Caliber - Brea
195 Arovista Circle,
Brea,
CA
92821
USA
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles looked brand new upon return. The repair work received high marks for precision, paint matching, and attention to detail. Communication was a standout strength, with customers appreciating regular updates throughout the repair process, ensuring they were never left wondering about their vehicle status. Timeliness was another highlight, as numerous customers reported their vehicles being completed ahead of schedule. A few customers noted minor concerns, including isolated issues with incomplete reinstallation of parts, limited flexibility for additional paid work, and occasional minor cosmetic imperfections, all of which were directly raised in customer feedback. Overall, the vast majority of customers expressed strong satisfaction and a high likelihood to recommend the shop to friends and family.
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Service Quality
"Amazing work was done on my vehicle great customer service answered all my questions and concerns even when ..."
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"Excellent customer service from start to finish. Clear communication and kindness!"
"... estimates with detailed listing of parts and labor. Their repair and paint job on my ford expedition hood and front end was perfect. If I ever need any type of body work again, Ill ..."
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"Exceptional customer service from everyone"
"Excellent service from start to finish."
"I was told what to expect. My car was finished ahead of schedule. Repairs were done professionally and my car was detailed ..."
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"... called to come pick it up the Tuesday of the week. The repair was quick and you were back on the road before you know it."
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"... shop personnel were very professional and friendly. I brought my vehicle in on Monday and they said it repairs should be done by Friday. I got a call on Thursday that my vehicle was ready for pickup."
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"It was actually ready two days early."
"... very thorough and kept a good communication. Also beat their initial completion date by one day. Couldnt be happier."
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Jean
(BMW owner)
reviewed 10/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Barbara
(Lexus owner)
reviewed 10/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Teresita
(Mercedes-Benz owner)
reviewed 10/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Subaru owner)
reviewed 10/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christian
(Subaru owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jarin
(Hyundai owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joel
(Toyota owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Maria
(Toyota owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Avigale
(Honda owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gerald
(Toyota owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carina
(Honda owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job! It was also super quick!!
Customer Service - 5.0/5.0 -
10 out of 10
Michael
(Lexus owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daniel
(Toyota owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Oscar
(Ford owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lori
(Chevrolet owner)
reviewed 9/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Izrael
(Nissan owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Haydee
(Lexus owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and efficient.
Returned Clean
Peter
(Hyundai owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0 -
This was my third project with Caliber. If there is a fourth, I know who to call.
Repair Quality - 5.0/5.0 -
They always do great work. I appreciate the attention to the details.
Customer Service - 5.0/5.0 -
At no point did I feel that I didn't know what the project status was.
Jessica
(Volvo owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Victor
(Honda owner)
reviewed 9/18/26