Kaizen - Orange
In operation 16 years.
Our team has extensive experience in helping Orange drivers to protect their vehicles from the accumulation of wear and tear and the general performance issues that may affect your routine drive without warning. With certifications for collision repairs from 30+ major vehicle manufacturers, you can rest assured that Kaizen will handle all your automobile needs. All our technicians are professionally trained and experienced and know how to fix all auto repairs. Regardless of your vehicle and the service you need, we always adhere to the manufacturer’s guidelines. Our commitment will ensure your car is repaired the first time correctly and helps keep your vehicle on the road for longer. So, if your car is showing any trouble or demands major auto repairs, bring it to our shop at 1133 W Taft Ave, Orange, CA 92865. Contact us at (714) 998-9256 to schedule an appointment today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I especially liked the friendliness of staff at front desk and Marcelo Castillo. He constantly kept me up to date on the progress of my car. That gave me peace of mind. The job was completed on time as promised with top quality workmanship. My son and I have had other work done there before as Deshler. They still maintain their high quality reputation. I will use Kaizen again and also recommend them to my friends and family. Thank you Marcelo!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated working with Marcelo Castillo. He was professional. Explained work to be done and car was repaired to my expectation. Marcelo kept me updated as to what was happening and gave me an anticipated completion date that was fulfilled. Thank you so much Marcelo. I had another car worked on before when you were called Deshler. They also did quality work. I am glad they have maintained their high reputation. I was not disappointed. Thank you Kaizen. Thank you Marcelo.
Customer Service - 5.0/5.0 -
The young lady at the front desk was very friendly and very efficient. I felt very comfortable talking to her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cannot say enough wonderful things. So fast and incredible service! Won’t ever go elsewhere!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was really amazing. They keep me up dated on my car and what they were going to focus on. Overall super satisfied with the team.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated your having a discussion with me prior to releasing my vehicle. You did what you could as quickly and thoroughly as you did, thank you. Marco
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do excellent work
Repair Quality - 5.0/5.0 -
Work was done well, just a small buffing issue which is going to be fixed.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely, professional and always courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was very happy with their service and they’re very friendly and kind
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
A refreshing, experience with lots of human connection in an automated, impersonal time. They do good work in a timely manner.
Repair Quality - 5.0/5.0 -
Kaizen was great, very communicative and helpful. They got an estimate quickly and worked diligently to get the repair done in a timely manner for me.
Customer Service - 5.0/5.0 -
Very communicative and helpful. Their front desk is a real person that communicates well
Returned Clean
My Experience - 5.0/5.0 -
I will always bring my car to you, I trust you completely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will always bring my car to you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. All employees were always helpful and kept me up to date on repairs . They did excellent repairs and car didn't even look like it was repaired Thank you for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work 10/10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
will reccommend and use again
Repair Quality - 5.0/5.0 -
nice job - cant tell!!
Customer Service - 5.0/5.0 -
great at keeping updated via texts - very apprecitated
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this shop. I was referred by my long-time independent mechanic, and I'm going to let them know the great service I received at Kaizen.
Repair Quality - 5.0/5.0 -
The service was great - both Marcelo and Alejandra. The quality of the work was great and the price was very reasonable.
Customer Service - 5.0/5.0 -
Incredible service. Very thoughtful and customer-service oriented. Very patient with me. Great communication.
Likely to Recommend - 5.0/5.0 -
I have recommended them for years, being Deshlers, to Kaizen. Thankful good employees still here.
Repair Quality - 5.0/5.0 -
Very satisfied with every detail of this service. Professional, got done in a timely matter, when promised, and updates as needed. Marcelo is the best to deal with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks brand new. And it’s 19 years old. It took a crash to get it there, but it looks awesome now I’ve always trusted them with my wife’s car. This time it was my turn. I highly recommend them to anybody needs body work done. A customer for life!