Jim's Walnut Creek

4.9 (1,976reviews)

98%

(925) 933-2109

2645 N Main Street, Walnut Creek, CA 94597

98%

See Photos

2645 N Main Street
Walnut Creek, CA 94597

Get Directions Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Jim's Walnut Creek

See Photos

2645 N Main Street
Walnut Creek, CA 94597

Get Directions Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 64 years, 22 years at this location.

NICE FRIENDLY FAMILY LIKE ATMOSPHERE

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Reviews (1,976)

Sort By:
Newest
Rating

1,941 Customers Rated

5 Stars

85.3% Complete

(1685)
4 Stars

8.6% Complete

(169)
3 Stars

1.6% Complete

(31)
2 Stars

1.2% Complete

(24)
1 Star

0.3% Complete

(6)
< 1 Star

1.3% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as looking brand new and exceeding expectations. The friendly, professional, and empathetic staff receive high marks for making customers feel valued and respected. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate thoughtful extras like car washes and interior vacuuming. A few customers noted occasional delays due to parts availability or incomplete repairs requiring a return visit, and some wished for more frequent proactive updates, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Looks brand new! The color, the quality, all of it."

"... worked with the insurance to fix the car like new and work is impeccable . Hope to not be back, but If we need bodywork it will be the only place ..." Read more

"Sine Qua Non, or, in prose, simply the BEST! The best customers service from the front office crew and an excellent repair job. That said, I think ..." Read more

"The quality of the repair was excellent; no negative feedback to report."

"It was a beautiful job. The paint is an exact match and looks like new"

"Looked like new, and finished 2 days early!"

"Work was completed much earlier than the due date."

"... After finding more than they originally estimated, they completed the job on time!" Read more

"Exceeded my expectations for quality and timeliness"

"My only complaint is that it took longer than estimated. It was supposed to be ready on Friday, December 5, ..." Read more

"would give 11. excellent communication, knowledgeable staff, super friendly"

"Communication was top notch"

"Communicated by text and phone on a daily basis"

"Great service communications and results. And love using a local vendor instead of some big ..." Read more

"Communication was exceptional"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Looks brand new! The color, the quality, all of it."

"... worked with the insurance to fix the car like new and work is impeccable . Hope to not be back, but If we need bodywork it will be the only place ..." Read more

"Sine Qua Non, or, in prose, simply the BEST! The best customers service from the front office crew and an excellent repair job. That said, I think ..." Read more

"The quality of the repair was excellent; no negative feedback to report."

"It was a beautiful job. The paint is an exact match and looks like new"

"Looked like new, and finished 2 days early!"

"Work was completed much earlier than the due date."

"... After finding more than they originally estimated, they completed the job on time!" Read more

"Exceeded my expectations for quality and timeliness"

"My only complaint is that it took longer than estimated. It was supposed to be ready on Friday, December 5, ..." Read more

"would give 11. excellent communication, knowledgeable staff, super friendly"

"Communication was top notch"

"Communicated by text and phone on a daily basis"

"Great service communications and results. And love using a local vendor instead of some big ..." Read more

"Communication was exceptional"

Osvaldo (Mitsubishi owner) reviewed 7/27/26

This place is the best. Very professional and friendly workers especially Perry

This place was the best. Very professional and they fixed my car good. Perry was very nice about the whole thing.

Olivia (Toyota owner) reviewed 7/27/26

Eran (Lexus owner) reviewed 7/27/26

Excellent service and repairs

Matthew (BMW owner) reviewed 7/27/26

Great service communications and results. And love using a local vendor instead of some big chain.

Victor (Toyota owner) reviewed 7/25/26

Sandra (Hyundai owner) reviewed 7/18/26

Bryan (Subaru owner) reviewed 7/17/26

Appears to be an excellent job. Vehicle was ready when promised.

Sandra (Jeep owner) reviewed 7/14/26

Very professional and provided regular status updates.

Murriel (Ford owner) reviewed 7/9/26

Thank you very much, Dolly

Kourosh (BMW owner) reviewed 7/2/26

The repair was done completely so I had to return my car for final adjustment.

Craig (Audi owner) reviewed 6/22/26

Mary Lou (Mercedes-Benz owner) reviewed 6/15/26

I have already begun to share with my friends

Extremely satisfied

Excellent work. Strong communication on a daily basis outstanding effort to get parts in a timely manner.

Amy (Hyundai owner) reviewed 6/12/26

Looks brand new! The color, the quality, all of it.

would give 11. excellent communication, knowledgeable staff, super friendly

Patricia (Audi owner) reviewed 6/10/26

Karen (Mazda owner) reviewed 6/8/26

Very

Very professional & helpful with the process. Sent text on when the car would be finished & also explained that there was some other damage that needed to be fixed everything was finished in 5 days.

Mary (Ford owner) reviewed 6/4/26

Repairs done very well. Color matches perfectly. Thank

Jim’s Repair Shop did an excellent job in repairing my vehicle. They cleaned it up to look good also. I am so happy to have it back. Thank you also AAA!

Marc (Toyota owner) reviewed 6/1/26

Glenda (Honda owner) reviewed 6/1/26

Jim’s Auto Body ( who we’ve used before) is professional and courteous and always communicates well.

Carol (Toyota owner) reviewed 5/31/26

My car looks almost new again.

Cathy (Subaru owner) reviewed 5/25/26

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view more shops in: Walnut Creek | 94597

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Jim's Walnut Creek

Take photos and get an online estimate

Schedule an estimate appointment

About Jim's Walnut Creek

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,976)

1,941 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 2.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0