Jim's Concord

4.9 (4,546reviews)

98%

(925) 689-6117

2520 Monument Blvd, Concord, CA 94520

98%

See Photos

2520 Monument Blvd
Concord, CA 94520

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Jim's Concord

See Photos

2520 Monument Blvd
Concord, CA 94520

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 64 years.

NICE FRIENDLY FAMILY LIKE ATMOSPHERE

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,546)

Sort By:
Newest
Rating

3,850 Customers Rated

5 Stars

73.3% Complete

(3330)
4 Stars

7.5% Complete

(341)
3 Stars

1.6% Complete

(75)
2 Stars

0.9% Complete

(39)
1 Star

0.4% Complete

(18)
< 1 Star

1% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with regular updates throughout the repair process. Timeliness is another highlight, with many repairs completed earlier than expected. Customers appreciate the thorough cleaning of vehicles and attention to detail. The shop has built strong customer loyalty, with many being repeat customers who actively recommend the business to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Customer service was top tier!"

"Information was clear, repairs were efficient, & customer service was excellent keeping me updated thoughout the process."

"The quality of the repair was outstanding and my vehicle was returned clean inside and out."

"Everything went smoothly. The repair was done quickly. Everyone was very professional and friendly."

"It was ready a day before"

"It was actually provided sooner than I expected."

"It was ready a few days earlier than expected."

"... process and when I would be able to pick up my car. They actually finished quicker than originally expected, so that was welcomed." Read more

"Was done about a week early. No complaints here"

"Fantastic service, always updating me, car was fixed quickly"

"Great communication. Paint match was spot on. The whole car looked better than when I dropped it ..." Read more

"Yes, the shop was great about calling and texting me on where they were in the process and letting me ..." Read more

"Consistent communication throughout the process"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer service was top tier!"

"Information was clear, repairs were efficient, & customer service was excellent keeping me updated thoughout the process."

"The quality of the repair was outstanding and my vehicle was returned clean inside and out."

"Everything went smoothly. The repair was done quickly. Everyone was very professional and friendly."

"It was ready a day before"

"It was actually provided sooner than I expected."

"It was ready a few days earlier than expected."

"... process and when I would be able to pick up my car. They actually finished quicker than originally expected, so that was welcomed." Read more

"Was done about a week early. No complaints here"

"Fantastic service, always updating me, car was fixed quickly"

"Great communication. Paint match was spot on. The whole car looked better than when I dropped it ..." Read more

"Yes, the shop was great about calling and texting me on where they were in the process and letting me ..." Read more

"Consistent communication throughout the process"

Stephen (Lexus owner) reviewed 7/31/26

Jim’s did a great job kept me informed on progress. Car was detailed when I picked it up. Would use Jim’s again for sure.

Artemio (Honda owner) reviewed 7/30/26

Rachel (Chrysler owner) reviewed 7/30/26

The receptionist ( I’m sorry i forgot her name) is so nice & helpful ! When my car was ready for pick up , I told her that I needed to arrange a ride to come and get it! And we hung up, but she kindly called me back to offer your shuttle service! And Junior was my service tech and he was very helpful, friendly, & professional! My overall customer service experience was excellent! Thank you

Fernando (Kia owner) reviewed 7/30/26

Patricia (Toyota owner) reviewed 7/27/26

Charles (Jeep owner) reviewed 7/27/26

Luis (Honda owner) reviewed 7/23/26

They are very responsible with the service and also have good customer service. I like that..

Pamela (Honda owner) reviewed 7/21/26

I have already referred 2 people

Great communication and work

Love the follow up

Feuerbacher (Mazda owner) reviewed 7/20/26

Kathryn (Ford owner) reviewed 7/20/26

Charles (Toyota owner) reviewed 7/16/26

Jane (Nissan owner) reviewed 7/16/26

Salvatore (Mazda owner) reviewed 7/16/26

Princy (Lexus owner) reviewed 7/16/26

They did a good job

Robert (Toyota owner) reviewed 7/16/26

Ricardo (Honda owner) reviewed 7/10/26

Blending the paint is just really bad, you can clearly see exactly the difference, you guys only went 1" into the left rear door. This is my second repair in this shop in the last year, both times I had issues, you guys need quality control.

Zabih (BMW owner) reviewed 7/9/26

Did an amazing job. Fixed up and cleaned my car without asking. Went for my windows but even my bumper and a few damaged places were cleaned up! Thank you

Very nice

Adolfo (Toyota owner) reviewed 7/9/26

100/100 seguro que lo recomendaria

Todo perfecto rápido y un exelente trabajo 👍grasias

Bueno

Victor (Honda owner) reviewed 7/2/26

Great experience at Jim's Auto Body. Darren was on top of everything from start to finish. The repair came out flawless! The paint match and correction were perfect, and after the detail the car honestly looks like it just came off the dealership lot. Karen at the front desk was professional and easy to work with. Would definitely recommend to anyone looking for vehicle body service!

Cecelia (BMW owner) reviewed 7/2/26

Good job

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view more shops in: Concord | 94520

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Jim's Concord

Take photos and get an online estimate

Schedule an estimate appointment

About Jim's Concord

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,546)

3,850 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?