Caliber - Walnut Creek - Pine St

4.8 (2,337reviews)

96%

(925) 935-4041

1414 Pine St, Walnut Creek, CA 94596

96%

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1414 Pine St
Walnut Creek, CA 94596

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About Caliber - Walnut Creek - Pine St

See Photos

1414 Pine St
Walnut Creek, CA 94596

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,337)

Sort By:
Newest
Rating

1,910 Customers Rated

5 Stars

70.1% Complete

(1638)
4 Stars

7.7% Complete

(181)
3 Stars

1.8% Complete

(41)
2 Stars

0.8% Complete

(19)
1 Star

0.3% Complete

(7)
< 1 Star

1% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with daily text and phone updates keeping them well-informed at every step. The quality of repairs receives outstanding feedback, with vehicles looking brand new and paint matching perfectly. Many customers highlight the professional, friendly, and helpful staff who go above and beyond expectations. Timeliness is a major strength, with numerous repairs completed ahead of schedule. The complimentary car wash and cleaning services are frequently appreciated. However, some customers experienced issues with part delays, fitment problems, and occasional quality control concerns that required return visits. A few mentioned communication could be more streamlined to avoid confusion from multiple contact points.

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Timeliness
Communication

"My vehicle was ready earlier than expected. Very much appreciated."

"Got it like 4-5 days early."

"Repairs were completed a day earlier than promised."

"Wonderful experience. They repaired my car much faster than the expected time frame. My car look fantastic and I will recommend caliber ..." Read more

"Car looks great. The process was easy, and they got my car back to me ahead of schedule. Caliber was easy to work with from beginning to ..." Read more

"Communication was excellent-best Ive ever experienced with an automobile repair company."

"I received daily text updates."

"Excellent. Everyone was very friendly and professional. They made the process super easy for me and kept in contact throughout. They dealt with my insurance company ..." Read more

"... directly from the location I ultimately scheduled with. Communication came through a mix of emails, texts, and calls from different people, which became a bit confusing ..." Read more

"... entire team there from start to finish was five star, the communication, the kindness, the efficiency. The customer service was all excellent." Read more

Timeliness
Communication

Timeliness
Communication

"My vehicle was ready earlier than expected. Very much appreciated."

"Got it like 4-5 days early."

"Repairs were completed a day earlier than promised."

"Wonderful experience. They repaired my car much faster than the expected time frame. My car look fantastic and I will recommend caliber ..." Read more

"Car looks great. The process was easy, and they got my car back to me ahead of schedule. Caliber was easy to work with from beginning to ..." Read more

"Communication was excellent-best Ive ever experienced with an automobile repair company."

"I received daily text updates."

"Excellent. Everyone was very friendly and professional. They made the process super easy for me and kept in contact throughout. They dealt with my insurance company ..." Read more

"... directly from the location I ultimately scheduled with. Communication came through a mix of emails, texts, and calls from different people, which became a bit confusing ..." Read more

"... entire team there from start to finish was five star, the communication, the kindness, the efficiency. The customer service was all excellent." Read more

Celia (Mercedes-Benz owner) reviewed 7/31/26

The staffs were quite polite helpful and friendly!

Nicholas (Ford owner) reviewed 7/30/26

Exceptional service from office staff. Also the quality of the technicians are the best. My mustang looks perfect. The overall professionalism and care was really top notch.

Darrin (Toyota owner) reviewed 7/29/26

Thanks for making this easy. Great communication.

Mike (Dodge owner) reviewed 7/28/26

The work completed in timely fashion, seems nice, very nice front staff, little or no change from original estimate, have used them twice.

Diane (BMW owner) reviewed 7/27/26

Great service and my car looks fabulous!

Phillip (Lexus owner) reviewed 7/27/26

The staff was very polite and answered all my questions. Text messages telling me the status were appreciated.

Excellent work. Just like new.

Did an excellent job and did it on time. Communicated every step of the way.

Christopher (Cadillac owner) reviewed 7/27/26

Friendly service with great communication. I had a lot of question, and they always answered with a smile.

I didn't get to interact with them as much but they seemed nice.

Gayle (Mercedes-Benz owner) reviewed 7/27/26

I have used this Caliber site several times over the years. They have always been honest and produce excellent work, while trying to use methodologies that save costs.

Great service

David (BMW owner) reviewed 7/23/26

Steven (Audi owner) reviewed 7/22/26

Amanda was awesome - kept me appraised and always responded quickly to questions. The work looks great!

Great service, great communication and great results

Great service, great communication and great result

Larry (Toyota owner) reviewed 7/20/26

Communication and transparency were solid! I was totally satisfied with the work done to my car. I would definitely go back if I needed body work done to my car again. Thank you so much!

Nicole (Lexus owner) reviewed 7/20/26

this is my second experience with this shop and both were great.

great service, very good communication, and fast turn over.

Nicole (Mazda owner) reviewed 7/20/26

Vera (Lexus owner) reviewed 7/16/26

Marsha (Subaru owner) reviewed 7/10/26

Michael (Subaru owner) reviewed 7/9/26

Stephen (Honda owner) reviewed 7/6/26

Everything is accomplished and done very well!

Ljubica (Toyota owner) reviewed 7/6/26

Tony (Honda owner) reviewed 7/6/26

The CC team was professional, courteous and efficient throughout the entire repair process. Progress communication was timely and all repairs were completed on time! Thank you Amanda and team!!

Sanir (Lexus owner) reviewed 7/3/26

The overall servicing was top notch.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Walnut Creek - Pine St

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Walnut Creek - Pine St

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,337)

1,910 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?