Alioto's Auto Body - Mill Valley

5.0 (511reviews)
99%
18 La Goma Street,  Mill Valley,  CA  94941
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Shop AssistantSparkles

In operation 87 years.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (511)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and high-quality repairs. Many highlight the professionalism, friendliness, and attentiveness of the team, with numerous customers describing their experience as one of the best they have ever had. Repair work is frequently described as perfect, beautiful, and exceeding expectations, with vehicles often returned cleaner than dropped off. Regular text and phone updates throughout the repair process are a standout feature appreciated by nearly all customers. While a few customers noted occasional delays due to unexpected parts, most felt these were communicated clearly and handled professionally. A small number of customers mentioned minor issues such as interior cleanliness, non-OEM parts, or minor fitment concerns, reflecting areas customers feel could be further refined.
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"... great in my experience with Alioto's Body Shop! My repair was faster than expected and the staff prioritized my time, not the company's profit; customer service was amazing ..." Read more
"Super communicative and went above and beyond to complete work according to original quote even though additional damage was found that required ..." Read more
"... the Enterprise connection for pick up and drop off. The work was professional and timely. Wonderful to have them in the neighborhood. I have already recommended them ..." Read more
"... time, my car was clean when they returned it and the quality of work is top notch. Would definitely recommend this to anyone who needs repairs on their vehicle. ..." Read more
"... gave thorough information about each step and the work was completed fast and to a level even better than I had hoped for , Thank you all for taking such great care of ..." Read more
"Excellent updates and the car was ready even earlier than they had estimated"
"Very easy to work with, communicated frequently and finished the work in less time than expected. Car looks like new!"
"Done in only a couple of days - I was impressed!"
"... It was a bad situation because I needed my car and after having been in the shop for 2 weeks, this was a major inconvenience." Read more
"It was not ready on expected date, but it was well communicated that it would be delayed. Happy with service and ..." Read more
"Outstanding service! Great communication at every stage of the process, and completed exactly when predicted."
"Aliotos kept me informed every step of my car repairs, I was had no problems wondering when my car would ..." Read more
"... Received an unexpected and greatly appreciated detail. Communication texts and calls were spot on and very helpful. Highly recommend!!!!!" Read more
"Every step of the way I was updated. Replacement parts were thoroughly inspected and ..." Read more
"... and that this was explained well before drop off. They sent me form updates daily, at one point adding one day longer for return. Then ..." Read more

My Experience

Likely to Recommend

Repair Quality

The team was super easy to work with and very responsive. Their work was also high quality and fast!

Customer Service

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Customer Service

My Experience

I can’t say enough about the customer service at Alioto’s- will and Natalie treat you like family and are remarkable at managing the mill valley garage. The quality of workmanship, professionalism and timeliness are all top notch as well. Thank you so much

My Experience

Nick and the entire staff were exceptionally friendly, good at giving updates and explaining before obtaining approvals.

My Experience

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Repair Quality

Customer Service

They were great, sent me updates a were great overall

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Customer Service

My Experience

You guys did a great job. Chuck looks fantastic thank you so much.

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My Experience

Excellent service and communications! Super awesome!

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Repair Quality

William and the team were awesome!

Customer Service

great communication!

Returned Clean

My Experience

Great job!

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Repair Quality

Customer Service

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Customer Service

gas cap was not tethered. I reconnected the tether.

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Repair Quality

The quality of work is very good. After picking up the car I stopped at the store and when I tried to start it, it would not start. This was on Friday. I had it towed to the dealer today (Monday). Please use phone number 423480 8473 for further communication

Customer Service

For some reason all my communication has been with my brother at this number. Why?

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Looks great — small scratch still visible on side view mirror but not a big deal

Customer Service

Car looks fantastic, good communication, seamless interaction w insurance, pleasant. Took longer than expected but not an inconvenience.

My Experience

Excellent experience from beginning to end. Car looks perfect. Received an unexpected and greatly appreciated detail. Communication texts and calls were spot on and very helpful. Highly recommend!!!!!

My Experience

Friendly, helpful staff that were succinct in their estimate of cost and time.of repair AND my car got washed...classy place!

Likely to Recommend

Repair Quality

Every went smooth, I felt I was treated thoughtfully and fairly.

Customer Service

Returned Clean

My Experience

Professional, polite, quality work! And the communicate extremely well!

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Customer Service

Great communication and seamless coordination with AAA.

My Experience

excellent experience ...all team members were friendly , helpful and professional, quick and gave thorough information about each step and the work was completed fast and to a level even better than I had hoped for , Thank you all for taking such great care of me.