Fix Auto Vallejo

5.0 (882reviews)
100%
187 Couch St,  Vallejo,  CA  94590
Bot
Shop AssistantSparkles

In operation 26 years, 18 years at this location.

Fix Auto Vallejo, formally known as Rose's Collision Repair, has been in business for over 20 years. We pride ourselves on our workmanship and ability to bring high quality repairs to our customers. We go the extra mile to make sure every customer is taken care of and answer all of their questions or concerns to make the repair process as easy as possible. We continuously communicate with customers regarding vehicle status and keep them updated regarding each step of the repair process via email or by phone.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (882)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showed no evidence of prior damage. The team is widely commended for outstanding customer service, described as professional, courteous, and genuinely caring. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is another highlight, as vehicles were often completed ahead of schedule. Customers also appreciated bonus touches like complimentary car washes and detailing. A few customers noted minor issues such as a missed dent and occasional scheduling adjustments, though these were acknowledged as isolated. Overall, the shop earns strong loyalty and enthusiastic recommendations.
Select to learn more
"... things about Fix Auto Repair! They did an absolutely immaculate job repairing my car. The body work looks fantastic—honestly, it looks like my car was never damaged ..." Read more
"Absolute, beautiful job.My car looks brand new. Talented people you have back there , putting cars back together.Hopefully , I won't ..." Read more
"Amazing customer service with top quality work to back it up."
"Excellent service and repair. Very professional and skilled staff. Car looks brand new."
"This repair went splendidly! They kept me informed, repairs were fast, and they were super friendly. The bad experience of being in an accident was taken away by the awesome ..." Read more
"... comments! They sent daily text updates to me! And finished several days early! Customer service clerk is cheerful and pleasant." Read more
"It was so quick and we truly appreciate completed job earlier"
"It was ready sooner than expected! So happy!"
"Repairs were completed sooner than expected."
"Was back on the road in my car within 2 days."
"See previous comments! They sent daily text updates to me! And finished several days early! Customer service clerk is cheerful and pleasant."
"... were transparent about the costs and options, and communicative about the process with daily updates. Further, they were on time with delivering my car, along with extras ..." Read more
"Updates were made timely"
"Communication was great. Thankful for the updates."
"Great communication updating on the progress of the repairs."

My Experience

They are the most wonderful people that worked there and take care of you and make you feel like everything’s gonna be fine. It’s wonderful.

Likely to Recommend

Would absolutely recommend to a friend

Repair Quality

My whole experience at Fix It Auto was great. Everyone was very informative and professional. Joe's work on my vehicle was amazing and I'm appreciate of him going the extra mile.

Customer Service

Returned Clean

My Experience

I love the fast repair service and the customer friendly service that I received. My car was repaired and three days with factory OEM parts. Looks like the accident never happened. I appreciate good people that do good work. If I am ever in another accident, I will most definitely come back to the Best repair place in Vallejo. Thank you for a professional business. This was an exceptional value to have my truck repaired back to factory standards thank you and God bless.

Likely to Recommend

I would highly recommend this auto collision repair company. Their workers A-1

Repair Quality

Joe was very professional with listening and understanding my needs and how important it was to repair my vehicle back to factory standards. Fix auto went above and beyond to make sure there was no evidence of damage to my vehicle. I am very excited to have my vehicle fully restored to factory standards. They do professional work in a timely manner at this shop. I highly recommend FIX Auto if you’re ever in a collision and need your vehicle repaired… Right. Thank you, and God bless.

Customer Service

Customer service was exceptional. FIX auto kept me in the loop with text messages and also phone calls with the status and up-to-date results of how my repairs were going. I appreciate that it kept my mind at ease.

Returned Clean

My Experience

No hidden surprises. You guys rock.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am super happy with the results. Cheyenne is absolutely fantastic. Super efficient and super nice. Very good experience.

Likely to Recommend

Definitely recommend fix it auto. I’ve been going to them when they were called roses collision.

Repair Quality

Super great experience. You don’t get that service nowadays and it’s refreshing to see that some businesses still rely on good customer service. Cheyenne was absolutely fantastic.

Customer Service

Cheyenne did a great job explaining exactly what I should expect. Very happy with the service I received.

Returned Clean

Likely to Recommend

I always do when the opportunity arises

Repair Quality

Really fast one day.

Customer Service

Really nice bedside manner. Very personable and friendly as heck.

Returned Clean

My Experience

I am so glad to have come across Fix Auto when looking for a shop to bring my car to for inspection and repair. They had my car ready in 2 days. They have a super pleasant team and I would both reccomend this place and come back if needed.

My Experience

Joe S. and Cheyenne were very professional and they gave me excellent customer service. Joe gave superb assistance when I brought my vehicle to Fix Auto to get an estimate and a date to drop it off for repairs on Wednesday, September 30, 2026. He saw the damage to my vehicle and he began writing up the work order, assisting me with getting a rental car and promptly set a date for the start of repairs to my vehicle. I brought my vehicle in this morning (Tuesday, 10/6/2026) and Cheyenne called me this afternoon to tell me that all of the repairs were completed. Joe and I inspected my vehicle and he had also washed it and he put tire dressing on my tires. (Note: Cheyenne handled the paperwork and the procurement of parts needed for the repair of my vehicle. She consistently kept me abreast day to day what was going on with my vehicle.). Both Joe and Cheyenne treated me with so much love, compassion and care and that meant so much to me. May God continue to bless them and the Fix Auto business. God bless, Robert Woodson. SPECIAL NOTE: I will be highly recommending Fix Auto to everyone and anyone needing repair to their vehicle.

Likely to Recommend

Repair Quality

Customer Service

Fix Auto gave me excellent customer service and they showed great care for my new truck. Cheyenne and Joe were just exceptional. Mrs. Fredrickson (AAA Adjuster) was very caring and supportive to me. She was awesome. She took very good care of me and I am so thankful and blessed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were so nice. The work was great. Highly recommend.

Likely to Recommend

They were very professional.

Repair Quality

Friendly people, they liked my dog, and they did great work!

Customer Service

Friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely would

Repair Quality

Excellent and detailed my car .

Customer Service

Car looks perfect! They were easy to work with and sent frequent updates on my repairs and best of all finished several days early!! Customer service excellent!

My Experience

My Experience

Thank you for all your hard work, fast reliable and amazing work.

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fix Auto Vallejo gave me the exact date of repair completion and they did finish on that day. My car looked like nothing happened. It was back to original. Cheyenne, the receptionist was really nice.