Gerber Collision & Glass - Pomona

4.8 (991reviews)

94%

(909) 259-0896

2607 N Towne Ave, Pomona, CA 91767

94%

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2607 N Towne Ave
Pomona, CA 91767

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Take photos and get an online estimate

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Schedule an estimate appointment

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About Gerber Collision & Glass - Pomona

See Photos

2607 N Towne Ave
Pomona, CA 91767

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 6 years at this location.

Gerber Collision & Glass - Pomona offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Infiniti

Nissan

Call

Website

Reviews (991)

Sort By:
Newest
Rating

804 Customers Rated

5 Stars

65.1% Complete

(645)
4 Stars

8.1% Complete

(80)
3 Stars

2.8% Complete

(28)
2 Stars

1.6% Complete

(16)
1 Star

0.9% Complete

(9)
< 1 Star

2.6% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting daily updates via calls and texts that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, exceeding expectations. The professionalism and friendliness of the staff were frequently commended, with customers feeling respected and well cared for. A few customers noted areas for improvement, including occasional quality control issues requiring return visits, delays in repair completion, and concerns about vehicle cleanliness at pickup. Overall, the shop earned strong recommendations from the vast majority of customers, who expressed high satisfaction and willingness to return.

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Service Quality
Timeliness
Communication

"... totally satisfied with the quality of the repair. Everything was handled professionally and the results met all of my expectations. Thank you for the excellent ..." Read more

"... encounter Ive had my car fixed with Gerber collision and theyve done a beautiful job and they have gone above above and beyond for me. I will always choose them ..." Read more

"I had to bring in my truck 1 time and leave it an additional 2 times after receiving it as finished. ..." Read more

"There was still something broken when they tried to return my car"

"... tell that it was hit by the time it was done! And completed two days 4 days earlier than expected was even better" Read more

"Great experience… kept me informed and delivered on time. Highly recommend"

"MEJORAR EL TIEMPO DE ENTREGA CUANDO LA REPARACION NO ES GRANDE"

"Extended time of completion"

"... repair process for my Toyota Camry. I appreciated the regular updates regarding the status of the repairs and the estimated completion time. Being kept in ..." Read more

"... delay I wouldnt have minded because with this shop, you are always informed." Read more

"... process. It really put my mind at ease. Not only was the communication great, but the repairs were completed right on time. Highly recommend them for ..." Read more

"Horrible customer service. Management ignored multiple calls per day as well as driving to the office to try and get the report sent ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... totally satisfied with the quality of the repair. Everything was handled professionally and the results met all of my expectations. Thank you for the excellent ..." Read more

"... encounter Ive had my car fixed with Gerber collision and theyve done a beautiful job and they have gone above above and beyond for me. I will always choose them ..." Read more

"I had to bring in my truck 1 time and leave it an additional 2 times after receiving it as finished. ..." Read more

"There was still something broken when they tried to return my car"

"... tell that it was hit by the time it was done! And completed two days 4 days earlier than expected was even better" Read more

"Great experience… kept me informed and delivered on time. Highly recommend"

"MEJORAR EL TIEMPO DE ENTREGA CUANDO LA REPARACION NO ES GRANDE"

"Extended time of completion"

"... repair process for my Toyota Camry. I appreciated the regular updates regarding the status of the repairs and the estimated completion time. Being kept in ..." Read more

"... delay I wouldnt have minded because with this shop, you are always informed." Read more

"... process. It really put my mind at ease. Not only was the communication great, but the repairs were completed right on time. Highly recommend them for ..." Read more

"Horrible customer service. Management ignored multiple calls per day as well as driving to the office to try and get the report sent ..." Read more

Jonathan (BMW owner) reviewed 8/25/26

The staff was extremely sweet and accommodating, Arnold was absolutely AMAZING!

The team was super attentive and communication was amazing through the service

Anonymous (Chevrolet owner) reviewed 8/24/26

Great communication and professionalism.

Anabel (Chevrolet owner) reviewed 8/14/26

Great Communication !!

Gamaliel (Nissan owner) reviewed 8/13/26

Skyler (Ford owner) reviewed 8/6/26

John (Ford owner) reviewed 8/3/26

Teresa (Toyota owner) reviewed 8/3/26

Great work

Timothy (Jeep owner) reviewed 8/3/26

The repairs are perfect

Work looks great

Excellent customer service (even my wife told me how impressed she was)

Laura (Mini owner) reviewed 8/3/26

I was pampered

Moises (Hyundai owner) reviewed 7/30/26

I will recommend

First time working with Gerber Collision , staff where awesome and polite respectful

Answered all my questions and gave me brief explanation on how they were going to get my car back to me ready to go

John (Subaru owner) reviewed 7/30/26

Deann (Nissan owner) reviewed 7/28/26

Iris (Honda owner) reviewed 7/24/26

Thank you Arnold for being very helpful and all the communication

Juan (GMC owner) reviewed 7/24/26

Incredible personal service at Gerber. Constant communication and made getting our rental easy with Enterprise. Can’t thank the crew enough for making a tough time a whole lot easier.

Denise (Nissan owner) reviewed 7/23/26

Edward (Hyundai owner) reviewed 7/16/26

Laura (Toyota owner) reviewed 7/15/26

Arnold was so nice and professional, and kept me informed every step of the way!

Glenn (Honda owner) reviewed 7/13/26

Good to Excellent job all the way round

Excellent customer service

Brenda (Kia owner) reviewed 7/13/26

Arnold was excellent, great customer service kept me posted on every step and process on my vehicle repairs in a timely manner, they always came to me and answered my questions before even having a question they go above and beyond. I would highly recommend to friends and family.

Staff, friendly, welcoming, great customer service explained to me the process, answered all my questions in a timely manner. They were always on top of it, and they were reaching out to me and calling me and letting me know the status of my vehicle. highly recommend.

Saul (Lexus owner) reviewed 7/3/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Gerber Collision & Glass - Pomona

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Pomona

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (991)

804 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?