Fix Auto Concord

5.0 (195reviews)
100%
1932 ARNOLD INDUSTRIAL PLACE,  Concord,  CA  94520
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Shop AssistantSparkles

In operation 61 years.

Looking for the best collision repair? Welcome to Fix Auto Concord! You're assured of outstanding quality and timely repairs at your local auto body shop. You'll also enjoy friendly service and attentive customer support. We have health protocols in place to ensure your safety at all times – we look out for you behind the wheel and when you're in our shop. Our Concord collision repair center is independently owned and operated. Our team of expert technicians deliver high-quality repairs with the friendly smiles of your favorite neighborhood repair shop. Our team is ready to provide you with superior repairs and outstanding customer service in and around Concord.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
GM Electric Vehicles
I-Car

Reviews (195)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look better than expected or brand new. Communication stands out as a major strength, with customers appreciating regular updates via text and phone calls about repair progress. Timeliness is another key positive, with many repairs completed on time or even ahead of schedule. The shop's honesty, transparency, and willingness to help customers feel at ease during stressful situations are frequently highlighted. Additional touches like vehicle washing and cleaning services exceed customer expectations.
Select to learn more
"Customer service was outstanding and wonderful people."
"The staff was really nice and helpful with getting the repairs done correctly."
"Best customer service"
"Great customer service from the visit up to the pick up, the front office can help me answer all the questions ..." Read more
"... impressed with all levels of service they provided. The quality of service was excellent and I am very satisfied. Thank you for everything!!" Read more
"We got our Porsche back earlier than we thought! Great company"
"It was completed in a timely matter after parts arrived."
"Came out 1000% better than when it went in, and faster than expected. Thank you!"
"Perfect work within a short time"
"Excellent work, friendly staff, informative estimates, completed work two days early."
"We got a text almost every day that they had our vehicle letting us know how the job is going."
"... didn't make it feel like a problem fixing the truck. They are very active when it came to letting me know about progress." Read more
"I liked that the shop kept me informed of the progress they were making."
"Consistent timely communication"
"Every step on the way."

Likely to Recommend

Repair Quality

They are my number one pick for collision repair.

Customer Service

I like how they keep me in the loop on the ongoing repairs.

Returned Clean

My Experience

Very friendly staff. Repairs make the car look new.

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Repair Quality

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Customer Service

They were very quick and efficient! My car looks great.

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Everything fast

Repair Quality

Customer Service

Everything great good communication and fast

My Experience

I had a wonderful experience. Great job on my car.

My Experience

I am very impressed with all levels of service they provided. The quality of service was excellent and I am very satisfied. Thank you for everything!!

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Repair Quality

Customer Service

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Have already recommended to several people

Repair Quality

Customer Service

Always easy to work with. Julia is the best.

Returned Clean

Likely to Recommend

Repair Quality

The service and workmanship were both wonderful. I will definitely recommend FixAuto.

Customer Service

Julia was knowledgeable and thorough

Returned Clean

My Experience

Excellent customer service. I really appreciate being offered a ride home once I dropped my car off, which I wasn't expecting. Marco and Julia were really nice and the work you did looks great, definitely exceeded my expectations. Excellent communication throughout the service.I will definitely speak highly about you and refer work to you. Thank you

My Experience

My Experience

The team there was amazing. From the start Julia helped with saving me money on a used part. Was my passenger side mirror that needed replacing. She offered a used part to be more cost efficient. I was so appreciative of that. I have a pearl white car that required three layers of different paint and they did an amazing job. They will be my go to if I need any body work.They also painted my key hole cover on the driver's side. The color I had for the new cover didn't match. So thankful to have found them. Thank you Fix Auto.

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Customer Service

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Best Body Shop in town

Repair Quality

Great work done to my wife's BMW 228i XDrive rear bumper

Customer Service

Best customer service

My Experience

Great smooth process, I would highly recommend this place for any dents in your car, they do a great job fixing the dent in my car at a very reasonable price,

Likely to Recommend

I would highly recommend Fix Auto of Concord to family and friends

Repair Quality

Julia, the estimator, was pleasant to work with and gave me a very competitive estimate.

Customer Service

From start to finish very satisfied

Returned Clean

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Returned Clean