Tom Eplin's Body Shop

4.9 (1,695reviews)

98%

(510) 278-4433

16338 E 14th St, San Leandro, CA 94578

98%

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16338 E 14th St
San Leandro, CA 94578

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About Tom Eplin's Body Shop

See Photos

16338 E 14th St
San Leandro, CA 94578

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 68 years, 29 years at this location.

At Tom Eplin’s Body Shop, we combine over six decades of experience with today’s cutting-edge technology to deliver high-quality auto body repairs and restoration. Since 1958, our mission has remained the same: provide honest, reliable service at a fair price. From classic cars to modern vehicles, our team is here to get you back on the road—with craftsmanship you can trust. Our experienced team is committed to providing honest, reliable services at a fair and reasonable prices - because at Tom Eplin's, you're not just a customer, you're part of the family.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Nissan

Nissan GTR

Ram

Call

Website

Reviews (1,695)

Sort By:
Newest
Rating

1,594 Customers Rated

5 Stars

82.9% Complete

(1405)
4 Stars

6.9% Complete

(117)
3 Stars

1.9% Complete

(32)
2 Stars

0.9% Complete

(15)
1 Star

0.2% Complete

(4)
< 1 Star

1.2% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The level of professionalism and friendliness of the staff received high marks across numerous reviews. Communication throughout the repair process was frequently highlighted as a strong point, with customers appreciating regular updates and transparency. Timeliness was generally well-received, with several customers noting early or on-time completions. A few customers pointed out instances of delayed notifications and inconsistent answers when calling, areas they felt could be improved for a smoother experience.

Select to learn more

Service Quality
Timeliness
Communication

"... shop. They repaired my car beyond my expectations — it looks brand new! The workmanship, attention to detail, and professionalism were outstanding. They kept ..." Read more

"They always go above and beyond. They always pay attention to every little detail and the quality of their work ..." Read more

"The customer service is above and beyond the work performed is excellent the communication is more than I expected totally and amazing experience with ..." Read more

"They did a perfect job! Looked brand new when I got the car back!"

"... many experiences over the years with Tom Eplins. They do excellent work. I have never had one single complaint." Read more

"... my car in a timely manner and communicated well. My car was finished a day early which was unexpected and wonderful. My car looks like new" Read more

"Always on time or early IF they should need more time your always notified.."

"Job was completed in original time estimated."

"They were delayed by one additional day but forgot to notify me until I called myself as I was on my way to pick up my car."

"Took longer than expected and got a couple different reasons"

"They contacted me almost everyday keeping me apprised of the progress of the repair to my car!"

"They are excellent, called with every step of what was going on"

"Great service and the team kept on schedule and notified me whenever progress or delays were occurring. Love the office cat."

"Called a few times, just got different answers each time"

"Really helpful and communicated every step of the way. Got the work done when they said they would."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... shop. They repaired my car beyond my expectations — it looks brand new! The workmanship, attention to detail, and professionalism were outstanding. They kept ..." Read more

"They always go above and beyond. They always pay attention to every little detail and the quality of their work ..." Read more

"The customer service is above and beyond the work performed is excellent the communication is more than I expected totally and amazing experience with ..." Read more

"They did a perfect job! Looked brand new when I got the car back!"

"... many experiences over the years with Tom Eplins. They do excellent work. I have never had one single complaint." Read more

"... my car in a timely manner and communicated well. My car was finished a day early which was unexpected and wonderful. My car looks like new" Read more

"Always on time or early IF they should need more time your always notified.."

"Job was completed in original time estimated."

"They were delayed by one additional day but forgot to notify me until I called myself as I was on my way to pick up my car."

"Took longer than expected and got a couple different reasons"

"They contacted me almost everyday keeping me apprised of the progress of the repair to my car!"

"They are excellent, called with every step of what was going on"

"Great service and the team kept on schedule and notified me whenever progress or delays were occurring. Love the office cat."

"Called a few times, just got different answers each time"

"Really helpful and communicated every step of the way. Got the work done when they said they would."

Paulette (Nissan owner) reviewed 9/17/26

Great customer service Joe is awesome!!!

Edwina (BMW owner) reviewed 9/16/26

Michael (Ford owner) reviewed 9/4/26

Tom was very friendly and knowledgeable , the employee's that I met was very friendly and it made feel like my truck was in good hands .

Rhonda (Toyota owner) reviewed 8/23/26

The fast and friendly service by professionals who know what they're talking about along with clear communication during the entire process made them great to work with. The extra repairs were thrown in without charge was frosting on the cake. This family run business is pretty amazing. Their quality work was stellar. Danny was especially helpful.

I am more than satisfied with the repairs completed. The shop did extra including washing my car and cleaning the windows. They touched up paint on flaws that we're not a part of the accident.

I received professional and good service. Everyone I came in contact with was helpful and communicated clearly what to expect during this process.

Alfred (Hyundai owner) reviewed 8/21/26

Pleasant people to work with and the job is perfect

Misael (Hyundai owner) reviewed 8/17/26

Susan (Subaru owner) reviewed 8/17/26

Carina (Ford owner) reviewed 8/13/26

Great work, thank you!

Adam (Chrysler owner) reviewed 8/10/26

Tom Eplin’s is the very best. They keep you up to date on their progress and deliver on time.

Michael (Honda owner) reviewed 7/30/26

Adam was very helpful as well as his staff.

Kristina (Honda owner) reviewed 7/27/26

Easy, no hassle, kept informed.

Jahna (Dodge owner) reviewed 7/23/26

Charlene (Nissan owner) reviewed 7/16/26

you did a great job and I will let my. Friends know about u Thank You for working with me

You guys did a very beautiful job on my car. I really appreciate it.

You did a very good job on my car. I'm very satisfied with you guys. Have a good weekend

u did a wonderful job my car i pass your card out to some people i referred them to you

Larry (Honda owner) reviewed 7/14/26

Professionals that you can count on.

Eric (Honda owner) reviewed 7/14/26

Amani (Honda owner) reviewed 7/9/26

Great care and service!! Thank you team

Great care & service!!!

Great care and service!!

Keith (Subaru owner) reviewed 7/6/26

Victoria (Toyota owner) reviewed 6/29/26

Larry (Honda owner) reviewed 6/15/26

Go above and beyond

Above my expectations

Samantha (Honda owner) reviewed 6/12/26

I had a great and easy experience. Great, honest and super helpful people.

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Tom Eplin's Body Shop

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Tom Eplin's Body Shop

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,695)

1,594 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -