Cerritos Auto Body

4.9 (5,206reviews)
99%
11656 Artesia Blvd,  Artesia,  CA  90701
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In operation 37 years, 22 years at this location.

At Cerritos Auto Body, we are dedicated to making your experience with us friendly, easy, and stress-free. Since 1974, we have been providing customers with great service and quality auto repairs. Our guiding principle is to provide the best customer service in the Cerritos area when it comes to taking care of your vehicle. A clean facility and modern equipment allow for safer, faster, and better quality service for you and your vehicle. But don’t just take our word for it! Our customers are so happy with Cerritos Auto Body that we are one of the highest rated auto body shops around the area. Our experienced technicians utilize state-of-the-art diagnostics and quality parts to repair vehicles of all makes and models. We work quickly and thoroughly to provide the best quality repair with great customer service! You can rest easy knowing that we offer complimentary customer status updates to keep you as up-to-date as possible on the progress of your vehicle.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,206)

Customers say
Overall Customer Satisfaction
Customers consistently praise Cerritos Auto Body for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and thorough communication, including regular text and phone updates throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Repeat customers highlight unwavering consistency across multiple visits. A few customers noted minor areas for improvement, such as occasional alignment or finishing details, cleanliness inconsistencies, and in isolated cases, communication gaps during the repair timeline - all drawn directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"... I wont pick any other body shop to touch my Audi: their finished product is a work of art, their overall service— customer, turnaround time, quality is consistent, ..." Read more
"... work and the confidence they bring to the process. My car looks absolutely perfect, like nothing ever happened. If youre looking for a trustworthy, professional ..." Read more
"The work was excellent clean, precise, and professional from start to finish. They completed the repair ahead of the committed ..." Read more
"... expected and I'm thrilled with how my car looks, It looks brand new, like I just bought it from the factory, Thank you so much to everyone who worked on the ..." Read more
"The quality of work and customer service restored my trust in auto body shops after having a bad experience ..." Read more
"... was never damaged. I am thoroughly impressed... and the repair was completed two days ahead of schedule!" Read more
"Finished earlier than expected, car is fixed so well that I thought it was a new car for someone else! ..." Read more
"My vehicle was ready almost 4+ days earlier than expected!"
"... co workers are impressed. Top quality paintfinish. Car was done early also. 1010" Read more
"Great service. Complete repairs ahead of schedule"
"... genuinely cared about making sure everything was perfect. Communication was consistent throughout the process — they kept me updated every step of the way and ..." Read more
"... stood out to me was their communication. They were extremely responsive, always answered my calls, and kept me updated throughout the entire process. That level ..." Read more
"... communicative throughout the entire repair process and consistently provided updates on the progress of my vehicle. I also appreciated that they gave me an estimated ..." Read more
"Thank you for being very communicative about the status of my car throughout the week and everything was done in a timely manner! ..." Read more
"Communication was consistent and thorough. Service from start to finish was fantastic and made the stressful ..." Read more

My Experience

Very professional

My Experience

My Experience

Great service. Great repair. Amazing communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

10/10 highly recommend Cerritos Auto Body! I brought my Mercedes here for repair and received excellent customer service from start to finish. The entire team was incredibly courteous and professional. I loved the text communication updating me throughout the service, and they completed the work exactly when promised. Absolutely flawless experience!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Came in asking for an estimate at the earliest possible -- they were able to accomodate my schedule in a timely manner amd was very reaponsive. They did an overall job well done with my car repair and was very satisfied. I appreciate everyone at the shop and will recommend this to friends and family if they need a shop to go to.

My Experience

Amazing work. and great customer service. Job well done, thank you. And thanks for the added Surprise on the car wash.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Cerritos Auto Body is my go to shop! If you’re looking for quality work, exceptional customer service and a business that cares about you and your car give them a call! Thanks again Cerritos Auto Body for getting me back on the road and my car back to looking like it just rolled of the dealers lot!

My Experience

It was such a seamless process and very clearcut. I loved the ease of everything and I truly appreciated the text messages with the tracker on the progress of the repairs. Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome repair shop- very knowledgeable and friendly.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They do a good job and staff very progressional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great experience with Cerritos Auto Body Shop! Everyone was friendly and professional, and they did a great job on my car. The process was easy and stress-free. Highly recommend!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I had a repair done to another vehicle of mine at crash champions about a year ago. Id give that repair 6/10. I really wish I had the repair done at cerritos auto body. If I could turn back the hands of time...

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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