Fix Auto Concord

5.0 (211reviews)
100%
1932 ARNOLD INDUSTRIAL PLACE,  Concord,  CA  94520
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Shop AssistantSparkles

In operation 61 years.

Looking for the best collision repair? Welcome to Fix Auto Concord! You're assured of outstanding quality and timely repairs at your local auto body shop. You'll also enjoy friendly service and attentive customer support. We have health protocols in place to ensure your safety at all times – we look out for you behind the wheel and when you're in our shop. Our Concord collision repair center is independently owned and operated. Our team of expert technicians deliver high-quality repairs with the friendly smiles of your favorite neighborhood repair shop. Our team is ready to provide you with superior repairs and outstanding customer service in and around Concord.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM Basic
GM Electric Vehicles
I-Car

Reviews (211)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting the exceptional repairs that left vehicles looking better than before. Communication stands out as a key strength, with customers appreciating daily text updates and being kept informed throughout the repair process. Timeliness is frequently commended, with numerous vehicles completed ahead of schedule. Customers also appreciate the complimentary vehicle cleaning upon return. A few customers noted minor improvement areas such as occasional delays and post-repair touch-ups needed, as mentioned directly in their feedback.
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"Fix Auto I think is the best auto body place in Concord the job was beautiful!! And the people that work ..." Read more
"The team was phenomenal, courteous, and efficient. I would come back again. Hopefully I wont need to! ..." Read more
"Excellent customer service, top quality work, great communication."
"Came out 1000% better than when it went in, and faster than expected. Thank you!"
"The service and workmanship were both wonderful. I will definitely recommend FixAuto."
"We got our Porsche back earlier than we thought! Great company"
"Earlier than expected. I dropped it off Tues and picked it up Thurs. very quick turnaround. Didnt even need to rent a car."
"Excellent work, friendly staff, informative estimates, completed work two days early."
"Came out 1000% better than when it went in, and faster than expected. Thank you!"
"As stated great communication from start to finish. On time at the price promised."
"We got a text almost every day that they had our vehicle letting us know how the job is going."
"Great communication regarding repairs and status and the jeep looks great. Very good body shop."
"I like how they keep me in the loop on the ongoing repairs."
"Every step on the way."

My Experience

Friendly staff and outstanding work . FIX AUTO Concord is 2nd to none.

Likely to Recommend

This is my 2nd vehicle visit. First with my wife's Audi and now my work van. You guys do great work.

Repair Quality

Your staff, customer service and repair work is outstanding!

Customer Service

Julia was able to handle every step of the process and she listens to the customer. Outstanding!

Returned Clean

My Experience

Best experience I’ve ever had. Customer service, communication, repair all of it was exceptional

Likely to Recommend

I would recommend the shop to anyone!

Repair Quality

The team was phenomenal, courteous, and efficient. I would come back again. Hopefully I won’t need to! .

Customer Service

Julia and the owner were friendly and helpful in every step

Returned Clean

Likely to Recommend

It’s recommended

Repair Quality

Good service

Customer Service

On time

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Took care of it and did a great job. Sent daily texts letting me know where they were in the job.

Customer Service

Definitely great customer service. Julia is really good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My old car was re-painted partially by the technicians of Fix Auto Body Shop, and it was done beautifully. I am pleased with the outcomes of this job completely. Thank you!

Likely to Recommend

Repair Quality

Great communication regarding repairs and status and the jeep looks great. Very good body shop.

Customer Service

As stated great communication from start to finish. On time at the price promised.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am very satisfied of the work they did.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent customer service, top quality work, great communication.

Customer Service

Top quality

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good communication to set up the repair & courtesy ride when car dropped off.

Likely to Recommend

Repair Quality

They are my number one pick for collision repair.

Customer Service

I like how they keep me in the loop on the ongoing repairs.

Returned Clean

My Experience

Very friendly staff. Repairs make the car look new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were very quick and efficient! My car looks great.

Likely to Recommend

Everything fast

Repair Quality

Customer Service

Everything great good communication and fast