Caliber - Whittier

4.9 (2,722reviews)
97%
8831 Painter Ave,  Whittier,  CA  90602
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,722)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with repairs described as flawless and professional. The team received high marks for keeping customers informed through regular text and phone updates throughout the repair process. Customers also appreciated the friendly, courteous, and knowledgeable staff who made the experience smooth and stress-free. A few customers noted areas for improvement, including concerns about aftermarket parts usage, unreturned emblems, and occasional alignment or cleanliness issues upon vehicle return - all reflecting direct customer observations.
AI-Generated from reviews written in the last 12 months
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"... exceeded. Wonderful thank you thank you so much. All the employees were so professional and very caring. That you feel like youre in the perfect place for ..." Read more
"... they went above and beyond with customer service. The repairs on my vehicle came out great and I am very happy with the results. I will definitely recommend Caliber ..." Read more
"... was competent, understandable, kind and thorough. The work done was outstandingly and timely. It is hard to enjoy the results of a collision, but ..." Read more
"... with the repair. They were done in a timely manner. They were professional and they kept me informed." Read more
"... repaired at Caliber Collision. Both times I have been impressed with the quality of the work, the clear communication with me, and the timeliness of the repair. Thank ..." Read more
"... that the work was completed in a very timely period, completed even before the original target date of Friday June 19 and was finished June 16, 2026 instead. Thanks" Read more
"... impressive. I know it wasn't major damage on my vehicle. The timetable you gave me from the start, you guys stood by and delivered as promised. That means alot to me. ..." Read more
"They weee able to complete job before I left on a trip Wonderful job- looks brand new Great customer service👍 ..." Read more
"Took one day to fix, extremely satisfied with that turnaround time"
"... were excellent 👏,courteous with excellent manners. The work was finished ahead of time, and my car looks like new .I will surely recommend them to anyone." Read more
"I mostly appreciated the frequent phone calls on the status of my F150 during the 10 days of repair. The support staff was also very considerate ..." Read more
"... the staff and the quality of the job. I value the constant updates provided about the progress of the job, proving how attentive the staff was to my concerns ..." Read more
"... The vehicle was repaired I a timely fashion and I received continuous text on the progress of the work being done. So far Im extremely happy with the results." Read more
"Fantastic service top-notch workmanship communication was flawless. Highly recommended if you need to get your car fixed."
"... answering concerns and any questions we had. Absolutely impressed with the communication such as text updates and follow up calls—very attentive. Would come back for the wonderful ..." Read more

My Experience

Everyone was proffesional and finished in a timely matter! However my car was returned with ants in the interior.. I cleaned it and ants return. It didn't have ants when I dropped it off

Likely to Recommend

Repair Quality

It would be a 10 however my car came back with ants I already washed and vacuumed and we still have them very frustrating

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work. Great customer service from the front office secretary ( I’m sorry I didn’t get her name) to Max

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend. I really liked it

Repair Quality

The repair was quick and came out perfect.

Customer Service

Honestly, everyone was very nice.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very fast results, and very informative during the period of repairing my car. I got text updates and email updates. Thank you for restoring my car.

Customer Service

Very cordial and knowledgeable of car repairs and estimates

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My experience was amazing start to finish. The repairs were done and completed with no sign of any work had happened The staff were courteous and professional. Overall a great experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent customer service continuous follow-up of the vehicle repair and completion of the work in the time indicated by them, I recommend this place.

My Experience

Joe was very attentive and made sure to explain everything's before the repairs. When I picked up my car, he explained everything thoroughly. I couldn't be more satisfied and I will definitely recommend Caliber to my friends and family.

My Experience

Thank you.

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