Fix Auto 17th Street

4.9 (1,233reviews)
100%
3355 17th St.,  San Francisco,  CA  94110
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Shop AssistantSparkles

In operation 23 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/17th-street.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,233)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, friendly and professional staff, and excellent communication throughout the repair process. Many highlight the front desk team as knowledgeable, helpful, and going above and beyond to ensure a smooth experience. Repair quality receives strong commendations, with customers noting flawless paint jobs, clean finishes, and vehicles returned in better condition than dropped off. Timeliness is generally well-regarded, with several customers noting early or on-time completions. Repeat customers express high loyalty, with some visiting three or more times. Areas for improvement noted directly by customers include occasional delays in vehicle readiness, a missed interior repair request, and one instance where a repair issue required a return visit.
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"Excellent quality & service--one of best ever!"
"Friendly, professional and helpful staff!!"
"... original, I think the repair job looks very nice. The paint job is flawless. The color match looks very good so far." Read more
"Professional, courteous, helpful, and informative, are all things that happened at this shop. I was ..." Read more
"... matter who's working at the office when I need them, they always look out for me & do a spectacular job. Thank you so much." Read more
"Great communication!"
"They update me the status of my car"
"It wasn't really necessary bc I wasn't paying. If I were paying out of pocket, I maybe would've ..." Read more

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Returned Clean

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Definitely I would recommend this place!

Repair Quality

I have had auto repair work done here before and they are the best!

Customer Service

The people that work there are very good.

Returned Clean

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Great job. Thank you. It was not an easy repair job and they handled it well.

Repair Quality

While I can tell that the wheel well area has been fixed and that it's not original, I think the repair job looks very nice. The paint job is flawless. The color match looks very good so far.

Customer Service

Lucia is great. She is friendly, knowledgeable, and kept me informed on the status of the vehicle.

Returned Clean

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Repair Quality

To keep the car in uniform All bumber covers should have been replaced

Customer Service

Returned Clean

My Experience

Great service

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I would gladly recommend this shop to friends family whoever else might ask me for body work on their car.

Repair Quality

Professional, courteous, helpful, and informative, are all things that happened at this shop. I was really confused about what I should do. You made it easy for me by handling the insurance paperwork, coordinating the rental car, and just put me at ease. Thank you so much.

Customer Service

Returned Clean

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Repair Quality

I just picked up the car two days ago. I need to drive it for a week or so before I can rate the repair. That being said, the exterior looks very good!

Customer Service

Lucia was an excellent representative. She did a terrific job of moving things along and keeping me up to date.

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Returned Clean

My Experience

The last two times I’ve been in I’ve only worked with Lucia and she is fantastic. If it’s possible to make car repair a good experience she does it.

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Absolutely would recommend to anyone

Repair Quality

Great experience!

Customer Service

Really great experience!

Returned Clean

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Customer Service

Lucia was excellent

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Great overall service! Very helpful and informative.

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The best!

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Returned Clean

My Experience

First of all, Josh on Folsom was AWESOME. The shop on 17th Street repaired our car and I then picked it up from the Folsom location (17th was closed). Turns out that when the door was repaired, a cable was left loose which caused me to get locked inside my car and resulted in driving back to the shop just before the Memorial Day weekend. I had already dropped off the rental car, so didn't have a car for the long weekend. Again, Josh came to the rescue, figured out the problem and we picked it up on Tuesday. But it was a super bummer and the 17th St. location never acknowledged, even when I brought it up.

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Returned Clean