Caliber - Long Beach - E South St
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great and fast service I’d recommend them 100 percent 💯 Anna was very helpful and communicated with. Thank you for going that extra mile on delivering my vehicle to my home address
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great!
Customer Service - 5.0/5.0 -
Exceedingly friendly and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
The brand new bumper had a scuff on it. I guess I was hoping for a little more TLC. Also, the backup camera isn’t working correctly and I hope it isn’t tied to the repair? Just odd that it worked fine before the accident and now doesn’t work. Was the camera something that should have been replaced ? I don’t know enough to know what happens when you repair the bumper. Was my truck test driven and backup camera checked?
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time bringing my car here after being involved in accidents, and both times they’ve done a really great job. The customer service is excellent, and everyone has been very helpful throughout the process. Jose was especially helpful and did a great job communicating with me and keeping me updated about my car. I really appreciate the great service and would definitely recommend them!
My Experience - 5.0/5.0 -
Service was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, quick turn around, and professional service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Especially the guy who worked with us, José
Repair Quality - 5.0/5.0 -
An excellent repair job with amazingly better than expected communication each step of the way and completed four days earlier than promised. A very satisfying experience.
Customer Service - 5.0/5.0 -
José was on top of every step in the process
My Experience - 5.0/5.0 -
Thank you Caliber for a great job replacing catalytic converter with genuine oem parts. The car runs great and we will be sure to recommend you guys to all our other family members. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jose was very helpful. He kept me informed everyday and updates on my car. He was very professional and patient with me, especially since this was my first time dealing with a collision company.
My Experience - 5.0/5.0 -
From the friendly front desk staff & the convenience of pick up & drop off of car rental was short of amazing. The icing on the cake was the professionalism & transparency of my estimator Jose Rodriquez who not only completed the repairs days before the estimated time promised but communicated throughout the process. I definitely will highly recommend this place of business. Repairs were amazing!
Likely to Recommend - 5.0/5.0 -
This auto body shop clearly proved to me why it sets it apart from other businesses. Transparency,, honesty & clear explanations is what got my attention
Repair Quality - 5.0/5.0 -
Awesome experience from beginning to end of process
Customer Service - 5.0/5.0 -
The front desk receptionist was very friendly & my estimator Jose R was above & beyond professional service that I expected
My Experience - 5.0/5.0 -
I am 100% satisfied with the process, and the professionalism given to me by my provider, who kept me up to date, and never had to worry about the process, would recommend a Hundred Percent.