Fix Auto Alameda

4.9 (4,125reviews)
97%
2420 Clement Ave,  Alameda,  CA  94501
Bot
Shop AssistantSparkles

In operation 40 years.

Fix Auto Alameda is your one stop shop for all your auto needs. We specialize in insurance repairs. Being certified with over 10 insurance companies, and having over 30 years’ experience with every imaginable insurance company, you can rest at ease knowing that Fix Auto Alameda will handle your claim from start to finish. Our facility is equipped to handle the smallest of jobs and the largest. We have 5 frame machines, 2 laser measurement systems, computerized wheel alignment rack, and 2 downdraft spray booths. We also offer Tire and Wheel services, Air conditioning Service, Glass repair and replacement, Electronics and Upholstery as well. Rest assured, all our work has a lifetime warranty for as long as you own your vehicle. Established in 1986. Our family has been in the auto body repair industry since the 1970's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,125)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through text updates, calls, and app-based tracking, keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting vehicles completed ahead of schedule. The complimentary car wash and interior detailing are repeatedly called out as a delightful bonus. A small number of customers noted areas for improvement, including more consistent communication during delays and ensuring all repairs are fully completed before vehicle return, as mentioned directly in their feedback.
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"... The service was excellent from start to finish, and the quality of the work is outstanding—my vehicle looks brand new. I truly appreciate their consistency and attention ..." Read more
"I am thoroughly impressed with the quality of work performed on my vehicle and the exceptional professionalism displayed by ..." Read more
"... for my vehicle repair thru my insurance company. They do fantastic repair and my car is ready much cleaner also than when I bring in. They are the best repair shop ..." Read more
"... Great communication throughout the whole process and the quality of their work is outstanding. I will not use another body shop ever again highly recommended" Read more
"Excellent customer service and superb craftsmanship."
"... updates throughout the repair process, including access to an app that allowed me to track progress in real time. The technology was modern, easy to use, and greatly ..." Read more
"... 10, best experience ever the staff is amazing. The communication is great from keeping me updated from start to finish LOVED IT. Keep up the good work, I will definitely ..." Read more
"Loved my experience. The communication was 100 percent. Every few days an update came. Work perfect. 100 percent satisfied"
"... with the Fix Auto Team was easy and straightforward. Timely status updates were provided and my car looks amazing!" Read more
"I had to call mostly…toward end they did finally communicate"

My Experience

You never want to have to go to a collision center, but when you need one, Fix Auto is the place you need to go. When my car was hit recently, it was an EASY decision to bring my car here (this was my 3rd time). They're quick and go the extra mile (I VERY much appreciate them washing and vacuuming my car). I went through Geico for my claim, and Fix Auto works with them seamlessly. I was able to leave my rental (from Enterprise down the street) at Fix Auto, and they took it from there! Thank you, Fix Auto team!!!

My Experience

I had a great experience with Fix Auto Alameda. Everyone was very friendly and helpful, and the repair work was excellent. They were very thorough with the inspection and made sure everything was taken care of. I also really appreciated that they washed my car before returning it to me. Thank you to the whole team for the great service!

Likely to Recommend

Repair Quality

They did a great job of repairing the dent and got the car back to when they said they would.

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Very happy with the people and service.

My Experience

Car looks almost brand new! Thanks for the diligence and great customer service!

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Jose is a good guy but the parts took forever to get here.

Customer Service

Jose is a good guy but the parts took forever to get here.

Returned Clean

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Repair Quality

I would give them a 9 out of 10. There was a slight delay compared to the estimated time they originally provided, so that was a little disappointing. However, the overall experience was still very good. The customer service was excellent, and the staff were friendly, helpful, and responsive throughout the process. They made sure my concerns were addressed and kept the experience positive despite the delay. Overall, I’m very satisfied with the service and would definitely consider using them again.

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Returned Clean

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Good service

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Friendly

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For quality… but price is steep and I would tell them they need to hound you guys to get car on time

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Returned Clean

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Enclosed

Repair Quality

Your team did an excellent work on my car. Did the job on time as promised. I would recommend anyone that needs work on their car. Giovanni took care of my car. He is very knowledgeable and very detailed on showing what has to be done. My car bumper was . damaged in a accident . Also they wash and dry the car too which I did not expect. Great work.

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Enclosed

Returned Clean

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Customer Service

Dylan was great, very professional, always kept me updated about the progress on my car, and made the whole process very easy.

My Experience

Thank you all for the clear communication, satisfaction guarantee, and excellent quality of work done on my car! It looks as it did before it was hit!

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Returned Clean

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Repair Quality

My car repairs were done up to my expectations. I am a returning customer just for that reason. I would definitely recommend the shop to others.

Customer Service

I was given a rough finish date and if there were gonna be and hiccups the shop would contact me. Otherwise they would contact be as soon as the work was completed.

Returned Clean

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Returned Clean

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I will definitely recommend

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Customer Service

Staff were friendly and professional