ACC Auto Collision Center

4.9 (2,238reviews)

100%

(510) 795-6565

6565 Central Ave., Newark, CA 94560

100%

See Photos

6565 Central Ave.
Newark, CA 94560

Get Directions Website Email

About ACC Auto Collision Center

See Photos

6565 Central Ave.
Newark, CA 94560

Get Directions Website Email

In operation 21 years, 18 years at this location.

THE ACC ADVANTAGE: •Hassle-Free “One Stop” Body Shop •State-of-the-Art Equipment •Over 40 Years of Experience •Lifetime Quality and Satisfaction Guarantee •COVID-19 Safety Measure Compliant w/ Vehicle Disinfection and Protection Kit Provided ACC Auto Collision Center (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (2,238)

Sort By:
Newest
Rating

1,686 Customers Rated

5 Stars

52.4% Complete

(1173)
4 Stars

13.4% Complete

(301)
3 Stars

3.1% Complete

(70)
2 Stars

2.1% Complete

(48)
1 Star

1.4% Complete

(32)
< 1 Star

2.8% Complete

(62)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many highlighting excellent workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular text updates and clear information throughout the repair process. The professional and friendly staff receive frequent commendations for being accommodating, helpful, and trustworthy. Timeliness is generally strong, with most repairs completed on schedule or even early. Customers particularly value the thorough cleaning service, receiving vehicles that are spotless inside and out. The rental car arrangement assistance and stress-free check-in process add to the positive experience. While a few customers noted minor delays or communication gaps, the overwhelming majority express high satisfaction and strong willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... simple check in process that made it stress free. Excellent and thorough repair work conducted that was done with care. Vehicle looks incredible! Check ..." Read more

"... help in arranging rental car. Repair was timely and workmanship was excellent." Read more

"Your repair shop did an awesome job on repairing my car. Thank you so much!"

"Great experience overall! Looks like a new car."

"... forgot the name of the person helped me on that day, they guide in right direction and fix it properly- Thank you ACC" Read more

"It was completed on the day promised."

"On time! Looks like new."

"It was ready before!"

"The timing was perfect"

"It was ready after the date it was promised."

"Excellent communication with the repair process"

"The text updates were great"

"Good communication and timely on updates."

"Clear communication about when the car would be complete with repairs."

"The text messages didn't give any information on when the vehicle would be ready to pick up. I had ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... simple check in process that made it stress free. Excellent and thorough repair work conducted that was done with care. Vehicle looks incredible! Check ..." Read more

"... help in arranging rental car. Repair was timely and workmanship was excellent." Read more

"Your repair shop did an awesome job on repairing my car. Thank you so much!"

"Great experience overall! Looks like a new car."

"... forgot the name of the person helped me on that day, they guide in right direction and fix it properly- Thank you ACC" Read more

"It was completed on the day promised."

"On time! Looks like new."

"It was ready before!"

"The timing was perfect"

"It was ready after the date it was promised."

"Excellent communication with the repair process"

"The text updates were great"

"Good communication and timely on updates."

"Clear communication about when the car would be complete with repairs."

"The text messages didn't give any information on when the vehicle would be ready to pick up. I had ..." Read more

Chris (Lexus owner) reviewed 7/20/26

Yuri (Toyota owner) reviewed 7/16/26

Job is well done!

Patrick (Toyota owner) reviewed 7/13/26

Martha (Kia owner) reviewed 7/10/26

Thank you for even returning my rental car, one less thing to worry about it.

Excellent work and customer service. Thanks.

Everyone was very professional.

Jackie (Honda owner) reviewed 7/9/26

The stuff and quality of work at this repair shop is top notch.

Varun (Chevrolet owner) reviewed 7/3/26

Robert (Ford owner) reviewed 5/21/26

great service Jesse

Cheyu (Acura owner) reviewed 5/18/26

Jessica (Honda owner) reviewed 5/11/26

The did an amazing job at fixing my car after my accident! They were quick and efficient!

Elizabeth (Hyundai owner) reviewed 5/7/26

Ian (Mazda owner) reviewed 4/30/26

Sulabh (Mercedes-Benz owner) reviewed 4/27/26

Amazing service and personnel . Very accommodating and helpful

Joseph (RAM owner) reviewed 4/20/26

Masarrat (Hyundai owner) reviewed 4/19/26

The work was performed very well. I got timely notification of the progress. There was a small delay of 3 days but it was not too bad.

Ashok (BMW owner) reviewed 4/16/26

Good customer service

Good

Thomas (Honda owner) reviewed 4/16/26

Very professional great job on the car looks brand new I appreciate all your help.

Great 👍 job

Elaheh (Nissan owner) reviewed 4/14/26

Good job

Colton (RAM owner) reviewed 4/3/26

Lawrence (Honda owner) reviewed 4/2/26

Clean work

Marie (Volkswagen owner) reviewed 3/30/26

We trust ACC and would recommend

Great service

Very friendly and helpful

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

ACC Auto Collision Center

About ACC Auto Collision Center

Reviews (2,238)

1,686 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0