Regal Collision Repair, Inc.

4.9 (1,448reviews)
98%
529 Tuolumne St.,  Vallejo,  CA  94590

Quality is no accident, We at Regal Collision Repair Inc. strive to provide the best quality & customer service in the industry, We are proud to be I-Car Gold Certified

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.
I-Car

Reviews (1,448)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and attentiveness of the staff. Repair work is frequently described as flawless, with excellent paint matching and vehicles returned cleaner than when dropped off. Timeliness is a strong point, with several customers noting their vehicles were completed ahead of schedule. Communication is largely appreciated, with customers valuing regular updates throughout the repair process. A few customers noted room for improvement in proactive communication, such as text update follow-through, and one customer reported unresolved repair issues - both points raised directly by customers themselves. Overall, the shop enjoys strong loyalty, with many customers returning multiple times and enthusiastically recommending it to friends and family.
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"... with my car repair experience. From start to finish, the team was professional, knowledgeable, and attentive. The level of customer service went above and beyond ..." Read more
"I have been a loyal client for over 20 years, and Regal Collision has consistently provided excellent service."
"... anyone that needs body work done on their vehicles. Their work is outstanding along with their capability to match existing vehicle colors. This is my second time that ..." Read more
"From customer service to quality of service, all expectations were far exceeded."
"... scheduled the work, delivered the car, then picked it up. The repair work was flawless." Read more
"In fact, I was surprised that my vehicle was repaired so fast!"
"My vehicle was ready before it was supposed to be ready which is great"
"... perfectly and you cant tell that its been repaired. Got the car way faster than promised. The guys were great. This is our new garage, we ..." Read more
"You did not set an unrealistic expectation."
"It was ready on time. Some of the repair was dependent on when the parts arrived."

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Great job

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Good people

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The establishment has been serving the community for many years, and it is easy to see why. Its continued success is a testament to its commitment to quality, consistency, and the positive experience it provides to its customers.

Repair Quality

I was completely satisfied with my car repair experience. From start to finish, the team was professional, knowledgeable, and attentive. The level of customer service went above and beyond my expectations—they kept me informed throughout the process, answered all of my questions, and made sure I was comfortable every step of the way. My car was repaired promptly and looks great. I highly recommend them to anyone looking for honest, high-quality service.

Customer Service

Please see my previous comment. It reflects both the satisfaction and customer service aspects.

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Would recommend

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Great service and communication

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Very professional

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Most definitely recommend. Would not go anywhere else.

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Great! They are always so wonderful and helpful through the whole process. I've been to Regal 4 times now.

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Beyond a 10 plus. Above and beyond service, friendliness, courtesy and concern.

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The repairs looked great and I received my car quickly. Very happy.

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Outstanding

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Yes I would definitely recommend to any friend that needs bodywork done

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Actually that should be a 10+ I want to thank you guys so much did a great job

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You guys are absolutely fantastic customer service couldn’t be better

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Billy Kerk and the entire team were awesome !

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It was easy, on track, and the work was done as expected.

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Setting up the repair was easy. Regal had the claim information. We met with staff, scheduled the work, delivered the car, then picked it up. The repair work was flawless.

Customer Service

It was easy to make contact and continue to reach the same person.

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regal has been very responsive and professional from the appraisal to finish any of the job. I recommend them to anyone who needs body work.

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everyone it was super helpful, especially Bill and Carl everytime I check on my car everything is going smoothly. I highly appreciate them

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The service was regal and Royal. Thank you!

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The Customer Service was great. This is why I’m a repeat customer

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