Fix Auto Folsom - Lofrano
1465 Folsom St,
San Francisco,
CA
94103
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 8 years.
Fix Auto Folson Street is an expert in car body repair and collision repair for all types of vehicles. Our body shop in San Francisco guarantees your cars body repair for life. Being part of Fix Auto's international network of body shops, we have established a reputation respected by many insurers. If you are from San Francisco or elsewhere, call or visit our collision center in San Francisco for a free estimate on any accident repair or auto body repair.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- MasterCard
- Visa
- Check
- Debit Card
Languages
- Spanish
- Chinese
- Vietnamese
- Russian
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, often exceeding expectations, with many noting their vehicles were returned in pristine, like-new condition. The level of customer service was frequently highlighted as exceptional, with staff described as courteous, professional, knowledgeable, and genuinely caring. Communication throughout the repair process was a standout strength, with customers appreciating regular updates and transparency about timelines and any delays. Timeliness was another key positive, with several customers noting their vehicles were ready on or even before the promised date. A pleasant surprise for many was receiving their car cleaned inside and out. A few customers noted areas for improvement, including more thorough intake assessments to identify pre-existing damage, occasional parts delays, and isolated concerns about repair quality, all shared directly from customer experiences.
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Service Quality
"This shop has phenomenal service and is so knowledgeable. They consistently go above and beyond to resolve my car troubles."
"The service was beyond our expectations. They were very informative and kept us updated on the progress. ..."
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"... the repairs they completed on my car. The work was done quickly, efficiently, and with great quality. I truly appreciate the excellent service and professionalism ..."
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"Excellent customer servicecommunication, efficiency, and quality of work"
"Your shop does work of the highest quality, on time and for a fair price. Your employees are great guys. I'm not looking forward ..."
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"It was ready the day before it was promised."
"Originally I was told my service would take half a day but my car was ready in an hour."
"Great service, car looks beautiful. Repair was done on time. Will be taking my vehicle there for any repairs in ..."
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"Excellent service and enormous friendly staff. Getting the car repaired in two days was fabulous."
"Great customer service from start to finish. Completed job on time and with my complete satisfaction."
"Quick, honest, communicative, and the repairs are perfect. 1010"
"great communication thru the process and any delays. Professional and prompt"
"Great communication and super easy to work with"
"... wait for some difficult parts to ship. They were very good about calling me to discuss the situation and it did not cause me any problems. The excellent ..."
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"Great work done on my car and excellent customer service"
Kar Yee
(Toyota owner)
reviewed 9/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Teresa
(Toyota owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
George
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Marie
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from start to end, the car being cleaned was the icing on the cake
Customer Service - 5.0/5.0
Returned Clean
Jeffery
(Ford owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0
Returned Clean
Richard
(BMW owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Angie
(Mercedes-Benz owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Teresa
(Acura owner)
reviewed 8/17/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Susie
(Mazda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rob
(Porsche owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and super easy to work with
Customer Service - 5.0/5.0
Returned Clean
Peggy
(Honda owner)
reviewed 8/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impeccable.
Customer Service - 5.0/5.0 -
Mark and Veronica very helpful and friendly, office spacious and clean.
Returned Clean
Roberto
(Honda owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix auto Folsom is knowledgeable honest and upfront with their work
Customer Service - 5.0/5.0 -
No matter how busy they are. They will take the time to sit and talk about the work. I never felt rushed or hurried. They took the time to listen and answer any questions
Returned Clean
Bruce
(Honda owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Waiting on 1 part
Customer Service - 5.0/5.0
Returned Clean
Mikayla
(BMW owner)
reviewed 8/13/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Lauren
(Hyundai owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Emily
(Toyota owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience, would absolutely come back.
Customer Service - 5.0/5.0 -
Everyone was so nice to me!
Returned Clean
Sheila
(Nissan owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0 -
Yes,..
Repair Quality - 5.0/5.0 -
Courtesy..efficient and a sense of honesty
Customer Service - 5.0/5.0
Returned Clean
Alice
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Joseph
(Mercedes-Benz owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do an amazing job. All my vehicles will go here from now on
Customer Service - 5.0/5.0
Returned Clean
Ryan
(Honda owner)
reviewed 7/28/26