Caliber - Brea

4.9 (3,148reviews)
98%
195 Arovista Circle,  Brea,  CA  92821

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,148)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work received high marks for precision, paint matching, and attention to detail. Communication was a standout strength, with customers appreciating regular updates throughout the repair process, keeping them fully informed at every stage. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The staff was widely described as professional, friendly, courteous, and accommodating. A few customers noted minor issues such as parts needing adjustment, items left uninstalled, or requests for additional work not being accommodated, reflecting areas customers felt could be improved.
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"Amazing work was done on my vehicle great customer service answered all my questions and concerns even when ..." Read more
"... estimates with detailed listing of parts and labor. Their repair and paint job on my ford expedition hood and front end was perfect. If I ever need any type of body work again, Ill ..." Read more
"Car looks great! Cant even tell it had been damaged. Excellent body work."
"... to expect. My car was finished ahead of schedule. Repairs were done professionally and my car was detailed when I picked it up. Staff was friendly and courteous." Read more
"My experience at Caliber Collision was great! The work was high quality and the folks were friendly and professional. I would highly recommend Caliber Collision."
"I was told what to expect. My car was finished ahead of schedule. Repairs were done professionally and my car was detailed ..." Read more
"My vehicle was supposed to be ready by the Thursday, however, I was called to come pick it up the Tuesday of the week. The repair was quick and you were back ..." Read more
"The car was ready a day early, nice surprise"
"... were exceptional, timely. I was kept in the loop, car was done early and they went above and beyond." Read more
"Considering the work done on my car is shoddy. No the work hasnt been done on time"

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I would recommend Caliber to all my friends and family for all their car needs

Repair Quality

Everyone I came into contact with was very polite and professional. Very nice people to work with. My car was given back to me in great shape. I appreciate everyone that was involved. I will definitely recommend Caliber to my friends and family. Thank you

Customer Service

Exceptional customer service from everyone

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Shawn did a very good job keeping me informed of the progress. My car looked very good after the work.

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Shawn was very helpful

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They have my endorsement

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Shawn was great - providing updated info about car repair and pick up date - relaxed, smiling and provide details and knowledgeable additional info

Customer Service

Great

Returned Clean

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This was our second experience with you. Once again, extremely satisfied

Repair Quality

Everyone was just awesome. My car looks like it did before the wreck

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My experience at Caliber Collision was great! The work was high quality and the folks were friendly and professional. I would highly recommend Caliber Collision.

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Returned Clean

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Easy to deal with Up front all the time about cost and time it would take ajr

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Easy to deal with

Returned Clean

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Returned Clean

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Caliber did a great job and communicated well.

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Returned Clean

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Great job and would go back if needed

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I was impressed

Customer Service

Very attentive

Returned Clean

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Professional, kept in contact, very thorough, couldn’t be happier

Repair Quality

Looks like new again. Beautiful

Customer Service

Shawn checked in regularly and let me know where they were at with the repair. He called every few days to keep me updated.

Likely to Recommend

Repair Quality

The Caliber team knows what they are doing! If it wasn’t the work done on my car it was the superior customer service. Not only did I get my side mirrors repaired but as well as my windshield. Carolyn from Caliber auto Glass was so helpful and nice. She was the one that coordinated my car to be scheduled for a windshield change while the Caliber Collision shop was waiting on the parts to arrive. Unfortunately I wouldn’t be able to personally report how well the work done on my car is because i am currently deployed. Without a doubt in my mind I know everything was taken care of. My experience with both shops have exceeded my expectations.

Customer Service

Shout out to Carolyn from Caliber auto Glass and Shawn from Caliber Collision. Both individuals made the process easy and worry free while my car has been in both shops. I have been overseas during the whole process and I appreciate how they’ve taken care of everything.

Returned Clean