Fix Auto San Rafael

5.0 (1,554reviews)

100%

(415) 453-6800

21 Belvedere St., San Rafael, CA 94901

100%

See Photos

21 Belvedere St.
San Rafael, CA 94901

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About Fix Auto San Rafael

See Photos

21 Belvedere St.
San Rafael, CA 94901

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/san-rafael.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Check
Debit Card

Languages

Spanish
Chinese
Vietnamese
Russian

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,554)

Sort By:
Newest
Rating

1,539 Customers Rated

5 Stars

92.1% Complete

(1431)
4 Stars

4.9% Complete

(76)
3 Stars

0.8% Complete

(13)
2 Stars

0.3% Complete

(4)
1 Star

0.3% Complete

(4)
< 1 Star

0.7% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, describing repairs as meticulous, professional, and leaving vehicles looking brand new. The team is frequently commended for exceptional communication, with regular progress updates keeping customers informed throughout the repair process. Timeliness is a strong highlight, with many vehicles completed on or ahead of schedule. Customers appreciate the stress-free experience, the handling of insurance paperwork, and thoughtful extras like complimentary car washes. A few customers noted they would have appreciated earlier notification of delays, and one mentioned an unresolved bumper repair issue, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... refinishing completely right the first time. However, they have mastered the technique. My car came out as promised, on time and, this is the really shocking part, under ..." Read more

"... flexible when I needed to make changes on the fly. The communication was superb! Almost as good as the care they took with my car! instead of dreading going back to pick ..." Read more

"Great Body shop! Quality , service , timing , communication were are excellent"

"Fix gave me a very detailed estimate and stuck with it. The repair was meticulous."

"... place Ill take an auto for a fix!! Great people, great communication and high quality work!" Read more

"My car was done ahead of time and was waiting, polished and ready in a covered waiting area near the office."

"It was ready on time !!"

"It was ready early with extra requests included"

"... accuracy and overall quality of the work was superb. Very nice it was done exactly when promised!" Read more

"It was ready the same day as promised."

"... Not just the completion of the job at hand but the Communication of assembly that lets us know exactly what is going on..A super great job in every way. I thoroughly recommend ..." Read more

"... encountered on the receiving end of the repair process. They call to give progress reports along the way. I know it can't happen every time, but for me 2 ..." Read more

"Customer service was amazing, I was well taken care of, kept up to date on the status of my repairs and very impressed with the whole operation."

"... They were helpful in providing repair options and communicative with status updates on the repair process. I really appreciate their help and great service." Read more

"Great communication. Excellent work"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... refinishing completely right the first time. However, they have mastered the technique. My car came out as promised, on time and, this is the really shocking part, under ..." Read more

"... flexible when I needed to make changes on the fly. The communication was superb! Almost as good as the care they took with my car! instead of dreading going back to pick ..." Read more

"Great Body shop! Quality , service , timing , communication were are excellent"

"Fix gave me a very detailed estimate and stuck with it. The repair was meticulous."

"... place Ill take an auto for a fix!! Great people, great communication and high quality work!" Read more

"My car was done ahead of time and was waiting, polished and ready in a covered waiting area near the office."

"It was ready on time !!"

"It was ready early with extra requests included"

"... accuracy and overall quality of the work was superb. Very nice it was done exactly when promised!" Read more

"It was ready the same day as promised."

"... Not just the completion of the job at hand but the Communication of assembly that lets us know exactly what is going on..A super great job in every way. I thoroughly recommend ..." Read more

"... encountered on the receiving end of the repair process. They call to give progress reports along the way. I know it can't happen every time, but for me 2 ..." Read more

"Customer service was amazing, I was well taken care of, kept up to date on the status of my repairs and very impressed with the whole operation."

"... They were helpful in providing repair options and communicative with status updates on the repair process. I really appreciate their help and great service." Read more

"Great communication. Excellent work"

Beth (Hyundai owner) reviewed 8/2/26

Randall (BMW owner) reviewed 7/30/26

All around Excellent Service.

Very professional and friendly

Terry (Mercedes-Benz owner) reviewed 7/30/26

All the work was very professionally taken care of and my car look wonderful after you washed and shined it up so well. Thank you great service.

Joan Rochelle (Subaru owner) reviewed 7/28/26

Almost perfect. Was called "ready" but when rushed over they had not taken car for carwash, so had to pass on wash. Otherwise they were great.

Krongkan (Audi owner) reviewed 7/27/26

Dave (Hyundai owner) reviewed 7/20/26

A good repair experience.

Sheila (Mercedes-Benz owner) reviewed 7/20/26

Always a great experience

Adam (Audi owner) reviewed 7/20/26

Great, fast service

👍🏽👍🏽👍🏽👍🏽👍🏽

Thomas (BMW owner) reviewed 7/20/26

Great work. Quick, right price, amazing quality

Donna (Toyota owner) reviewed 7/17/26

More than reasonable price for my car repair. They did a great job, and helped me out with car return, (I didn’t have to go to Enterprise to return my rental since they handled that for me and saved me time and energy. They cleaned inside my car and they washed my car without any charge. Highly reconnend!

Excellent

Anthony (Porsche owner) reviewed 7/16/26

Conor (Toyota owner) reviewed 7/16/26

Professional, friendly & excellent servise

Great customer service! Again!

Richard (Audi owner) reviewed 7/12/26

Yes!!

Great customer service!

The repair was promptly completed. Aaron Lofrano is a pro and a man of his word.

Peter (Ford owner) reviewed 7/10/26

Randolph (Hyundai owner) reviewed 7/9/26

Steven-Amber (GMC owner) reviewed 7/9/26

Thomas (Ford owner) reviewed 7/6/26

Second time working with Fix Auto. Great experience and would definitely recommend their team.

Benjamin (Toyota owner) reviewed 7/6/26

It was quick and efficient. I appreciate the friendliness and helpful attitude everyone had.

Natalie (BMW owner) reviewed 7/2/26

Had the car ready before it was promised. Work done well. Staff was extremely friendly and courteous.

Janelle (Toyota owner) reviewed 7/1/26

It was done quite well as if it were brand new

Aaron was great to deal with. He was prompt and friendly

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Fix Auto San Rafael

Take photos and get an online estimate

Schedule an estimate appointment

About Fix Auto San Rafael

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,554)

1,539 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -