Caliber - San Leandro

4.8 (1,616reviews)
98%
760 139th Avenue,  San Leandro,  CA  94578

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,616)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. Communication stood out as a major strength, with frequent text and call updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous vehicles were completed ahead of schedule despite parts sourcing challenges. Customers appreciated the professionalism of the entire staff, the thoroughness of walkthroughs at pickup, and the added touch of vehicles being cleaned and detailed before return. A few customers noted minor improvement areas, including ensuring all parts are reinstalled correctly before vehicle release, maintaining consistent timelines across service representatives, and providing clearer warranty explanations - all shared directly from customer comments.
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"... repair the dent and scratches on my car. Not only was their work impeccable, but they also cleaned and detailed my car after their work was done." Read more
"My car looks awesome and it seems like nothing ever happened to it, communication with the staff was great."
"A 10 everything was perfect.The customer service was extremely helpful. The work on my truck was to perfection."
"Caliber collision went above and beyond, i really appreciate the detail cleaning they gave the car upon picking it up. All repairs ..." Read more
"I have worked with caliber collision before. They have always done a great job! My preferred collision repair company"
"3 days early"
"My vehicle was ready earlier than expected. I was surprised how fast the repairs were completed"
"... They kept me up to date on the latest progress and I got the car back 2 days before the original estimated date." Read more
"Job well done and done a day early."
"They were able to complete my repair 2 days early"
"Communication was crystal at all times and they helped make payment as seamless as possible."
"Communication was excellent and beyond my expectations. Not only was the process explained to me, I was updated as ..." Read more
"Car looks better than before the accident! Communication was clear and consistent. Happy with my experience and it was a bright light in the midst of unfortunate ..." Read more
"Customer service was the best. They let me me know every day what was going on. The repairs were done beautifuly."
"I love all the updates and how when you pick up the car they do a walkthrough with you. Always keeping me ..." Read more

Likely to Recommend

100% would refer a friend.

Repair Quality

Irene was exceptionally helpful from start to finish.

Customer Service

Irene walked through the steps of the process in a friendly manner.

Returned Clean

My Experience

The whole experience was really positive. I was kept up to date throughout the process. Everyone was friendly and professional and the car looks great!

Likely to Recommend

Repair Quality

It was a seamless experience from start to finish. Everyone was professional, informative and friendly. They kept me up to date on the latest progress and I got the car back 2 days before the original estimated date.

Customer Service

From receptionist to estimator to the work that was done, I was extremely satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Great service and great work

Customer Service

Great service

Returned Clean

My Experience

Good job!!! Excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work performed was top notch! The employees who assisted with my claim were very professional and welcoming from the moment i walked thru the door. A+++

My Experience

Yessss very satisfied Victor was amazing ❤️

My Experience

caliber always provides professional service, and detailed quote for the scope of work we are bringing them. really easy to work with also. Olson Steel

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good explanation of work to be done and all possibilities presented, choosing the best that had a positive outcome, thorough examination of the car explained details. Work done in a prompt manner which helped me greatly. Thank you very much for a good job done, I appreciate my car was washed after, it was a great help and I could see clearly the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Victor was great and professional at handling our repairs. He gave us daily updates on the progress and estimation of completion date which was really helpful for us. Turn around was quick and work was done neatly. There were just two small minor issues (small defect in one of the new parts and calibration being a bit off) but Victor was very quick to promise get a replacement part and realign our sensors. We are grateful for his acute sense of customer service and overall had wonderful interactions throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have already directed a friend to Caliber

Repair Quality

Very good repair service and timely too!

Customer Service

Friendly competent service from everyone I came in to contact with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The service for my vehicle was done with excellent. I’m extremely pleased with the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Thank you

Repair Quality

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Victor went above and beyond, the whole staff is amazing!

Returned Clean

My Experience

Car looks better than before the accident! Communication was clear and consistent. Happy with my experience and it was a bright light in the midst of unfortunate circumstances.