B & K Collision

5.0 (690reviews)

100%

(313) 386-2580

2521 Oakwood, Melvindale, MI 48122

100%

See Photos

2521 Oakwood
Melvindale, MI 48122

Get Directions Website Email

About B & K Collision

See Photos

2521 Oakwood
Melvindale, MI 48122

Get Directions Website Email

B & K Collision is a full service repair facility servicing all makes and models. We are a family run business that has been helping customers since 1999! We do top quality body and paint work and are direct repair for State Farm Insurance. Look us up online at https://bkrepair.com!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish
Russian

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 1:00 pm

* Holiday hours may differ.

Call

Website

Reviews (690)

Sort By:
Newest
Rating

674 Customers Rated

5 Stars

92.6% Complete

(639)
4 Stars

3.3% Complete

(23)
3 Stars

0.4% Complete

(3)
2 Stars

0.6% Complete

(4)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with many highlighting the friendly, professional, and knowledgeable staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles often looking better than new and paint matching perfectly. Communication throughout the repair process is excellent, with regular updates via calls, texts, and emails keeping customers well-informed. Timeliness is generally strong, with most repairs completed on schedule or even early. The thorough cleaning and detailing service consistently exceeds expectations, leaving vehicles spotless inside and out. Many customers express strong loyalty and enthusiastically recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Customer service is probably what stands out THE MOST for me! And great customer service is hard to find."

"They always work good with people to make sure their needs are met in which results are usually better ..." Read more

"Professional, Knowledgeable, Caring and Trustworthy"

"Customer service is awesome. Always was willing to answer any questions and ready to listen to all my ..." Read more

"... about the service needed, the communications flowed. They were very professional, took photographs of the vehicle, they were familiar with our insurance company, ..." Read more

"Ready& looked beautiful! Like new"

"They have always had my vehicles done either before or at the time I was told they would be fixed."

"Exact day as quoted at start of repairs."

"Done when they said it would be"

"Our vehicle was ready prior to the date expected."

"Excellent communication every step of the way! I love that."

"Kept me well informed from start to finish, via email, text and calls! From review of vehicle, working ..." Read more

"Communications was on point every step of the way."

"Told me every step of the way"

"They handled the liaison between the insurance company and me .Every time I called they were promt and answered ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer service is probably what stands out THE MOST for me! And great customer service is hard to find."

"They always work good with people to make sure their needs are met in which results are usually better ..." Read more

"Professional, Knowledgeable, Caring and Trustworthy"

"Customer service is awesome. Always was willing to answer any questions and ready to listen to all my ..." Read more

"... about the service needed, the communications flowed. They were very professional, took photographs of the vehicle, they were familiar with our insurance company, ..." Read more

"Ready& looked beautiful! Like new"

"They have always had my vehicles done either before or at the time I was told they would be fixed."

"Exact day as quoted at start of repairs."

"Done when they said it would be"

"Our vehicle was ready prior to the date expected."

"Excellent communication every step of the way! I love that."

"Kept me well informed from start to finish, via email, text and calls! From review of vehicle, working ..." Read more

"Communications was on point every step of the way."

"Told me every step of the way"

"They handled the liaison between the insurance company and me .Every time I called they were promt and answered ..." Read more

Richard (Ford owner) reviewed 8/2/26

I would not recommend anyone else

Job was finished two days ahead of time. Inside of car was spotless. They also worked to get AAA moving on the claim.

James (Ford owner) reviewed 7/23/26

I would definitely recommend B&K to my friends and family. I give you a10 everything was A OK with me 👍🏾

I liked everything about my service.

Kimberly (Jeep owner) reviewed 7/20/26

Great service, very friendly and helpful

Keeley (Buick owner) reviewed 7/20/26

Shawn (Lexus owner) reviewed 7/20/26

Had a wonderful experience- great combination of communication and exceptional work

Wonderful communication and timely work

Julia (GMC owner) reviewed 7/13/26

I am fully satisfied with my choice of going to B & K collision repair shop! They went above and beyond my expectations and even cleaned and detailed the inside of my car! My child said it smells amazing and looks great. Thank you, thank you thank you!

Anonymous (Ford owner) reviewed 7/10/26

Rogelio (Chevrolet owner) reviewed 7/9/26

The best

Very great job and fast

Very good job and fast service

Mark (Ford owner) reviewed 7/9/26

u were great

Deanna (Toyota owner) reviewed 7/7/26

B&K went above and beyond repairing my car. They assisted me with my insurance claim, gave me a loaner car and returned my car not only in great shape but they also cleaned it, inside and out. The customer service was amazing, very helpful and prompt. I’d recommend them over any other auto body shop.

Ryan (Subaru owner) reviewed 7/2/26

B&K we’re professional all the way through the process. The quality of work was top notch! Highly recommend them!!

The personnel were great too- polite, respectful and helpful!

Roger (Cadillac owner) reviewed 7/2/26

Great job on fixing my Escalade and great communication!

Deborah (Nissan owner) reviewed 6/29/26

excellant

perfect😊

great!!!

Kerina (Hyundai owner) reviewed 6/22/26

Most everything looked good. A few disappointments with a few small chips in the door that were missed and still a little small area on the side view mirror that wasn’t buffed out, still leaving a little black smudge. Also some sticky white stuff stuck to the rear driver side window and inside rear door that I had to scrub off. And finally, the front driver door liner came off and I had to struggle to put it back on. I’m assuming it was from having been removed for repair because it never did that before.

Staff were courteous and professional

Yusuf (Cadillac owner) reviewed 6/20/26

Excellent service, couldn't have asked for more.

Belinda (Ford owner) reviewed 6/19/26

I found the work very well done. From the time I stopped into their business I was treaded like they have known me for years.

They answered all my questions and were very helpful.

Garland (Ford owner) reviewed 6/18/26

Do what they say

Held to schedule

Jacqueline (Lincoln owner) reviewed 6/18/26

It was an amazing experience partnering with B & K. This local business is accessible. Honest, and the staff is warm and knowledgeable.

The staff is approachable, which puts customers at ease.

Kathleen (Chevrolet owner) reviewed 6/15/26

Gary (Subaru owner) reviewed 6/15/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

B & K Collision

About B & K Collision

Reviews (690)

674 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?