Kaizen - Orange
In operation 16 years.
Our team has extensive experience in helping Orange drivers to protect their vehicles from the accumulation of wear and tear and the general performance issues that may affect your routine drive without warning. With certifications for collision repairs from 30+ major vehicle manufacturers, you can rest assured that Kaizen will handle all your automobile needs. All our technicians are professionally trained and experienced and know how to fix all auto repairs. Regardless of your vehicle and the service you need, we always adhere to the manufacturer’s guidelines. Our commitment will ensure your car is repaired the first time correctly and helps keep your vehicle on the road for longer. So, if your car is showing any trouble or demands major auto repairs, bring it to our shop at 1133 W Taft Ave, Orange, CA 92865. Contact us at (714) 998-9256 to schedule an appointment today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bumper has a blemish which is the only reason for drop in score. It is understandable since it is a used bumper, and it still looks good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Fantastic company
Repair Quality - 5.0/5.0 -
Your company is excellent in all procedures.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
Will definitely recommend. Excellent and professional service. Very satisfied. Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Marcello kept me informed throughout the process and all staff were welcoming.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My experience was fantastic! From the helpful and knowledgeable Office Manager, Alejandra, to General Manager, Fernando Magana, and the quick, quality work done on my car, I couldn’t be more pleased. I definitely recommend this shop and will return if ever there is the need!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the front desk, to Marcelo keeping me informed of everything, it was top notch. He even texted, that they hadn't heard from the ins company about my waived deductible, so he contacted them to get resolution. I had left 5 messages with the insurance company advising what day my car would be ready and that kaizen needed the authorization for the waived deductible prior to pickup and was never called back. So thankful Kaizen was able to speak to someone and get the matter resolved before pickup, as I was coming straight from work before they closed. They even took care of contacting Enterprise for pickup of my rental car! Thanks again, and I will recommend if anyone needs a referral.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks very much to Mr. Marcelo Castillo. You worked so professional and detailed from the beginning that we felt appreciated; specially some extra favor job for us. We definitely would recommend to our friends and relatives to your dedicated body shop business. Again! Thank you very much for your good job.👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I dealt with Alejandra and Marcelo. They were both very professional, knowledgeable, and efficient. They explained the process every step of the way which made the whole experience seamless. My car was ready on time. The repair was not only done beautifully but the entire vehicle looked like new right down to the interior. I was amazed. Lastly I want to thank Alejandra and Marcelo for their down to earth great customer service. They are wonderful people. I would highly recommend Kaizen Collision in Orange to everyone. Truly superior which is rare these days. Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and quality of work were impeccable. Not only did the repair look like new but the entire car was expertly cleaned inside and out which made the whole vehicle look like new again. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work from you to my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Kaizen every single week!
Repair Quality - 5.0/5.0 -
Kaizen is made up of a superb team; Alejandra, Fernando, Marcelo, and the entire team who go above and beyond during the entire process of a car repair. Great communication and excellent results!
Customer Service - 5.0/5.0 -
Superb! Above and Beyond
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work and communication. Thank you so much.
Customer Service - 5.0/5.0 -
Very satisfied with the work and communication. Thank you so much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixes car on time as they promised.
Customer Service - 5.0/5.0 -
Very friendly and prompted.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing hospitality and knowledge from everyone at Kaizen. Marcelo and his crew, Fernando and everyone were A tier from top to bottom with everything. Recommending to all my friends who need body work too.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I especially liked the friendliness of staff at front desk and Marcelo Castillo. He constantly kept me up to date on the progress of my car. That gave me peace of mind. The job was completed on time as promised with top quality workmanship. My son and I have had other work done there before as Deshler. They still maintain their high quality reputation. I will use Kaizen again and also recommend them to my friends and family. Thank you Marcelo!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated working with Marcelo Castillo. He was professional. Explained work to be done and car was repaired to my expectation. Marcelo kept me updated as to what was happening and gave me an anticipated completion date that was fulfilled. Thank you so much Marcelo. I had another car worked on before when you were called Deshler. They also did quality work. I am glad they have maintained their high reputation. I was not disappointed. Thank you Kaizen. Thank you Marcelo.
Customer Service - 5.0/5.0 -
The young lady at the front desk was very friendly and very efficient. I felt very comfortable talking to her.