Fix Auto San Francisco - Potrero Avenue
450 Potrero Ave,
San Francisco,
CA
94110
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 30 years.
We are a family owned and run collision repair facility established in 1996. We take pride and joy in the service we provide to our customers, friends and family.
Services
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- Spanish
- Chinese
Hours
| Sun | Closed |
| Mon | 8:30 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:30 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 9:00 am - 11:00 am |
| Sat | 9:00 am - 11:00 am |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many highlighting flawless repairs, outstanding attention to detail, and vehicles returned looking brand new. The team is frequently commended for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates, clear explanations, and seamless coordination with insurance companies. Timeliness is another highlight, as many repairs were completed ahead of schedule. A few customers noted delays due to parts or unforeseen complications, and one mentioned a lag in receiving an estimate, reflecting areas customers feel could be refined. Overall, the shop earns strong loyalty, with many customers expressing they would return and recommend the shop to others.
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Service Quality
"... to finish. The team was friendly and professional, the repair was flawless, and my car looks like new. Highly recommend."
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"... been a customer here for years. I have always had superior service delivered by friendly, knowledgeable, and helpful technicians at reasonable prices."
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"I would rate my overall satisfaction as a 10. The quality of the repair exceeded my expectations, the work was done professionally, and my car looks and runs ..."
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"Excellent in all aspects. The best shop I have ever worked with!"
"You guys go above and beyond.I love you guys, you fixed things that weren't technically part of the claim and also fixed my door clicker saving me another ..."
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"... Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!"
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"Yes. The facility kept me informed, and the vehicle was ready on time."
"Finished earlier than expected! So surprised!"
"... was repaired with excellent quality and care, and everything was completed in a timely manner. I truly appreciated the clear updates and the customer ..."
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"Early."
"Outstanding service and communication and a very nice result. Car looks great."
"Excellent communication and thorough explanations."
"A straightforward and clear communication, appraisal and quality"
"They did an amazing job! Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!"
"... callout is that the shop agreed to order parts but then there must have been a miscommunication because a week later I got a call asking to confirm the estimate, indicating ..."
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Alex
(Tesla owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work!
Customer Service - 5.0/5.0
Returned Clean
Sarai
(Tesla owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0 -
Sure.
Repair Quality - 5.0/5.0 -
The repair is quick and attentive
Customer Service - 5.0/5.0 -
Quick and always updated real time
Returned Clean
Jeffrey
(Tesla owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ellen
(Mercedes-Benz owner)
reviewed 7/24/26
My Experience - 5.0/5.0 -
This is the only place we would take our cars for repair !!!!
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Thomas
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sofia
(Audi owner)
reviewed 7/22/26
My Experience - 5.0/5.0 -
Amazing work! I am so happy with how everything turned out and very grateful for how nice and accommodating everyone was :) thanks guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Tesla owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Uin was great as always. He fixed my first Tesla, and did a great job with the 2nd. Will be coming back here forever!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Uin is awesome!
Customer Service - 5.0/5.0
Returned Clean
Patty-Kong-And-Ph
(Hyundai owner)
reviewed 7/20/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Ok. The original estimate was due to be sent to Travelers within 24hrs but took nearly 2 weeks and a reminder. 3% extra charge on credit card payments is unusual for that industry. Otherwise, fine.
Paul
(Toyota owner)
reviewed 7/17/26
My Experience - 5.0/5.0 -
Quick and excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work done quickly!
David
(Honda owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Repair was gone quickly at a very reasonable price. I’ve always had excellent experiences at Fix Auto
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto on Potrero always does great work with excellent communication
Customer Service - 5.0/5.0
Returned Clean
Nicole
(Lexus owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lei
(Tesla owner)
reviewed 7/10/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Frank
(Tesla owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alan
(Toyota owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Antonina
(Lexus owner)
reviewed 7/3/26
My Experience - 5.0/5.0 -
They did an amazing job! Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!
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Daniel
(Mercedes-Benz owner)
reviewed 7/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Vincent
(Toyota owner)
reviewed 6/29/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Maria
(Tesla owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dejuan
(Toyota owner)
reviewed 6/25/26