B & K Collision

5.0 (703reviews)
100%
2521 Oakwood,  Melvindale,  MI  48122

B & K Collision is a full service repair facility servicing all makes and models. We are a family run business that has been helping customers since 1999! We do top quality body and paint work and are direct repair for State Farm Insurance. Look us up online at https://bkrepair.com!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (703)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The level of customer service stands out prominently across reviews, with customers highlighting how staff went above and beyond to assist them through the repair process, including helping navigate insurance claims and offering loaner vehicles. Communication throughout the repair process is frequently commended, with customers appreciating regular updates via calls, texts, and emails. Timeliness is another strong point, with numerous customers noting their vehicles were completed on or ahead of schedule. Vehicle cleanliness upon return is a recurring highlight, with customers delighted to receive their cars detailed inside and out. A few customers noted areas for improvement, including occasional delays and minor finishing details, as mentioned directly in their feedback.
Select to learn more
"B&K went above and beyond repairing my car. They assisted me with my insurance claim, gave me ..." Read more
"... painting process, I can say without hesitation that B & K Collision provides top-tier collision repair. I highly recommend their services to anyone in need ..." Read more
"B&K ranks with the best of the professionals in auto restoration!"
"... choice of going to B & K collision repair shop! They went above and beyond my expectations and even cleaned and detailed the inside of my car! ..." Read more
"They fixed my car after a crash and when I drove it, it felt like it came straight off the assembly line."
"Job was finished two days ahead of time. Inside of car was spotless. They also worked to get ..." Read more
"... without a car, they were understanding of this and they completed the repairs asap" Read more
"Our vehicle was ready prior to the date expected."
"They were very transparent with all delays due to parts on back order. They called me to advise all issues and went above ..." Read more
"They are amazing. Work done on my car done in 7 business days. My car looks like brand new"
"Excellent communication every step of the way! I love that."
"Kept me well informed from start to finish, via email, text and calls! From review of vehicle, ..." Read more
"Their front desk is exceptional, kind and understanding! They kept me informed"
"... the liaison between the insurance company and me .Every time I called they were promt and answered my questions" Read more
"Had a wonderful experience- great combination of communication and exceptional work"

Likely to Recommend

Repair Quality

Customer Service

The staff at B & K were there every step of the way with me from the insurance to the completion of my vehicle. Not only did they do an amazing job with the repairs, but I left the car a mess and they gave it back to me nice and clean. Thank you all for all your kindness, and help through the whole process. This place is amazing and definitely will use it again and tell others to use it. God bless you

Returned Clean

Likely to Recommend

Repair Quality

Work performed was done as expected, with a fast turnaround. I highly recommend D&K Collision.

Customer Service

Everyone in the office was nice and friendly, especially the woman who cashed me out.

Returned Clean

Likely to Recommend

I'm always telling folks where I go for paint or body work

Repair Quality

Whenever I need great body work or painting I always choose B&K fair, honest and always ahead of the schedule.

Customer Service

Top quality service at B&K ,Fair price! That's why I always take my business to them.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very great service.. my truck looks amazing thank you!

Customer Service

Returned Clean

Likely to Recommend

It may be a little farther to go but the piece of mind knowing they will take care of me and the car is more than worth getting a local repair shop, who may take advantage of my nice nature

Repair Quality

The staff and care provided from B&K was exceptional! They really care about their customer!

Customer Service

The customer service front desk staff were excellent! They really help me through a tuff time and the getting my vehicle fixed asap. They know the insurance process and what needed to be done ! Thank you

Returned Clean

Likely to Recommend

Without hesitation

Repair Quality

As usual, B&K Collision of Melvindale is the best!

Customer Service

Their communication was top notch!

Returned Clean

Likely to Recommend

Repair Quality

Amazing service. My car looks amazing !

Customer Service

Returned Clean

Likely to Recommend

Thank you for your service. Everything was great. I will see you guys in the future. Thank you.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service great factory quality repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would not recommend anyone else

Repair Quality

Job was finished two days ahead of time. Inside of car was spotless. They also worked to get AAA moving on the claim.

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend B&K to my friends and family. I give you a10 everything was A OK with me 👍🏾

Repair Quality

Customer Service

I liked everything about my service.

Likely to Recommend

Repair Quality

Great service, very friendly and helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had a wonderful experience- great combination of communication and exceptional work

Customer Service

Wonderful communication and timely work

Returned Clean

Likely to Recommend

Repair Quality

I am fully satisfied with my choice of going to B & K collision repair shop! They went above and beyond my expectations and even cleaned and detailed the inside of my car! My child said it smells amazing and looks great. Thank you, thank you thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean