Caliber - Berkeley

4.9 (4,506reviews)
97%
2935 Claremont Ave,  Berkeley,  CA  94705
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (4,506)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted how staff went above and beyond to keep them informed throughout the repair process, with several noting their vehicles were completed ahead of schedule. The quality of bodywork received high marks, with customers frequently describing their cars as looking brand new. Coordination with insurance and rental car services was also appreciated. A few customers noted areas for improvement, including more proactive updates without needing to follow up, ensuring all repairs are thoroughly checked before vehicle return, and addressing occasional delays. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... pleased with their work. Im a repeat customer. The excellent workmanship & ease of working with them is the reason for my continued support. Looks brand ..." Read more
"... looks fantastic!!! Better than when I brought it in. Repairs are impeccable. All staff were professional and conscientious. And my car was ready before the ..." Read more
"... well over $20,000 was done in three days for $5000.. The service was impeccable. Everyone was so friendly and they kept me updated daily about my Cars progress. ..." Read more
"The staff was super friendly and professional, the workmanship is exceptional my car looks brand new, and the work was done two days ahead of schedule. ..." Read more
"... fixed it. I drove on the highway two days ago and the bumper flew off of my car on the highway and the metal part above the bumper is also falling off and damaged. ..." Read more
"Great service and support. Car was finished faster and less expensive than anticipated. We'll definitely use you again!"
"... were super nice and friendly. Plus, as I mentioned, the work was done two days ahead of schedule, so that was a surprise and a bonus." Read more
"... and helpful staff, communicative, did a good job, finished ahead of schedule, accommodating, returned the vehicle as if it had been detailed - very clean" Read more
"Estimates explained. Car finished on time"
"... getting our repair completed properly and quickly! They communicated with us every step of the way and we are delighted with the results." Read more
"... communization,and execution are gold star standard. She communicated with us extremely well on estimates, progress, and addressed our questions timely. We rate her ..." Read more
"I would love to see more proactive communication on when work would be completed. There was a slight lack of follow up but overall ..." Read more
"Each person friendly, explained details of auto repair, role of insurance, kept me informed of status, returned car looking new."
"... my repair were excellent, However, there were some unexpected delays and I wasn't informed until after I contacted them. I am still waiting for the black ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was well done in a much shorter time than promised. I really appreciated the text updates on the progress being made. Everyone was very helpful.

My Experience

My Experience

Andrea was phenomenal in her customer service, efforts to secure a part no supplier had, and in all of her communication.

My Experience

Likely to Recommend

Repair Quality

Car looks great. Thank you

Customer Service

Fine

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the quick and informative communication with Andrea, the tow truck driver and finally the mechanic.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did an amazing job fixing the damage done to my car. If you need help fixing your car, they are the right people!

Likely to Recommend

Repair Quality

Amazing repair of my car it looks brand new. The best service out!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already told them about you

Repair Quality

Excellent work always!!

Customer Service

Friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend!

Repair Quality

Excellent staff, good popcorn, and above average service!

Customer Service

Above and beyond! Friendly and efficient!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All aspects worked out well. Good communication and timely performance by Caliber.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was excellent, staff was very helpful. Highly recommend.

My Experience

Thank you so much for helping me navigate through the repairs process and communicating with the third party insurance. Additionally, it was stressful and I was nervous to come in the store since I’ve had negative experiences being in a car shop in the past. However, your respectful and polite staff made me feel more confident in leaving my car into your care. Thank you for fixing and repairing my car, it looks great!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly and helpful staff

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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