AW Collision of Concord
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:30 am - 1:00 pm |
My Experience - 5.0/5.0 -
Rich did a great job
My Experience - 5.0/5.0 -
Best auto body team in the business. Repair was quick and seemless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took me multiple visits to get my car fixed correctly. QA should have been completed prior to me picking up my car. There was tree debris in my car, missing screws, loose panels, greasy smudge marks on inside panels. All eventually completed but I had to go out of my way, time and travel to get fixed. That is just wrong!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was amazing! He took the time to answer all of my questions and believe me I had so many(My apologies). The customer service I received from Matt and the other staff was top tier! If I ever need repair again this will be where my vehicles will go to!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Expensive but worth it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich Albright and the staff there are very professional and courteous. They kept me informed in every step of the process and gave me great advice. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had quite a long time before our car was fixed. Didn't know the insurance company would contest the cost of the repairs. Appreciate Matt to keep pressing for a resolution
My Experience - 5.0/5.0 -
The quality of the job is excellent. Joel is very courteous and thorough. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent, as was the quality of workmanship on my car.
Customer Service - 5.0/5.0 -
Excellent in every way.
Returned Clean
My Experience - 5.0/5.0 -
Joel was so great.
My Experience - 5.0/5.0 -
Great service, great experience. Very knowledgeable staff that walked me through the process.
My Experience - 0.0/5.0 -
Lacking Feedback or Updates of any form or shape. While my car is being repaired from AW Collision. If not for me calling to check I would not personally find out anything at all.
Likely to Recommend - 5.0/5.0 -
Joel Ibarra is great! Thank you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Many problems getting my car back. Parts were damaged when received, lack of communications during the first two weeks they had my car. Good Communications after Rich took over.
Customer Service - 4.5/5.0 -
See First comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joel was very kind and attentive to my questions and concerns.