Fix Auto San Leandro

4.9 (1,553reviews)
97%
1970 Republic Avenue,  San Leandro,  CA  94577
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Shop AssistantSparkles

In operation 16 years.

Fix Auto San Leandro offers uncompromised collision repairs. We warrant our workmanship for ownership lifetime. Family owned ant operated for over 10 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,553)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting exceptional attention to detail and repairs that leave vehicles looking brand new. The team is frequently commended for their professionalism, friendliness, and genuine care for customers. Communication stands out as a key strength, with customers appreciating regular updates via texts and calls throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted isolated concerns, including delays due to parts availability and transparency issues, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"... communication-I got daily text on the status of my vehicle. They also completed the job within the estimated time frame." Read more
"Surprise… earlier than expected too❗️"
"They are very professional and reliable people; if they tell you the car will be ready on this day, they are always very responsible."
"My truck was fixed in 2 days! It looks great."
"It's been over 2 weeks and I'm still waiting on a stupid part!"
"... days. There was zero pressure to choose FA, but the communication among FA, the insurance company, and me was so smooth that it was an easy choice. They needed to order ..." Read more
"Great communication-I got daily text on the status of my vehicle. They also completed the job within the estimated ..." Read more
"Received an update on my vehicle seemingly everyday it was in the shop. Detail of when parts were ordered and when they ..." Read more

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I had a very frustrating experience here. It took three weeks just to get a scratch repaired. When I picked up the vehicle, Luis assured me that the bumper had been replaced, but that wasn't true—I immediately recognized a distinct scratch on it from before the repair. Furthermore, they claimed they replaced a window that wasn't even damaged in the accident, which I only caught because the tint was missing from the glass. When I brought it up, they told me they had to call the insurance back just to get my window re-tinted. Complete lack of transparency, poor communication, and unnecessary delays. I would not recommend this shop.”

Customer Service

I had a very frustrating experience here. It took three weeks just to get a scratch repaired. When I picked up the vehicle, Luis assured me that the bumper had been replaced, but that wasn't true—I immediately recognized a distinct scratch on it from before the repair. Furthermore, they claimed they replaced a window that wasn't even damaged in the accident, which I only caught because the tint was missing from the glass. When I brought it up, they told me they had to call the insurance back just to get my window re-tinted. Complete lack of transparency, poor communication, and unnecessary delays. I would not recommend this shop.”

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Translated from Spanish by Carwise
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Claro que sí, lo recomendaría con amigos y familiares

Repair Quality

Excelente servicio muchísimo, amable vida, excelente la atención de todo el personal y Camioneta quedó muy bien. Muchísimas gracias por toda la atención y me supieron escuchar de todas mis decisiones. Gracias a todos

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Excelente

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Repairs were done in a timely manner .

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Courtesy and informed representative.

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My Experience

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Absolutely everything about my experience from start to finish was excellent. I won’t go anywhere else if my car needs to be repaired. Luis was helpful, reassuring, and professional and I assume the entire crew is as well.

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Staff members are helpful and friendly. The quote was reasonable, and the work was high quality. Like a brand new car!

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Absolutely would recommend fix Auto or fix collision

Repair Quality

I’ve used six Auto for the last several years with my Camaro and ELANTRA. They have completed work on both cars and a timely manner.

Customer Service

No comment at this point

My Experience

They are very professional and reliable people; if they tell you the car will be ready on this day, they are always very responsible.

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I will be happy to recommend to my friends who will need the service

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The Fix Auto people are very nice, friendly and professional.

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Very nice

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Went the extra mile of actually repairing and replacing parts. Not just using Bondo on the vehicle.

Customer Service

The calls were responsive, quick, and communicative.

Returned Clean