Fix Auto Castro Valley

4.9 (1,422reviews)
98%
3142 Castro Valley Blvd.,  Castro Valley,  CA  94546
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Shop AssistantSparkles

In operation 20 years.

Fix Auto Castro Valley is your one stop shop for all your auto needs. We specialize in insurance repairs. Being certified with over 10 insurance companies, and having over 30 years’ experience with every imaginable insurance company, you can rest at ease knowing that Fix Auto Castro Valley will handle your claim from start to finish. Our facility is equipped to handle the smallest of jobs and the largest. We have 5 frame machines, 2 laser measurement systems, computerized wheel alignment rack, and 2 downdraft spray booths. We also offer Tire and Wheel services, Air conditioning Service, Glass repair and replacement, Electronics and Upholstery as well. Last but not least we take pride in offering our customizing and restoration services to both the classic and elite cars we have all grown to love. Rest assured, all our work has a lifetime warranty for as long as you own your vehicle. Established in 1986. Our family has been in the auto body repair industry since the 1970's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,422)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Castro Valley for outstanding service quality, clear communication, and timely repairs. Many highlight the professionalism and friendliness of the staff, with repeated mentions of going above and beyond to ensure satisfaction. Customers appreciate being kept informed throughout the repair process via texts and calls. Repairs are frequently completed on time or ahead of schedule, and vehicles are often returned cleaner than when dropped off. Several customers note they are repeat visitors and actively recommend the shop to family and friends. A few customers pointed out areas for improvement, including delays in repair completion, inconsistent automatic text updates, and instances where they had to proactively follow up for status updates - all noted directly from customer comments.
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"Everything is perfect. Excellent customer service. Work done in timely manner. 1010"
"very pleased with how everyone treated me and helped me out"
"They did a fantastic job fixing my car. It looks better than new. A+++ I would recommend them to anyone. Excellent ..." Read more
"100 percent excellent customer service. Very friendly and personable."
"I was told it was a week-long repair, and it only took about 5 days. Very happy it was able to be repaired in a timely manner and correctly"
"We were called when the part came in and the car was finished earlier than promised."
"Had to extend my rental numerous of times"
"The company completed the repair before their estimated due date. They answered all my questions. The work looks fantastic"
"I appreciated that my vehicle was ready much earlier than expected."
"I received multiple texts and phone calls about the updates of my vehicle."
"Communication. Clarity. Exceeded expectations. Totally satisfying."
"Appreciated every text message with updates. Excellent engagement with customer."
"I had to reach out to follow up on completion. The automatic texts were not updated."
"... and communication that Fix Auto Castro Valley do! They are highly communicative and do great work!!!" Read more

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Customer Service

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Thanks to Juan Gonzalez for the great recommendation advice. Job well done !πŸ‘πŸ‘πŸ‘

Repair Quality

Thanks to Juan Gonzalez for his excellent support on recommendations for repair. Job well done!

Customer Service

Thanks to Juan Gonzalez for his excellent support on recommendations for repair. Job well done!

Returned Clean

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Good

Repair Quality

Good service

Customer Service

Goid

Returned Clean

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My Experience

My first time came to Fix Auto Castro Valley , i am so happy to get my car done there . They did very nice job πŸ‘πŸ‘πŸ‘. Good customer service and very nice and friendly !

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Repair Quality

Well done

Customer Service

Very professonial

Returned Clean

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Already recommended and their work is being done

Repair Quality

Continence, always keeping me updated and most of all so much kindness!!

Customer Service

Returned Clean

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The service was fast and excellent results I highly recommend this shop

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Returned Clean

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Returned Clean

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great customer service

Customer Service

Returned Clean

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Repair Quality

Amazing work

Customer Service

Returned Clean

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Repair Quality

The place and the staff were great. I had pushed off trying to get the repairs done for months. Walking in I knew that I made the right choice, I was extremely satisfied and will use this shop for any needs that I have in the future.

Customer Service

Returned Clean

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I would recommend it for sure

Repair Quality

Super professional and friendly service!! I was very pleased with the way they helped me

Customer Service

I was very pleased with the service

Returned Clean

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Repair Quality

Good job

Customer Service

Returned Clean

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Repair Quality

Excellent service!

Customer Service

Excellent service!

Returned Clean

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I recommend often. I am sooo happy with the work done quickly perfectly and efficiently!!!

Repair Quality

Love my Lexus Bumper!!!! Beautiful !!!! Thank you!

Customer Service

People are kind and professional !!!

Returned Clean

My Experience

Thank you for everything. You guys are always so helpful. I loved the way you fix my car, it was brand new! You communicated every step of the way. This was so helpful.

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I have nothing but positive feedback from this shop. I will recommend this shop

Repair Quality

Overall, very pleased with everyone that i spoke to and that helped handled and fixed my car.

Customer Service

very pleased with how everyone treated me and helped me out

My Experience

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Customer Service

Returned Clean