, we ensure every vehicle is restored to its original factory specifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
I'm very happy with the work done on my car. I'm very grateful and happy.
Likely to Recommend - 5.0/5.0 -
most definitely!
Repair Quality - 5.0/5.0 -
Great customer service! I was so happy that not only was my car repaired but also so clean and shiny!
Customer Service - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Yes, you guys were very professional from the first time we met and the repairs were all professional was very satisfied with the work thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The completion of my truck was done very satisfactory and an excellent time
Customer Service - 5.0/5.0 -
The reassembling on the truck was excellent came out looking good
My Experience - 5.0/5.0 -
Everything is perfect and on time and as I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good and fast service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The only place that we’d ever recommend
Repair Quality - 5.0/5.0 -
Always the best experience with City Collision Center. Amazing communication, service and quality craftsmanship.
Customer Service - 5.0/5.0 -
Always the best experience with City Collision Center. Amazing communication, service and quality craftsmanship.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very satisfied with work done on my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the care and detailed explanations put into repairing my car, it was beyond phenomenal. Didn't know you guys were gooing to do a wash and detail either and that was greatly appreciated. The overall experience I would definitely give a 10/10. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came repaired to the fullest extent, paint matched, excellent customer service experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks amazing. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These people make the repair process so easy. They keep you updated and my car looks beautiful when I get it back.
Customer Service - 5.0/5.0 -
They're very personable and professional.
Returned Clean
My Experience - 5.0/5.0 -
Was satisfied with the outcome amazing job to all your team thank you once again for everything. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding job! Loved the outcome and finished, would recommend! 👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
they did very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Good job
My Experience - 5.0/5.0 -
I walked into your establishment and was greeted by a wonderful receptionist, Aileen. She was welcoming and personable. I was set up to do a walk of my vehicle with Zaid. He was friendly, knowledgeable, took the time to answer my questions, and honest. I had gone to another collision establishment, Caliber, and had a bad experience from the moment I walked through the door. When I came over to your business after speaking with Aileen and Zaid I knew you were getting my business. You all are absolutely amazing!! Omar, the manager, was absolutely phenomenal to work with and Chong did an AMAZING job on my Honda. I am 1000% satisfied with every aspect of my experience. You have definitely got a customer in me, period! Any opportunity to share your business, I will. You all, every last one of you there, are a blessing. Thank you so very much for taking GREAT care of me and my car!!
Likely to Recommend - 5.0/5.0 -
You have definitely gotten my business and I intend on sharing your business with anyone I know in need of repairs.
Repair Quality - 5.0/5.0 -
I am completely satisfied with the service I received. My car looks phenomenal. I have zero complaints about my entire experience.
Customer Service - 5.0/5.0 -
Every last person I came in contact with Omar, Zaid, Aileen, and Chung were all amazing. Thank you all!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Omar and Zaid went above and beyond to make sure everything was perfect. Fantastic customer service and communication. I will be a customer for life. They deserve praise for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Omar and the team went above and beyond. We are grateful
Customer Service - 5.0/5.0 -
First class
My Experience - 5.0/5.0 -
Thank you for taking care of my vehicle . And getting back to me quickly . I am very happy with the service provided to my vehicle .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would return for service here ! Fats service and professional . Thank you
Customer Service - 5.0/5.0 -
Love the customer service provided . They were fast and took good care of my car .
My Experience - 5.0/5.0 -
Car came back in the same, if not better, condition it was before the accident. The employees were friendly, attentive, informative and helpful. I appreciated the extra step in helping with the rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
City Collision used OEM quality parts for my repairs and had a high level of communication through out the repair process.
Customer Service - 5.0/5.0 -
Customer service was very professional and helpful. Omar and Ivan played a huge role in getting my vehicle repaired properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My experience with City Collision Center was excellent from start to finish. Omar kept me informed throughout the repair process, answered all of my questions, and made a stressful situation much easier to navigate. When I picked up my Jeep, the repairs looked great and the vehicle was returned clean and in excellent condition. I truly appreciate the professionalism, communication, and quality of work provided by the entire team. Thank you for getting my vehicle back to me looking like new!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for your outstanding customer service. Your Team are friendly and courteous. They greeted me with a smile and offered me coffee and water. Thanks again and please let your Team know they are AWESOME!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication regarding repair was excellent. Car was repaired in pristine condition