AW Collision

My Experience - 5.0/5.0 -

Great work. Very professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and repairs. Dimitry kept me up to date throughout . Recommend AW to anyone needing quality work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I trust the quality of the repairs. Thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Miguel your representative has been very helpful and considerate. We appreciate your assistance. Have a blessed day- Respectfully Miguel Torres

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Miguel Garcia is great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was not done for repair. Insurance declared as loss car.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work and excellent communication!

Customer Service - 5.0/5.0 -

Excellent work and excellent communication!

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

The bummer is still out of line.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

made sure my car was at tip top shape before getting car back

Customer Service - 5.0/5.0 -

gave me updates

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Job was done much quicker than originally told to me so that was great! The day I picked up my car Eric was very quick and personable, bringing my car around telling me a bit about the repairs, and returning my rental car. He even went back to the insurance company AAA, during the process to get compliance on a new part rather then a repaired part. Great service nice people.

My Experience - 5.0/5.0 -

I was very impressed with Erik and his professionalism. He was knowledgeable and informative. I also appreciated the updates regarding the status of my car.

Likely to Recommend - 5.0/5.0 -

I will definitely recommend AW Collision to friends and colleagues.

Repair Quality - 5.0/5.0 -

Thank you Erik Panosian for making my car look brand new. I truly appreciate your professionalism, expertise and exceptional customer service. Thank you for your honesty and daily status updates. I never wondered when my car would be fixed. Much appreciation and gratitude to you and your team.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 0.0/5.0 -

not satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and workmanship.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

Good service, but no one could find the part, held at AW station in mini service center.

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a great experience with AW Collision. They did an excellent job repairing my Mercedes-Benz — the work was flawless. The service was fast, professional, and exceeded my expectations. I really appreciated the clear communication and the attention to detail throughout the process. Thanks to the whole team for a job well done!

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Mr 1very bad

Customer Service - 0.5/5.0 -

Very bad

Returned Clean

Likely to Recommend - 5.0/5.0 -

If I need repairs in the future, I’ll return to AW Collision without hesitation. I also confidently refer friends and family to them. While I do wish their location had more visibility, their work speaks for itself. Thank you to everyone who played a part in getting both of my vehicles back on the road.

Repair Quality - 5.0/5.0 -

This is actually my second time using AW Collision—not because of poor service, but because I’ve had two separate vehicles that needed repairs. The first time, it was my Mini Cooper. One of the team members approached my husband and me at the BMW dealership, and his knowledge and tenacity stood out. He clearly understood how to navigate the insurance process and assured us that he’d advocate for all necessary OEM parts—and he absolutely followed through. While the repair process takes a bit longer than what you might experience at a smaller local shop (no offense to them), it’s because AW Collision uses original manufacturer parts and prioritizes doing the job right. The quality of the work reflects that commitment. Customer service is truly exceptional. The women at the front desk are kind, helpful, and consistently patient—which makes a huge difference when you’re already dealing with the stress of a car accident. They keep you updated throughout the process, communicate via text, and always put your best interest first. They’re also honest and transparent, letting you know upfront that certain parts might take several weeks to arrive depending on availability. If I need repairs in the future, I’ll return to AW Collision without hesitation. I also confidently refer friends and family to them. While I do wish their location had more visibility, their work speaks for itself. Thank you to everyone who played a part in getting both of my vehicles back on the road.

Customer Service - 5.0/5.0 -

This is actually my second time using AW Collision—not because of poor service, but because I’ve had two separate vehicles that needed repairs. The first time, it was my Mini Cooper. One of the team members approached my husband and me at the BMW dealership, and his knowledge and tenacity stood out. He clearly understood how to navigate the insurance process and assured us that he’d advocate for all necessary OEM parts—and he absolutely followed through. While the repair process takes a bit longer than what you might experience at a smaller local shop (no offense to them), it’s because AW Collision uses original manufacturer parts and prioritizes doing the job right. The quality of the work reflects that commitment. Customer service is truly exceptional. The women at the front desk are kind, helpful, and consistently patient—which makes a huge difference when you’re already dealing with the stress of a car accident. They keep you updated throughout the process, communicate via text, and always put your best interest first. They’re also honest and transparent, letting you know upfront that certain parts might take several weeks to arrive depending on availability. If I need repairs in the future, I’ll return to AW Collision without hesitation. I also confidently refer friends and family to them. While I do wish their location had more visibility, their work speaks for itself. Thank you to everyone who played a part in getting both of my vehicles back on the road.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean