Fix Auto Vallejo

5.0 (865reviews)
100%
187 Couch St,  Vallejo,  CA  94590
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Shop AssistantSparkles

In operation 26 years, 18 years at this location.

Fix Auto Vallejo, formally known as Rose's Collision Repair, has been in business for over 20 years. We pride ourselves on our workmanship and ability to bring high quality repairs to our customers. We go the extra mile to make sure every customer is taken care of and answer all of their questions or concerns to make the repair process as easy as possible. We continuously communicate with customers regarding vehicle status and keep them updated regarding each step of the repair process via email or by phone.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (865)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or as if no damage had ever occurred. The team is widely recognized for exceptional customer service, with staff described as professional, courteous, friendly, and genuinely caring. Communication stands out as a major strength, with customers appreciating timely text and call updates throughout the repair process. Timeliness is another highlight, as vehicles were frequently completed ahead of schedule. Customers also appreciated bonus touches like complimentary car washes and extra attention to detail. A few customers noted minor concerns such as missed damage on initial inspection and one instance of wind noise post-repair, reflecting areas customers feel could be refined.
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"... things about Fix Auto Repair! They did an absolutely immaculate job repairing my car. The body work looks fantastic—honestly, it looks like my car was never damaged ..." Read more
"Absolute, beautiful job.My car looks brand new. Talented people you have back there , putting cars back together.Hopefully , I won't ..." Read more
"... of them. You can leave knowing they are going to give you complete satisfaction of anything they say and complete a job well done. I totally recommend them to anyone who needs repairs ..." Read more
"Amazing customer service with top quality work to back it up."
"... consider rapid time. It was clean had parking space and it only took 3 to 4 days to have my work completed although it was a a small job but still it was done ..." Read more
"It was ready sooner than expected! So happy!"
"... communicative about the process with daily updates. Further, they were on time with delivering my car, along with extras I hadn't expected! I could not have hoped for more and HIGHLY recommend ..." Read more
"Repairs were completed sooner than expected."
"Exactly when they said it would be finished it was!"
"... for the repairs, they were totally receptive, were transparent about the costs and options, and communicative about the process with daily updates. Further, they were on time with delivering my car, ..." Read more
"... reach out and give you full disclosure. The team at Fix ensure you are kept well informed regarding the work, any changes, discoveries or even delays. They provide you with ..." Read more
"This repair went splendidly! They kept me informed, repairs were fast, and they were super friendly. The bad experience of being in an accident was taken ..." Read more
"Communication was great. Thankful for the updates."
"Very friendly staff who kept me updated throughout the repair process. The repair was completed quickly, and they even ..." Read more

My Experience

Thank you for all your hard work, fast reliable and amazing work.

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Fix Auto Vallejo gave me the exact date of repair completion and they did finish on that day. My car looked like nothing happened. It was back to original. Cheyenne, the receptionist was really nice.

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Repair Quality

Customer Service

My Experience

My car is beautiful. What a nice job done by Tim and his team. The whole experience with the repair was seamless and I was kept informed daily.

Likely to Recommend

Repair Quality

Tim and his team do amazing work. Every detail is perfect. Communication continues throughout the process.

Customer Service

Cheyenne is so happy and professional and kept me informed the entire time.

Likely to Recommend

Repair Quality

Promptly provided an estimate for the repair, answered any questions about estimate that we thought we reasonable

Customer Service

Returned Clean

My Experience

Outstanding Service and Beautiful Work I can’t say enough wonderful things about Fix Auto Repair! They did an absolutely immaculate job repairing my car. The body work looks fantastic—honestly, it looks like my car was never damaged in the first place. What impressed me just as much as the quality of the work was their service. They were on top of everything from beginning to end and even brought things to my attention that I hadn’t thought about. They took care of the details and made sure everything was handled properly. I felt completely safe, comfortable, and confident knowing my car was in their hands. They genuinely made me feel like they cared about taking care of me, not just fixing my car. I highly recommend Fix Auto Repair to anyone who needs auto body work. Excellent workmanship, amazing customer service, and a team you can truly trust. Thank you for taking such great care of me and my car! ⭐⭐⭐⭐⭐

Likely to Recommend

Repair Quality

Outstanding Service and Beautiful Work I can’t say enough wonderful things about Fix Auto Repair! They did an absolutely immaculate job repairing my car. The body work looks fantastic—honestly, it looks like my car was never damaged in the first place. What impressed me just as much as the quality of the work was their service. They were on top of everything from beginning to end and even brought things to my attention that I hadn’t thought about. They took care of the details and made sure everything was handled properly. I felt completely safe, comfortable, and confident knowing my car was in their hands. They genuinely made me feel like they cared about taking care of me, not just fixing my car. I highly recommend Fix Auto Repair to anyone who needs auto body work. Excellent workmanship, amazing customer service, and a team you can truly trust. Thank you for taking such great care of me and my car! ⭐⭐⭐⭐⭐

Customer Service

Returned Clean

My Experience

Everyone involved did a fantastic job, she looks so so good, love it, great job

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Cheyenne was great!

Returned Clean

Likely to Recommend

I have been bragging about them for several days now

Repair Quality

Completely satisfied

Customer Service

Vallejo store simply the best true professionals there best service ever

Likely to Recommend

Repair Quality

Perfection!

Customer Service

Returned Clean

My Experience

I was completely satisfied with my experience at Fix Auto Vallejo. From start to finish, the team was professional, courteous, and attentive to making sure my Mercedes-Benz was repaired properly and returned to me in excellent condition. I especially appreciated the communication throughout the process and the care and attention given to my vehicle. As a Mercedes-Benz owner, I have high expectations when it comes to workmanship and service, and the team delivered. Thank you to everyone at Fix Auto Vallejo for making what could have been a stressful repair experience smooth and positive. Excellent customer service, quality work, and a team that takes pride in what they do. Kenneth Street bka Kenzo in the Benzo

Likely to Recommend

10 – Very Likely. I would absolutely recommend Fix Auto Vallejo to friends and family. The combination of excellent workmanship, professional customer service, clear communication, and attention to detail made the entire experience very positive.

Repair Quality

10 – Totally Satisfied. The quality of the repair was excellent. My Mercedes-Benz was returned looking great, and I was very pleased with the workmanship, attention to detail, and overall quality of the completed repair.

Customer Service

10 – Totally Satisfied. The customer service was excellent. The staff was professional, courteous, responsive, and kept me informed throughout the repair process. I felt that my concerns were taken seriously and that both my vehicle and I were treated with care and respect.

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Fix Auto always takes care of me. I’ve been going to them for a very long time and I’m always satisfied.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fixit has always done a fantastic job and I will always use them for any future repairs. Additionally I will recommend them to all those in my circle of friends.

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Repair Quality

Customer Service

Excellent job completed by Fix it Auto Repair

Likely to Recommend

Repair Quality

Customer Service

Cheyenne was very friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

loved working with fix auto on my first uninsured motorist rear end accident. They addressed what needed to be fixed, quoted me on the worst end, and after teardown lower the quote since the damage was not too bad They even washed my car to make it look new again

Customer Service

very satisfied

Returned Clean