Fix Auto San Francisco - Potrero Avenue

4.9 (1,125reviews)

99%

(415) 861-1288

450 Potrero Ave, San Francisco, CA 94110

99%

See Photos

450 Potrero Ave
San Francisco, CA 94110

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About Fix Auto San Francisco - Potrero Avenue

See Photos

450 Potrero Ave
San Francisco, CA 94110

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 30 years.

We are a family owned and run collision repair facility established in 1996. We take pride and joy in the service we provide to our customers, friends and family.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish
Chinese

Hours

Sun	Closed
Mon	8:30 am - 4:00 pm
Tue	8:00 am - 4:00 pm
Wed	8:30 am - 4:00 pm
Thu	8:00 am - 4:00 pm
Fri	9:00 am - 11:00 am
Sat	9:00 am - 11:00 am

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Tesla

Call

Website

Reviews (1,125)

Sort By:
Newest
Rating

1,045 Customers Rated

5 Stars

81.2% Complete

(914)
4 Stars

8.1% Complete

(91)
3 Stars

2% Complete

(22)
2 Stars

0.5% Complete

(6)
1 Star

0.2% Complete

(2)
< 1 Star

0.9% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with many highlighting flawless repairs, outstanding attention to detail, and vehicles returned looking brand new. The team is frequently commended for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates, clear explanations, and seamless coordination with insurance companies. Timeliness is another highlight, as many repairs were completed ahead of schedule. A few customers noted delays due to parts or unforeseen complications, and one mentioned a lag in receiving an estimate, reflecting areas customers feel could be refined. Overall, the shop earns strong loyalty, with many customers expressing they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... to finish. The team was friendly and professional, the repair was flawless, and my car looks like new. Highly recommend." Read more

"... been a customer here for years. I have always had superior service delivered by friendly, knowledgeable, and helpful technicians at reasonable prices." Read more

"I would rate my overall satisfaction as a 10. The quality of the repair exceeded my expectations, the work was done professionally, and my car looks and runs ..." Read more

"Excellent in all aspects. The best shop I have ever worked with!"

"You guys go above and beyond.I love you guys, you fixed things that weren't technically part of the claim and also fixed my door clicker saving me another ..." Read more

"... Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!" Read more

"Yes. The facility kept me informed, and the vehicle was ready on time."

"Finished earlier than expected! So surprised!"

"... was repaired with excellent quality and care, and everything was completed in a timely manner. I truly appreciated the clear updates and the customer ..." Read more

"Early."

"Outstanding service and communication and a very nice result. Car looks great."

"Excellent communication and thorough explanations."

"A straightforward and clear communication, appraisal and quality"

"They did an amazing job! Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!"

"... callout is that the shop agreed to order parts but then there must have been a miscommunication because a week later I got a call asking to confirm the estimate, indicating ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... to finish. The team was friendly and professional, the repair was flawless, and my car looks like new. Highly recommend." Read more

"... been a customer here for years. I have always had superior service delivered by friendly, knowledgeable, and helpful technicians at reasonable prices." Read more

"I would rate my overall satisfaction as a 10. The quality of the repair exceeded my expectations, the work was done professionally, and my car looks and runs ..." Read more

"Excellent in all aspects. The best shop I have ever worked with!"

"You guys go above and beyond.I love you guys, you fixed things that weren't technically part of the claim and also fixed my door clicker saving me another ..." Read more

"... Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!" Read more

"Yes. The facility kept me informed, and the vehicle was ready on time."

"Finished earlier than expected! So surprised!"

"... was repaired with excellent quality and care, and everything was completed in a timely manner. I truly appreciated the clear updates and the customer ..." Read more

"Early."

"Outstanding service and communication and a very nice result. Car looks great."

"Excellent communication and thorough explanations."

"A straightforward and clear communication, appraisal and quality"

"They did an amazing job! Communication was above and beyond! Very friendly! They finished early right before the holiday weekend!"

"... callout is that the shop agreed to order parts but then there must have been a miscommunication because a week later I got a call asking to confirm the estimate, indicating ..." Read more

Melanie (Toyota owner) reviewed 8/24/26

100 percent

Excellent

Veronica (Tesla owner) reviewed 8/24/26

Faylene (Lexus owner) reviewed 8/21/26

They had the car ready in just a couple days. We even got a Lyft/uber ride back home and to pick it up. Nice!!

Supaporn (Tesla owner) reviewed 8/20/26

Awesome, fast and flawless

Orson (Tesla owner) reviewed 8/18/26

You guys are very scrupulous, helpful, and professional. I am very satisfied and pleased about your good service. 👍👍👍

Myly (Ford owner) reviewed 8/17/26

Keith (Subaru owner) reviewed 8/17/26

Excellent service as always

Great work.

Friendly helpful people

Andrew (Nissan owner) reviewed 8/17/26

Would absolutely recommend.

Excellent experience from start to finish.

Very good service, follow through and communication.

Jorge (Toyota owner) reviewed 8/14/26

Great job 👏

James (Toyota owner) reviewed 8/13/26

Ermelinda (Toyota owner) reviewed 8/10/26

💯 satisfied

Erin-And-Hyung-Do (Tesla owner) reviewed 8/10/26

Carla (Subaru owner) reviewed 8/9/26

Have already told multiple people in Madelon looking for shop recommendations not to use despite close location

Body work was fine. Negative battery terminal was not tightened at all. Had to jump the car multiple times and bought Botha 1200 amp and then 1500 amp before I realized the alternator wasn’t charging the battery at all because the terminal was so extremely loose I could lift it straight off with no resistance.wheels had to do two jumps, airport had to do one, then I had to do multiple Doordashing jumpers from Lowe’s to make appointments in time. tape was also left all over car- inside gas flap bottom of car. Lack of attention to details: missed multiple appointments and inconveniences multiple people due to failure to reconnect battery terminals properly. Have pics and receipts. Vehicle had never had a single hard start before

Catherine (Mazda owner) reviewed 8/4/26

King (Mercedes-Benz owner) reviewed 8/3/26

Professional and responsible

Hilda (Toyota owner) reviewed 7/31/26

Great customer service!

Alex (Tesla owner) reviewed 7/31/26

They do great work!

Sarai (Tesla owner) reviewed 7/27/26

Sure.

The repair is quick and attentive

Quick and always updated real time

Jeffrey (Tesla owner) reviewed 7/27/26

Ellen (Mercedes-Benz owner) reviewed 7/24/26

This is the only place we would take our cars for repair !!!!

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Fix Auto San Francisco - Potrero Avenue

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto San Francisco - Potrero Avenue

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,125)

1,045 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 1.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0