Fix Auto Vallejo

4.9 (848reviews)
99%
187 Couch St,  Vallejo,  CA  94590
Bot
Shop AssistantSparkles

In operation 26 years, 18 years at this location.

Fix Auto Vallejo, formally known as Rose's Collision Repair, has been in business for over 20 years. We pride ourselves on our workmanship and ability to bring high quality repairs to our customers. We go the extra mile to make sure every customer is taken care of and answer all of their questions or concerns to make the repair process as easy as possible. We continuously communicate with customers regarding vehicle status and keep them updated regarding each step of the repair process via email or by phone.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (848)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as excellent, professional, and leaving vehicles looking brand new. The team is frequently commended for being friendly, welcoming, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. Added touches like complimentary car washes and extra courtesies further elevated the experience. A few customers noted occasional missed damage and scheduling changes, though these were acknowledged as minor. Overall, the overwhelming sentiment reflects a highly satisfying, customer-centric repair experience.
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"... expectations answering any questions you might have. The quality of the work is top notch and you can see the level of expertise of the shop in the details. ..." Read more
"Absolute, beautiful job.My car looks brand new. Talented people you have back there , putting cars ..." Read more
"From start to finish, from the first call to the final pick up. The team at FixAuto was amazing. I literally ..." Read more
"... repairing my car to bringing it in for the repairs, they were totally receptive, were transparent about the costs and options, and communicative about the process ..." Read more
"Excellent service and repair. Very professional and skilled staff. Car looks brand new."
"... were very pleasant The shop was very clean and the repairs were done and the length of time that they said it would be done in fact I think they even completed ..." Read more
"... communicative about the process with daily updates. Further, they were on time with delivering my car, along with extras I hadn't expected! I could not have hoped ..." Read more
"It was ready sooner than expected! So happy!"
"They updated me and the job was completed in the time frame stated."
"Auto repair was quicker than anticipated and I was kept well informed throughout the entire process. From ..." Read more
"... shop and start the work and if that is the case, they reach out and give you full disclosure. The team at Fix ensure you are kept well informed regarding ..." Read more
"... were transparent about the costs and options, and communicative about the process with daily updates. Further, they were on time with delivering my car, ..." Read more
"... completed before their time they had told me but they kept me with an update on what was going on and I even got a car wash at the end of it I would ..." Read more
"Very friendly staff who kept me updated throughout the repair process. The repair was completed quickly, and they ..." Read more
"Communication was great. Thankful for the updates."

My Experience

Fixit has always done a fantastic job and I will always use them for any future repairs. Additionally I will recommend them to all those in my circle of friends.

Likely to Recommend

Repair Quality

Customer Service

Cheyenne was very friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

loved working with fix auto on my first uninsured motorist rear end accident. They addressed what needed to be fixed, quoted me on the worst end, and after teardown lower the quote since the damage was not too bad They even washed my car to make it look new again

Customer Service

very satisfied

Returned Clean

Likely to Recommend

Repair Quality

I had a wonderful experience as a first-time customer of Fix Auto Vallejo! From the moment I stopped by to inquire about them potentially repairing my car to bringing it in for the repairs, they were totally receptive, were transparent about the costs and options, and communicative about the process with daily updates. Further, they were on time with delivering my car, along with extras I hadn't expected! I could not have hoped for more and HIGHLY recommend their services!!

Customer Service

Returned Clean

My Experience

Communication was great. Thankful for the updates.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice job, and below the estimate!

Customer Service

Very respectful and friendly and honest.

Returned Clean

My Experience

You have the best customer service and will highly recommend you to anyone who needs repair done to their vehicle. I appreciate your time and the feeling of total satisfaction for a job well done. Thank you again. You are awesome!!

Likely to Recommend

I wouldn’t waste my time on any other repair shops. Fix It Repair goes above and beyond for customers.

Repair Quality

Very satisfied

Customer Service

There are other repair shops that will give you the run-a-round Fix It repair is not one of them. You can leave knowing they are going to give you complete satisfaction of anything they say and complete a job well done. I totally recommend them to anyone who needs repairs for their vehicle.

My Experience

Best customer experience I’ve had in a long time.

Likely to Recommend

Repair Quality

Amazing customer service with top quality work to back it up.

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Fix Auto is always amazing to work with, I just wish i wasn’t there so much recently. Beyond professional and wonderful to work with

Customer Service

Cheyenne was great! Actually everyone I encountered in the process was great

Returned Clean

My Experience

Great customer service. Joe was very nice and helpful. They were quick and made sure to update me the whole time my car was in their possession. Car was done exactly when they estimated it to be done. 10 out of 10 service! Thank you

Likely to Recommend

Repair Quality

My experience with Fix Auto was totally satisfying. They are very professional; accommodating and superb in updating status of the job.

Customer Service

Returned Clean

My Experience

For my experience this can’t of car reper shop they are trusted and good work and there all nice 👍

Likely to Recommend

Repair Quality

This repair went splendidly! They kept me informed, repairs were fast, and they were super friendly. The bad experience of being in an accident was taken away by the awesome service and fast repair!

Customer Service

EXCELLENT CUSTOMER SERVICE

Returned Clean

My Experience

thanks cheyenne and joe! very helpful, transparent, and honest. got my car back to me within a week! great local spot for vallejo

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Gracias por la exelente reparación de mi auto 🚘 muy bonito trabajo es como si nole uviera pasado nada 👍

Customer Service

Returned Clean

My Experience

My experience with Fix Auto was a very good one. Cheyenne was especially friendly and helpful! Auto Fix helped relieve the stress and hassle of having to go through a very stressful and uncomfortable situation. I appreciate that Fix Auto repaired my car , and when I picked it up it was also freshly cleaned and shiny!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean