AW Collision of Concord

4.6 (298reviews)
94%
2291 Via De Mercados,  Concord,  CA  94520
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Shop AssistantSparkles
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:30 am - 1:00 pm
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Scion
Toyota

Reviews (298)

My Experience

Richard took very good care of us on this unusual repair of 110 micro dents from falling acorns on a beloved older Porsche

My Experience

Matt was excellent to work with. He kept us informed along the way. My car looks brand new.

My Experience

Classy company Explains everything very well Honest from beginning to end Really nice facility

My Experience

Joelle and Melissa are amazing. They took over a stressful situation and fully exceeded my expectations with a great customer service, flexibility, and solution oriented. Customer service approach. I highly recommend using their services for any collision repair or body damage on cars.

Likely to Recommend

Repair Quality

Great work take pride in their craft!

Customer Service

Great people Melissa and Joel were amazing!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I’ve had my vehicle repaired 5 times now with AW Collision and I’m always satisfied. The courtesy and an frequent updates I receive will keep me a loyal customer. My vehicle always looks amazing when I come to pick it up and offering the detailing a few weeks after pick up is a huge satisfier.

Likely to Recommend

Repair Quality

Great job by Daniel Corey.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Matt was very professional and kept me up to date on the details

Returned Clean

Likely to Recommend

Without hesitation, I would recommend AW Collision. Dealing with car repairs can be stressful, but this was one of the best service experiences I’ve had. I felt confident and well taken care of throughout the entire process.

Repair Quality

Outstanding repair quality. My vehicle looked brand new and the work was done with clear attention to detail.

Customer Service

Car repairs are rarely a pleasant experience, but this was easily one of the best I’ve had. Daniel was knowledgeable, communicative, and thoughtful every step of the way. The attention to detail and commitment to doing things right stood out. My vehicle looks amazing, and the entire experience exceeded my expectations. I highly recommend Daniel and AW Collision without hesitation.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

After getting into an accident, I was very frustrated and unsure of how the repair process would pan out. I contacted Aw Collision and was helped by Joel. When I arrived for my drop off inspection Joel was very reassuring and went over the process of repair and exactly what had to be done. Joel took the time to address my concerns and questions and didn’t hesitate to further break things down. I was given a ride to the car rental store from AW. Throughout the repair process Joel was very responsive and kept me well informed and even included some photos of the process. There were a few supplemental additions to the claim and Joel kept me in the loop the entire time. Joel called me once the repairs were complete and let me know that everything looks fantastic. Upon arrival Joel took the time to walk around the car with me and highlight the areas of repair and wanted to make sure everything was satisfactory. The quality of the repairs was impressive to say the least, incredible attention to detail all the way from color matching and blending down to reapplying decals and emblems. I can be very specific with my truck and not once did I feel like I was an inconvenience to Joel or anyone at AW collision. Thank you guys for all of your help and exceptional repairs. I hope I don’t have to see them again for an accident but I know I’m in great hands if I do.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I very much appreciate the timely communication updates on our service and the attention to detail a on our Porsche turbo repairs. Daniel our rep kept us informed by providing updates and options on our repair. We are very satisfied with our repairs and will be using AW collision in the future!:-)

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service! Joel kept me informed at each step and when it was time for me to pick up my car it looked as good as new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Rich at AW took great care of my vehicle. Communication and updates were provided during the entire process and they kept it on the estimated schedule. All paint and bodywork came out flawless. The final outcome looks like when I picked it up from the showroom floor! They even took the time to detail the vehicle before returning it to me.