B & E Auto Collision Services, Inc

789reviews
5018 Euclid Rd,  Virginia Beach,  VA  23462

In operation 66 years.

B & E Auto Collision Center, Christian auto repair business that has been serving the community since 1960. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are located at 5018 Euclid Road, Virginia Beach, Virginia 23462. 757-497-1526. Our hours are Monday- Friday 8:00 am to 5:00 pm.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 4:30 pm
Tue 9:00 am - 4:30 pm
Wed 9:00 am - 4:30 pm
Thu 9:00 am - 4:30 pm
Fri 9:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (789)

My Experience

1. Told it would be fixed on 1/12, it was ready on 1/22. Inconvenient due to rental car situation. 2. Went to pick up the car and tire pressure was very low in some tires. Surely a tech noted the check tire light when they drove it to the parking lot. Had to wait for a tech to come and add air, which was nice of him, but it should have been done prior. I shouldn't have to be expected to drive in an unsafe condition to find a gas station that has air, which is what I would've had to do had the tech not shown up. 3. Mat inside car on driver's side dirty from salt or something. It was mostly white. Easily fixable tho.

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Shop was recommended by insurance, they will be revisiting this 'approved' shop

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They did not fix vehicle - had to be taken to a second shop

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Pleasant at first

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I already do

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Like new again

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My Experience

You kept in touch daily. You pointed out areas that you thought would be important for me to attend to (front grill damage which O has forgotten about, tire damage). You did an excellent job. My car looks 100% better.

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My dome light was left on which ran the battery dead. Although - overall it was a good experience because the repair work was good and I was given a jump start pretty quickly.

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Love the work they performed

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Highly satisfied- great customer service

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I did not get to meet those that actually did the work on my car, but the two ladies that work the front desk were so kind and polite.

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