AW Collision of Concord

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good, efficient workmanship!

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I had a very good experience at AW Collision of Concord and Joel Ibarra was most helpful in the process and keeping me informed along the way. The paint job looks great, so thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 3.5/5.0 -

Not too sure. I guess 7.

Repair Quality - 5.0/5.0 -

Very good quality.

Customer Service - 5.0/5.0 -

Very good quality.

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My Experience - 5.0/5.0 -

AW Collision know their job. Matt was able to handle all steps necessary to deal with the insurances and fix my car in a time that was expected. I praise the whole team as the work well together providing updates and answering any questions I have putting me at ease. Love their knowledge and assurance that you will be able to get your car back as expected. Thank you for being so deficient and professional.

Likely to Recommend - 4.0/5.0 -

Yes, as frustrating as this experience has been, I don’t put much of it on AW

Repair Quality - 3.5/5.0 -

AW collision has been fine but the entire repair process with Porsche and my insurer has been very trying. I’m going on 3 months now without my car for a whole bunch of reasons. I would say that Matt at AW has been very communicative and I appreciate the but frankly I can’t comment on the quality of the repair because I still don’t have my car back (although I’m assured it will be soon).

Customer Service - 3.5/5.0 -

See previous comment

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and amazing communication. Really appreciate what Joel does.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Rich and all are fantastic for being so quality and customer focused! They don't compromise They exceed expectations consistently

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

As always, AW Collision does remarkable work and is a pleasure to do business with

Customer Service - 5.0/5.0 -

Top notch

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My Experience - 5.0/5.0 -

Joel is THE consumate professional- I have used AW collision for several repairs to my vehicles and Joel has never failed to provide top notch customer service and I have been satisfied with the repair work every time. Thank you for your service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Joel is FANTASTIC!! Supports me well when dealing with the insurance company of the party whom have fault in the accident

Customer Service - 5.0/5.0 -

If I could give three thumbs up - I would!

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Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

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My Experience - 5.0/5.0 -

I do see that cruise control and car spacing controls are not working. Matt Meyer explained this may be calibration issue.

My Experience - 5.0/5.0 -

Great job in timely manner.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I’ve already recommended AW Collision to my colleagues and friends.

Repair Quality - 5.0/5.0 -

Joel and Rachel and the team are always amazing to me. I feel like family now. Haha.

Customer Service - 5.0/5.0 -

It’s just amazing. Start to finish.

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