Fix Auto Alameda

4.9 (4,216reviews)
98%
2420 Clement Ave,  Alameda,  CA  94501
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Shop AssistantSparkles

In operation 40 years.

Fix Auto Alameda is your one stop shop for all your auto needs. We specialize in insurance repairs. Being certified with over 10 insurance companies, and having over 30 years’ experience with every imaginable insurance company, you can rest at ease knowing that Fix Auto Alameda will handle your claim from start to finish. Our facility is equipped to handle the smallest of jobs and the largest. We have 5 frame machines, 2 laser measurement systems, computerized wheel alignment rack, and 2 downdraft spray booths. We also offer Tire and Wheel services, Air conditioning Service, Glass repair and replacement, Electronics and Upholstery as well. Rest assured, all our work has a lifetime warranty for as long as you own your vehicle. Established in 1986. Our family has been in the auto body repair industry since the 1970's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (4,216)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for professionalism, friendliness, and clear communication throughout the repair process. Timely text and app-based updates are frequently highlighted as a standout feature. Many customers appreciate the complimentary interior and exterior detailing. A few customers noted improvement areas directly from their comments, including delays in parts availability affecting completion dates, occasional gaps in proactive communication, and isolated instances of post-repair issues requiring follow-up visits.
AI-Generated from reviews written in the last 12 months
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"... The service was excellent from start to finish, and the quality of the work is outstanding—my vehicle looks brand new. I truly appreciate their consistency and attention ..." Read more
"... for my vehicle repair thru my insurance company. They do fantastic repair and my car is ready much cleaner also than when I bring in. They are the best repair shop ..." Read more
"... My auto was estimated immediately upon my arrival. The vehicle was repaired to the penny of what the estimate said. The vehicle was ready on time as promised. Customer ..." Read more
"... things inexpensive to avoid having the car totaled. The paint and body panel alignment is fantastic and the polish job on the headlight assembly that wasn't replaced is ..." Read more
"... Great communication throughout the whole process and the quality of their work is outstanding. I will not use another body shop ever again highly recommended" Read more
"... updates throughout the repair process, including access to an app that allowed me to track progress in real time. The technology was modern, easy to use, and greatly ..." Read more
"I had to call mostly…toward end they did finally communicate"
"... of 10, best experience ever the staff is amazing. The communication is great from keeping me updated from start to finish LOVED IT. Keep up the good work, I will definitely ..." Read more
"... get a text right before to show a delay. However a call with the more info about the delay would have been helpful for my planning." Read more
"... with the Fix Auto Team was easy and straightforward. Timely status updates were provided and my car looks amazing!" Read more

Likely to Recommend

A well-deserved 10 out of 10! I am extremely happy with the repairs to my Honda Odyssey and truly appreciate the care that went into fixing my minivan. Every person I interacted with was so pleasant and helpful, which made a stressful situation much easier to navigate. They even handled returning my rental vehicle to Enterprise—all I had to do was drop it off at Fix Auto when I picked up my minivan. That extra convenience was such a thoughtful touch! Getting my vehicle back with such wonderful results was a huge relief. Thank you to the entire team for your kindness, excellent work, and outstanding service. I would gladly recommend Fix Auto to friends and family!

Repair Quality

A well-deserved 10 out of 10! I am extremely happy with the repairs to my Honda Odyssey and truly appreciate the care that went into fixing my minivan. Every person I interacted with was so pleasant and helpful, which made a stressful situation much easier to navigate. They even handled returning my rental vehicle to Enterprise—all I had to do was drop it off at Fix Auto when I picked up my minivan. That extra convenience was such a thoughtful touch! Getting my vehicle back with such wonderful results was a huge relief. Thank you to the entire team for your kindness, excellent work, and outstanding service. I would gladly recommend Fix Auto to friends and family!

Customer Service

A well-deserved 10 out of 10! I am extremely happy with the repairs to my Honda Odyssey and truly appreciate the care that went into fixing my minivan. Every person I interacted with was so pleasant and helpful, which made a stressful situation much easier to navigate. They even handled returning my rental vehicle to Enterprise—all I had to do was drop it off at Fix Auto when I picked up my minivan. That extra convenience was such a thoughtful touch! Getting my vehicle back with such wonderful results was a huge relief. Thank you to the entire team for your kindness, excellent work, and outstanding service. I would gladly recommend Fix Auto to friends and family!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I came in for a bumper replacement and they went above and beyond, even detailing my Jeep. Jose and Dillon were so warm and professional, and the front desk lady made me feel welcome from the moment I walked in. The work looks great. Highly recommend Fix Auto Alameda.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you all for the frequent updates and transparency! The car looks good as new - great work.

My Experience

It was a pleasant experience working with Jose Ortega. He explained everything clearly to us and delivered as promised. The work done on our RAV4 was excellent!

Likely to Recommend

Happy having my car fix at fix auto great place

Repair Quality

Ricardo has done a great job getting my car fix ,he has answer all my questions and concerns. Thank you for a amazing job

Customer Service

Ricardo was super awesome he answered all my questions and concerns I am very happy with quality job . Thank you fix auto and a great team

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fix auto Alameda did a fabulous job on my Subaru outback. The work was quickly, inexpensively and expertly done and you left the car in the sparkling clean condition. I am very satisfied and will definitely return for more work if I need it in the future. Thank you.

Likely to Recommend

Repair Quality

I’m very satisfied with the work, the service and the extra care to clean the car so nicely before I picked it up. Very well done thank you

Customer Service

Everybody at the business was very courteous and professional. Giovanni Plenos was my service advisor, and he was great in every respect. He helped me select the least expensive option that still completely took care of the problem.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The repairs exceeded our expectations, particularly since we were trying to keep things inexpensive to avoid having the car totaled. The paint and body panel alignment is fantastic and the polish job on the headlight assembly that wasn't replaced is so good. The thorough interior and exterior detail job is so greatly appreciated and just above and beyond. The Charger was definitely in need of some TLC when it arrived and you took amazing care of her. Thank you so much!

Likely to Recommend

We already have recommended Fix Auto to friends.

Repair Quality

Fix Auto did an amazing job on our vehicle! We had asked them if we could do the bare minimum repairs in order to keep the vehicle from being totalled and they went above and beyond to bring the car back to fantastic shape. They also detailed the car inside and out. Highly recommend them!

Customer Service

Everyone at Fix Auto was really nice and communicated the process to us clearly. It made a stressful situation a lot easier. Excellent customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fix did a great job on my car. Communication was smooth and it was ready on time.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

It’s very easy to recommend a place that did such a good job and was so timely. Definitely would recommend it to a friend that needs that kind of help on their car.

Repair Quality

It was wonderful to work with them. They took really good care of the car. It looks better than before . And they got it done when they said it would get done. We’re very very satisfied.

Customer Service

The customer service was also excellent. We were very happy that they gave us a rough estimate and then a real estimate and everything was done in a very punctual way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was impressed with the presentation of the completed repair. The car literally looks like it came off the showroom floor. They took meticulous care in the parts selection, as well as in putting it back together and the painting. I could not tell where the damage was. This is the second repair that they had done. They do really good work!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Came out great. Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes I will

Repair Quality

Good job

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Smooth transaction from start to finish. Very good work on the repairs needed. Thank you!

My Experience

Dylan made everything easy to understand and made my car look brand new

Likely to Recommend

Got recommended and now will be a person who recommends this place

Repair Quality

Dylan made everything easy to understand and genuinely did wonders on my car getting fixed. I was recommended here and for good reason. You guys did amazing

Customer Service

Dylan was easy to understand and talk to

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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