Fix Auto Berkeley

4.9 (1,477reviews)
97%
3033 San Pablo Avenue,  Berkeley,  CA  94702
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Shop AssistantSparkles

In operation 11 years.

Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,477)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Berkeley for outstanding service quality, proactive communication, and timely repairs. Many highlight the flawless repair work that leaves vehicles looking brand new, often exceeding expectations. The team is frequently commended for being friendly, professional, and accommodating throughout the repair process. Customers appreciate the regular text and phone updates that kept them informed at every stage, eliminating the need to follow up. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including occasional communication gaps near the end of repairs, minor cleanliness issues upon vehicle return, and some delays due to parts availability. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"... completely using genuine Genesis parts in a timely manner. Their work was flawless. They cleaned the car inside and out. My car looked brand new." Read more
"Excellent. It looks as though nothing ever happened to the door, which was massively crumpled. It was even more amazing ..." Read more
"... little bumps and marks accumulated over its 21 years. Absolutely perfect! And timely, and good service. I give them an A-plus." Read more
"... experience with Fix Auto @ Berkeley is very positive. They made my car look brand new again. Hey! Need reliable Body Shop for your car Call Fix ..." Read more
"... informed about the process and timeline, and that everything was done ahead of schedule. Was very happy to get my car back and she looks ..." Read more
"I was beyond thrilled to get my car back 5 days earlier than expected."
"... efficient. Provided time estimates and constant updates. Finished 2 days ahead of schedule. Worked seamlessly with insurance and car rental company. Repair was perfect. ..." Read more
"The repair job was all I had hoped for, and the delivery of my repaired Honda Accord was 3 days earlier than estimated, looking like new!"
"Ready before I expected!"
"Really remarkable communication throughout the process - phone calls, texts, frequent updates and status ..." Read more
"... helpful team that kept me updated at every turn. I never had to call and ask what was going on and I genuinely appreciate that. And the car was ..." Read more
"... with a call or text! It makes it all much easier. Fix Auto, excellent work. Thats most important. Still, a need to improve coms." Read more
"The Text updates were very helpful"
"Communication about the status of my repair was excellent and customer service was exceptional. Work was completed ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Over all repairs completed are good. Minor- Front of fender repainted clogged paint gun or dirt in the air resulting in rough paint around the headlight, blending at the driver door paint is noticeable if looking for it. Applied tire shine to the tires but left sanding residue in the wiper tray and on the roof of the vehicle.

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Returned Clean

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Fix is my favorite!

Repair Quality

Fix Auto Berkeley is the best! Eugene, Justine and Jimmy have a loyal customer in me!

Customer Service

Justine and Jimmy made me feel like family, as they Always do! Especially, when it was time for me to pick up my vehicle- I had a motorcycle accident that prevented me from retrieving my vehicle on it's done date, and Justine told me "Just get better!"

My Experience

my car looks amazing after your repairs! great experience all around - excellent customer service, no b.s., and everyone was really nice. also way less expensive and much faster turnaround than the other shops i got estimates from. i’m so glad i found you guys.

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Repair Quality

Thanks justine and jimmy for taking care of my tesla. This is my second time for the accident repair . They have done wonderful job.

Customer Service

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Customer Service

My Experience

Justine and team are great. The car looks fantastic and the repairs were timely.

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These guys do a great job!!!

Customer Service

So kind and detail oriented!

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Repair Quality

The staffs are very friendly and helpful. The fix my car well. Also help me set up the car rental! I would definitely recommend this place!

Customer Service

Friendly and helpful !

Returned Clean

My Experience

The work was completed quickly and my car looks great. The staff was friendly, caring, and able.

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Repair Quality

Looks great

Customer Service

Returned Clean

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Repair Quality

Customer service was awesome! Quick friendly and attentive

Customer Service

Such friendly people

Returned Clean

My Experience

Everyone at Fix Auto was excellent. The process was super friendly and easy. My car looks better than ever and I appreciated the assistance with the rental car as well.

Likely to Recommend

Repair Quality

Nice work!

Customer Service

I felt like our “at fault” assessment was not quite accurate. I don’t think a piece of rebar, sticking out of a public parking space, and hooking onto our bumper is the driver’s fault. It really wasn’t anyone’s fault but the lot’s maintenance people. Whoever they are? It was next to impossible to see the 3-4 inches of rebar as we pulled into the parking space.

My Experience

Very pleased everyone was very professional and nice

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Returned Clean

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My Experience

Highly recommend this shop to my family and friends. Top-notch communication

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Fix Auto Berkeley is highly recommended!

Repair Quality

From great customer service to getting the job perfectly done on time. Fix Auto Berkeley is the place to go! My experience with Fix Auto @ Berkeley is very positive. They made my car look brand new again. Hey! Need reliable Body Shop for your car? Call Fix Auto @ Berkeley today. I’m positive you won’t regret.

Customer Service

Great customer service!

Returned Clean