B & K Collision

5.0 (690reviews)
100%
2521 Oakwood,  Melvindale,  MI  48122

B & K Collision is a full service repair facility servicing all makes and models. We are a family run business that has been helping customers since 1999! We do top quality body and paint work and are direct repair for State Farm Insurance. Look us up online at https://bkrepair.com!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (690)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting repairs that left vehicles looking brand new or better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating regular updates via calls, texts, and emails. Timeliness is another strong point, with many vehicles completed on or ahead of schedule. Customers also express delight at receiving their vehicles thoroughly cleaned and detailed inside and out. A few customers noted opportunities for improvement, including more proactive status updates without needing to call in, and occasional minor finish details being missed, as mentioned directly in their feedback.
Select to learn more
"... great shape but they also cleaned it, inside and out. The customer service was amazing, very helpful and prompt. Id recommend them over any other auto body shop." Read more
"... the repairs. The repair was completed promptly and the workmanship was exceptional. They even polished out some scratches on the right ..." Read more
"... were professional all the way through the process. The quality of work was top notch! Highly recommend them!!" Read more
"... partnering with B & K. This local business is accessible. Honest, and the staff is warm and knowledgeable." Read more
"Time to complete was exceptional, quality perfect."
"Job was finished two days ahead of time. Inside of car was spotless. They also worked to get ..." Read more
"They have always had my vehicles done either before or at the time I was told they would be fixed."
"Exact day as quoted at start of repairs."
"They were very transparent with all delays due to parts on back order. They called me to advise all issues and went above ..." Read more
"It took longer than the 4-5 days I was told"
"Excellent communication every step of the way! I love that."
"Kept me well informed from start to finish, via email, text and calls! From review of vehicle, working with insurance, ordering ..." Read more
"Great customer service & communication, from the initial referral through completion!"
"Communications was on point every step of the way."
"Had a wonderful experience- great combination of communication and exceptional work"

Likely to Recommend

I would not recommend anyone else

Repair Quality

Job was finished two days ahead of time. Inside of car was spotless. They also worked to get AAA moving on the claim.

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend B&K to my friends and family. I give you a10 everything was A OK with me 👍🏾

Repair Quality

Customer Service

I liked everything about my service.

Likely to Recommend

Repair Quality

Great service, very friendly and helpful

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Had a wonderful experience- great combination of communication and exceptional work

Customer Service

Wonderful communication and timely work

Returned Clean

Likely to Recommend

Repair Quality

I am fully satisfied with my choice of going to B & K collision repair shop! They went above and beyond my expectations and even cleaned and detailed the inside of my car! My child said it smells amazing and looks great. Thank you, thank you thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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The best

Repair Quality

Very great job and fast

Customer Service

Very good job and fast service

Returned Clean

Likely to Recommend

Repair Quality

u were great

Customer Service

Returned Clean

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Repair Quality

B&K went above and beyond repairing my car. They assisted me with my insurance claim, gave me a loaner car and returned my car not only in great shape but they also cleaned it, inside and out. The customer service was amazing, very helpful and prompt. I’d recommend them over any other auto body shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

B&K we’re professional all the way through the process. The quality of work was top notch! Highly recommend them!!

Customer Service

The personnel were great too- polite, respectful and helpful!

Returned Clean

Likely to Recommend

Repair Quality

Great job on fixing my Escalade and great communication!

Customer Service

Returned Clean

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excellant

Repair Quality

perfect😊

Customer Service

great!!!

Returned Clean

Likely to Recommend

Repair Quality

Most everything looked good. A few disappointments with a few small chips in the door that were missed and still a little small area on the side view mirror that wasn’t buffed out, still leaving a little black smudge. Also some sticky white stuff stuck to the rear driver side window and inside rear door that I had to scrub off. And finally, the front driver door liner came off and I had to struggle to put it back on. I’m assuming it was from having been removed for repair because it never did that before.

Customer Service

Staff were courteous and professional

Returned Clean

Likely to Recommend

Excellent service, couldn't have asked for more.

Repair Quality

Customer Service

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Repair Quality

I found the work very well done. From the time I stopped into their business I was treaded like they have known me for years.

Customer Service

They answered all my questions and were very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Do what they say

Customer Service

Held to schedule

Returned Clean

Likely to Recommend

Repair Quality

It was an amazing experience partnering with B & K. This local business is accessible. Honest, and the staff is warm and knowledgeable.

Customer Service

The staff is approachable, which puts customers at ease.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean