B & E Auto Collision Services, Inc
In operation 66 years.
B & E Auto Collision Center, Christian auto repair business that has been serving the community since 1960. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are located at 5018 Euclid Road, Virginia Beach, Virginia 23462. 757-497-1526. Our hours are Monday- Friday 8:00 am to 5:00 pm.
- Free Estimates
- Insurance Company Assistance
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:30 pm |
| Tue | 9:00 am - 4:30 pm |
| Wed | 9:00 am - 4:30 pm |
| Thu | 9:00 am - 4:30 pm |
| Fri | 9:00 am - 4:30 pm |
| Sat | Closed |
Reviews (789)
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- Newest
My Experience - 0.0/5.0 -
1. Told it would be fixed on 1/12, it was ready on 1/22. Inconvenient due to rental car situation. 2. Went to pick up the car and tire pressure was very low in some tires. Surely a tech noted the check tire light when they drove it to the parking lot. Had to wait for a tech to come and add air, which was nice of him, but it should have been done prior. I shouldn't have to be expected to drive in an unsafe condition to find a gas station that has air, which is what I would've had to do had the tech not shown up. 3. Mat inside car on driver's side dirty from salt or something. It was mostly white. Easily fixable tho.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Shop was recommended by insurance, they will be revisiting this 'approved' shop
Repair Quality - 0.5/5.0 -
They did not fix vehicle - had to be taken to a second shop
Customer Service - 3.0/5.0 -
Pleasant at first
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already do
Repair Quality - 5.0/5.0 -
Like new again
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
You kept in touch daily. You pointed out areas that you thought would be important for me to attend to (front grill damage which O has forgotten about, tire damage). You did an excellent job. My car looks 100% better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
My dome light was left on which ran the battery dead. Although - overall it was a good experience because the repair work was good and I was given a jump start pretty quickly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Love the work they performed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied- great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I did not get to meet those that actually did the work on my car, but the two ladies that work the front desk were so kind and polite.