Jim's Walnut Creek
2645 N Main Street,
Walnut Creek,
CA
94597
USA
In operation 64 years, 22 years at this location.
NICE FRIENDLY FAMILY LIKE ATMOSPHERE
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for friendliness, professionalism, and helpfulness throughout the repair process. Communication is frequently highlighted as a strong point, with customers appreciating regular text and phone updates keeping them informed at every stage. Timeliness is another key strength, with numerous customers noting their vehicles were completed ahead of schedule. Extra touches like vacuuming interiors and washing cars added to the positive experience. A few customers noted areas for improvement, including more frequent proactive updates during longer repairs, occasional parts delays causing timeline shifts, and isolated quality check issues requiring return visits - all mentioned directly in customer feedback.
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Service Quality
"... worked with the insurance to fix the car like new and work is impeccable . Hope to not be back, but If we need bodywork it will be the only place we go."
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"Sine Qua Non, or, in prose, simply the BEST! The best customers service from the front office crew and an excellent repair job. That said, ..."
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"... and repainted my rear bumper very quickly, and the result was absolutely flawless — it looks like new! The ladies at the front desk were also very friendly ..."
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"Looked like new, and finished 2 days early!"
"... After finding more than they originally estimated, they completed the job on time!"
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"Exceeded my expectations for quality and timeliness"
"My only complaint is that it took longer than estimated. It was supposed to be ready on Friday, December 5, but was not ready until Thursday, ..."
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"Was done much earlier than expected"
"Communication was top notch"
"Communicated by text and phone on a daily basis"
"Great service, great communication on updates, perfectly performed repairs. Highly recommended!!"
"would give 11. excellent communication, knowledgeable staff, super friendly"
"communications were daily with updates and that kept me informed."
Alister
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and knowledgeable staff. Did a wonderful job on my vehicle. Reasonably priced.
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Audi owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0 -
No complaints!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good communication, friendly, work completed as expected and on time. I'm happy and would use them again if I needed repairs
Yvonne
(Subaru owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great job
Carlton
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
I've been taking my business to Jims since the early 80's. They are the best.
Nelson
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Terry
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0 -
Jim’s Auto Body Shop went beyond just repairing my car.it looks better than before the accident. The little places were the car had been scratched by careless shoppers with the grocery carts and such they buffed out at no charge. The car was cleaned inside and out. They go the extra mile to provide quality care.
Allen
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patrick
(Honda owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Toyota owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Acura owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Janice
(Mercedes-Benz owner)
reviewed 8/17/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joan
(Toyota owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perry was wonderful. Car looks great.
Customer Service - 5.0/5.0 -
Everyone was very professional and kind.
Returned Clean
Ashkan
(Toyota owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job
Isabel
(Toyota owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with service and working with the staff
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Toyota owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tony
(Toyota owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent in every aspect ! Many Thanks !
Customer Service - 5.0/5.0
Charon
(Toyota owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shila
(Honda owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Linda
(Volkswagen owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Subaru owner)
reviewed 8/10/26