B & K Collision

5.0 (601reviews)
100%
2521 Oakwood,  Melvindale,  MI  48122

B & K Collision is a full service repair facility servicing all makes and models. We are a family run business that has been helping customers since 1999! We do top quality body and paint work and are direct repair for State Farm Insurance. Look us up online at https://bkrepair.com!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (601)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with vehicles looking like new or better than brand new after repairs. The professional and friendly staff provides excellent communication throughout the repair process, keeping customers informed via calls, texts, and emails. Timeliness is a strong point, with many repairs completed ahead of schedule or exactly when promised. Customers particularly appreciate the complimentary detailing service, with vehicles returned spotless inside and out. The shop demonstrates strong customer care by offering loaner vehicles and going above and beyond expectations. Multiple customers mention they will continue using the shop and highly recommend it to family and friends.
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"... insurance a breeze. My suv looks as good as new, and the quality of the repair work exceeded my expectations. I truly appreciate their attention to detail and ..." Read more
"... painting process, I can say without hesitation that B & K Collision provides top-tier collision repair. I highly recommend their services to anyone in need ..." Read more
"I am completely satisfied this thing came back looking better than brand new all shined up detail. You could never tell it. It ..." Read more
"... done with any vehicle I've taken to them is great! They go above and beyond for you! They are the best! They even cleaned my cars beautifully inside and ..." Read more
"... company but by a freind who lives locally! They were fast, great service and phenomenal attention to detail. I never had to get involved at all! All between ..." Read more
"Ahead of schedule"
"It was way faster than I could of imagined!!! So pleased"
"Done when they said it would be"
"They have always had my vehicles done either before or at the time I was told they would be fixed."
"Exact day as quoted at start of repairs."
"Kept me well informed from start to finish, via email, text and calls! From review of vehicle, working with insurance, ..." Read more
"As usual communication was excellent, phone calls, and text messages kept me up to date on what was happening with my ..." Read more
"Told me every step of the way"
"Super friendly and communicative"
"... customer service. Very detailed, pleasant and helpful. I was updated on every step of the way, everything is done in a timely manner and my vehicle ..." Read more

Likely to Recommend

You were recommended to us by a friend and we will definitely do the same. But frankly, I hope we never have to see you again!

Repair Quality

Very professional staff, quick service and my car looks wonderful!

Customer Service

Returned Clean

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Very helpful customer service

Repair Quality

Very accommodating & helpful owner

Customer Service

Did understand all need & helped with transportation

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Repair Quality

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Customer Service

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Repair Quality

I've already given you accolades on your website.

Customer Service

Everyone was on point with their jobs from the person that answered the phone to the drivers that picked up and delivered my vehicle.

Returned Clean

Likely to Recommend

I have recommended B&K to others and will continue to do so. ❤️

Repair Quality

The work B&K has done with any vehicle I've taken to them is great! They go above and beyond for you! They are the best! They even cleaned my cars beautifully inside and out! I couldn't have been happier! ❤️❤️❤️

Customer Service

They always work good with people to make sure their needs are met in which results are usually better than hoped for. ❤️

Returned Clean

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Repair Quality

Extremely impressed with the staff and service at B&K. Our vehicle was repaired professionally and returned in pristine condition.

Customer Service

Outstanding

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I do

Repair Quality

Customer Service

Excellent

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Repair Quality

My vehicle looks great. The color matches. I love it.

Customer Service

All the staff at BK were very friendly and answered all my questions

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Customer Service

wonderful customer service I a. truly happy with B&k collision .

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All ready have recommended

Repair Quality

Great timely work

Customer Service

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Repair Quality

I hit a deer, and my front bumper was trashed. They replaced it, and my grill....and it's perfect. I was extremely happy with the work. They only had my truck for 4 days too. Great staff, super helpful. High recommend.

Customer Service

Returned Clean

Likely to Recommend

Professional, Knowledgeable, Friendly, Caring and Trustworthy

Repair Quality

I am delighted to know that my vehicle and me are in good hands! Caring, knowledgeable, trusting and professional personnel, why go anywhere else!

Customer Service

Professional, Knowledgeable, Caring and Trustworthy

Returned Clean

Likely to Recommend

I recently shared my thoughts with a review and recommendation on Facebook, and I’m excited to see how it resonates with others!

Repair Quality

Recently, I was rear-ended, which damaged both my front and rear bumpers. I thoroughly researched local body shops online, examining ratings and customer reviews. Based on the excellent feedback, I confidently chose B & K Collision on Oakwood in Melvindale for the repairs. The repair was completed promptly and the workmanship was exceptional. They even polished out some scratches on the right fender at no extra charge. With my extensive knowledge of body surfaces, fittings, and the painting process, I can say without hesitation that B & K Collision provides top-tier collision repair. I highly recommend their services to anyone in need of quality auto body work.

Customer Service

Friendly and knowledgeable front desk. I was assisted with the ride from the shop to my home and back to the shop after the repair was completed.

Returned Clean

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Repair Quality

Customer Service

These guys know what they're doing. The quality of work is amazing and they saved me money on my deductible!

Returned Clean