Caliber - Fremont

4.9 (5,211reviews)

97%

(510) 403-0130

41945 Albrae Street, Fremont, CA 94538

97%

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41945 Albrae Street
Fremont, CA 94538

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About Caliber - Fremont

See Photos

41945 Albrae Street
Fremont, CA 94538

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,211)

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Newest
Rating

4,819 Customers Rated

5 Stars

77.9% Complete

(4057)
4 Stars

9.8% Complete

(509)
3 Stars

2% Complete

(104)
2 Stars

0.9% Complete

(47)
1 Star

0.4% Complete

(20)
< 1 Star

1.6% Complete

(82)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional staff, and high-quality repairs that often leave vehicles looking brand new. Many highlight outstanding communication, including proactive daily text and phone updates that kept them informed throughout the repair process. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. The courteous and knowledgeable team, seamless coordination with insurance companies, and thoughtful extras like vehicle cleaning upon return further elevated the experience. A small number of customers noted areas for improvement, including more thorough final inspections, better follow-up on pending repairs, cleanliness upon vehicle return, and more consistent status updates - all drawn directly from customer comments.

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Communication

"... great. The staff were friendly and easy to deal with. I received daily updates texts and calls about the repair for my car so I never had to wonder what was happening. ..." Read more

"... They coordinated the Enterprise rental car and were very proactive in communicating text with me throughout the process. I was very pleased with their service." Read more

"... parts that are pending replacement not CC fault. Communication wasn't that great regarding status of when vehicle would be ready for pick up." Read more

"My contact was on vacation and email went unanswered, no backup was there.. All repairs to car were not ..." Read more

Communication

Communication

"... great. The staff were friendly and easy to deal with. I received daily updates texts and calls about the repair for my car so I never had to wonder what was happening. ..." Read more

"... They coordinated the Enterprise rental car and were very proactive in communicating text with me throughout the process. I was very pleased with their service." Read more

"... parts that are pending replacement not CC fault. Communication wasn't that great regarding status of when vehicle would be ready for pick up." Read more

"My contact was on vacation and email went unanswered, no backup was there.. All repairs to car were not ..." Read more

Wah (Honda owner) reviewed 9/22/26

Great service!

Joe and the shop are friendly and gave updates throughout the repair process. Paint job is great, colors on the replacement tailgate is indistinguishable from other parts of the vehicle. The vehicle looks just as good as it was before the accident.

My service advisor, Joe Lopez, did a great job. Dropped my car off and ready to be picked up earlier than expected. Joe and the shop are friendly and gave updates throughout the repair process. Paint job is great, colors on the replacement tailgate is indistinguishable from other parts of the vehicle. The vehicle looks just as good as it was before the accident. Great service!

Arlen (Toyota owner) reviewed 9/21/26

Alejandro (Chevrolet owner) reviewed 9/19/26

Great collision center to go to always keeps in communication letting us know about are vechile , highly recommended

Marie (Kia owner) reviewed 9/17/26

I recommend Caliber Collision to everybody.

I only trust Caliber Collision. Their work is fantastic and so is their customer service. Everybody in that a are fantastic. A special shout out to Joe. He is really valuable to your company.I will follow up soon with more reviews soon on Yelp and Google

Excellent customer service and they did a wonderful job with my car. The entire crew at this establishment has great customer service. I’ve been going to this body shop for years and I trust them. Thank you for a wonderful job with my car.

Nolan (Honda owner) reviewed 9/16/26

RC was very professional and courteous. He explained the process in details and returned the car sooner than I expected.

Muwen (Toyota owner) reviewed 9/14/26

Nickii (Honda owner) reviewed 9/11/26

Wenbo (Dodge owner) reviewed 9/10/26

Alka (Subaru owner) reviewed 9/10/26

Car was fixed well and they also cleaned my car for me. Thank you!

Arla (Acura owner) reviewed 9/8/26

Jerri (Honda owner) reviewed 9/7/26

Eduardo (Honda owner) reviewed 9/7/26

Yes I will recommend this shop to my family and friends for sure

Car looks like new

Very profesional knowledgeable and very helpfull

Gregorio (Honda owner) reviewed 9/7/26

Even though they took long for the repair of the car they made sure that it is good as new

Totally satisfied

Cheng-Chi (Toyota owner) reviewed 9/7/26

Vanessa (Ford owner) reviewed 9/3/26

Exceptional customer service on phone and in person! Thank you to all the staff i encountered and general manager!

Every detail came out great! Looks brand new

Joe was wonderful through the whole expierience! From beginning to end he kept me updated answered all my concerns! Thank you for making it easier to go through!

Danielle (Nissan owner) reviewed 9/3/26

Donnell (Mercedes-Benz owner) reviewed 8/31/26

Very professional I recommend a lot of people for it

Excellent

Annabelle (Jeep owner) reviewed 8/31/26

The work was perfect and very fast!

Younghee (Chevrolet owner) reviewed 8/31/26

Robin (Ford owner) reviewed 8/31/26

Would highly recommend

Car looks like nothing happened

They were on it from start to finish. Excellent company to work with.

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Caliber - Fremont

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About Caliber - Fremont

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Reviews (5,211)

4,819 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?