Automotive Collision Repair

5.0 (504reviews)
100%
365 26th Street,  Oakland,  CA  94612

In operation 21 years.

Automotive Collision Repair is committed to performing the highest quality repairs and services. We believe in unsurpassed customer service, quality work, reasonable rates and absolute customer satisfaction. Since our shop opened, we’ve taken great pride in our work, and it has shown in the results. We know there’s no shortage of auto mechanics for you to choose from, and we’d like to thank you in advance for choosing us. Vehicles today require a commitment to continued education, automotive manufactures continue to increase the complexity of the cars we drive, and at Automotive Collision Repair we understand this. We maintain high standards of training and workmanship so that every customer has a wonderful experience, and a repair they can count on. Importantly, our prices are highly competitive! Trust the auto body and collision repair shop that Oakland auto dealerships trust. Trust Automotive Collision Repair!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Infiniti
Scion
Subaru
Toyota
Volkswagen

Reviews (504)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting the exceptional attention to detail and high-quality repairs that leave vehicles looking brand new. The team receives high marks for proactive and transparent communication, keeping customers informed throughout the repair process. Timeliness is another strong point, with several customers noting their vehicles were completed ahead of schedule. Customers also appreciate the welcoming and professional atmosphere. A few customers noted occasional delays, though they acknowledged these were handled well with proper communication and compensation, turning potential negatives into positive experiences.
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"... and heard. All my car needs are met. Auto collision goes above and beyond to make sure their clients are comfortable and safe. Thank you" Read more
"Best customer service I have ever received"
"... experience of automotive collision repair was amazing everybody there was very welcoming and friendly from the guys in the office to the guys working on my car if anyone is contemplating ..." Read more
"... kludgy. Otherwise, you'd have a 10. The shop was great. Easy to work with, good service, great results." Read more
"It was actually a day earlier than I expected. Impressive!!"
"Executed a perfect timeline with communication every step of the way"
"It was a day early"
"it was ready about a day before and the regular email. Communication was very helpful."
"They provided great service and timely updates. Even though my car was delayed, I was compensated for it so that made it better. Delays happen, but its all ..." Read more
"Executed a perfect timeline with communication every step of the way"
"it was ready about a day before and the regular email. Communication was very helpful."
"Very customer centric operation, really appreciate how well they communicated with us."
"They provided great service and timely updates. Even though my car was delayed, I was compensated for it so that made it better. ..." Read more

Likely to Recommend

Repair Quality

I had an excellent experience with Automotive Collision Repair. I brought in my 2020 Audi RS3 after it was hit, and the entire process from beginning to end was smooth and professional. Adam did an amazing job throughout the entire process. He was helpful, professional, answered all of my questions, and made sure everything was taken care of properly. I really appreciated the communication and attention to detail. The repairs came out amazing. The paint match and finish look great, everything lines up properly, and the car looks like nothing ever happened. They also thoroughly inspected the vehicle, found additional damage, and handled the supplemental repairs directly with GEICO, which made everything much easier for me. I’m very particular about who works on my RS3, and I’m extremely happy with how everything turned out. Huge thank you to Adam and the entire team at Automotive Collision Repair for taking care of my car. Definitely a 10/10 experience. I wouldn’t hesitate to bring my car back here and highly recommend them!

Customer Service

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Repair Quality

My car looks great, and the result was exactly how I hoped it would be.

Customer Service

Adam was a pleasure to work with, he kept me informed and did not overpromise.

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Repair Quality

As on my other visits, Adam and his team are easy to work with and always do a great job! Wouldn’t go anywhere else. Thank you you, Adam

Customer Service

See above

Returned Clean

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I am very satisfied with the quality of their work and their communication with us

Repair Quality

Very customer centric operation, really appreciate how well they communicated with us.

Customer Service

Very responsive, took care of a few additional items without us even asking

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Repair Quality

Amazing!!! I wouldn't take my car anywhere else. I always feel welcomed and heard. All my car needs are met. Auto collision goes above and beyond to make sure their clients are comfortable and safe. Thank you

Customer Service

Returned Clean

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Repair Quality

Did great work

Customer Service

Excellent

Returned Clean

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Returned Clean

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Repair Quality

Adam was Very professional, the facility looked immaculate and the car was restored to look like new. Very satisfied

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Repair Quality

Communication was great. Customer care was excellent. I really appreciate it Josh and James helping make the repair process as smooth and headache free as possible. The car looks brand new and everything was calibrated correctly once I received the car back.

Customer Service

Returned Clean

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They did a great job on my car

Repair Quality

They provided great service and timely updates. Even though my car was delayed, I was compensated for it so that made it better. Delays happen, but it’s all about how you made up for it, which made the entire experience great.

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Anyone that I know that needs car repairs will be getting a referral to ACR

Repair Quality

I am so happy I took my vehicle to ACR. The amazing attention I received,, the details and promptness in fixing my car was beyond what I ha ever experienced. Definitely blew me away.

Customer Service

Honestly if I could give this shop a 100, I would. Adam and Joe were amazing from the moment I called to keeping me updated, to the finish product including a detailed car.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

from the initial phone call to the day I picked up my car about 11 days. Everything was professional great service great communication.

Customer Service

Great, same comments as the first question