Caliber - Whittier

4.9 (2,696reviews)
96%
8831 Painter Ave,  Whittier,  CA  90602
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,696)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that vehicles were completed ahead of schedule, which exceeded expectations. The repair work is frequently described as excellent, with cars returned looking brand new. Customers appreciate the professionalism and friendliness of the entire staff. Regular text and phone updates throughout the repair process are a standout feature, giving customers peace of mind. A small number of customers noted concerns around parts handling, electrical issues post-repair, and pricing, reflecting areas customers themselves have flagged for attention. Overall, the vast majority of feedback reflects a highly positive experience with strong recommendations to friends and family.
AI-Generated from reviews written in the last 12 months
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"Caliber did a great job with the repair. They were done in a timely manner. They were professional and they kept me informed."
"Caliber Collision went above and beyond with customer service. It was so hot outside when dropping off my car, ..." Read more
"... exceeded. Wonderful thank you thank you so much. All the employees were so professional and very caring. That you feel like youre in the perfect place for ..." Read more
"... really appreciate the professionalism of the staff and the quality of the job. I value the constant updates provided about the progress of the job, proving how attentive ..." Read more
"Fantastic service top-notch workmanship communication was flawless. Highly recommended if you need to get your car fixed."
"... was to my concerns and mainly very happy that the work was completed in a very timely period, completed even before the original target date of Friday June 19 and was ..." Read more
"... thankfully got a call Tuesday, August 5th @ 2pm that my vehicle was ready and had it back it the house by 2:30pm. Incredible service and hard work from every employee ..." Read more
"Vehicle was ready way before the expected repair date"
"Wonderful job- looks brand new Great customer service👍"
"A whole week earlier than originally projected."
"I mostly appreciated the frequent phone calls on the status of my F150 during the 10 days of repair. The support staff was also very considerate ..." Read more
"... Collision is very friendly and informative. They keep you up to date every Tuesday and Thursday with a phone call along with a daily text with a link showing you a ..." Read more
"... repaired at Caliber Collision. Both times I have been impressed with the quality of the work, the clear communication with me, and the timeliness of the repair. Thank ..." Read more
"... staff did an amazing job. The process was smooth and I was informed throughout. My car is as good as the day I drove it off the lot" Read more
"They were in touch throughout the process and very helpful"

My Experience

I super meticulous when it comes to my cars. The work they do is phenomenal. This is my 3rd time using Caliber Collision and every time has been a great experience. They got my vehicle in and out quick with updates along the way. Very friendly and helpful staff. I would 100% recommend them as a go to for body repair/paint.

My Experience

I enjoyed your professional service. Thank you so much for taking care of my black stallion. I will definitely recommend your services

My Experience

I”m happy with the results and thank very much for for the good work

Likely to Recommend

Repair Quality

I’m happy with the service and attention

Customer Service

Good and gentle

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My repair was thru Auto Club but I would indeed recommend.

Repair Quality

Very good experience. Max & Bella were very thorough and professional from the moment I entered the Shop till the day my car was finished…Thank You.

Customer Service

Very good

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Joe was absolutely amazing. From the moment i took my car in joe always get me informed and updated. When you walk in they greet you and have a smile on your face. I would totally recommend this place. If i EVER need my car to be fixed this is the place! 11/10!

Likely to Recommend

I would highly recommend bringing my car to this place. My dad previously brought his car in, which is why we came back to get my car fixed here. It was absolutely amazing. 10 out of 10 would bring it back for any repairs needed.

Repair Quality

Joe was super nice! He was always keeping me informed about my vehicle. When you first walked in they always greet you and always having a smile on their face. They finished my car within the week! I would highly recommend coming to get your vehicle completed here!

Customer Service

It was absolutely amazing. Joe always kept me informed and updated throughout the whole week every single day on my car.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Joe was amazingly helpful from the start. We were given a 2 week turn around and got it back 4 days earlier. We continue to come back to Caliber for all our repair needs for excellent service and amazing customer service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Your staff was competent, understandable, kind and thorough. The work done was outstandingly and timely. It is hard to “enjoy” the results of a collision, but my experience with your staff was one of trust and the repairs were exemplary.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional kept me well informed of my car’s status. I would definitely recommend Caliber

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks amazing! I am very happy with the repairs! I will be calling for an estimate on a paint job for the passenger doors soon.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer communication skills

Likely to Recommend

No issue

Repair Quality

Excellent Job!!!

Customer Service

Kept me informed!!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was very welcoming and inviting. They took me through everything step-by-step. Make sure I understood all of the repairs that were made overall I had a great experience. Thank you, Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Service was fast and efficient! Thank you for making things so easy!

Kept me Informed?

Yes

Ready on Time?

Yes

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