Babbitt Collision Center

4.9 (742reviews)

99%

(928) 773-7551

2149 E. Huntington, Flagstaff, AZ 86004

99%

See Photos

2149 E. Huntington
Flagstaff, AZ 86004

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Babbitt Collision Center

See Photos

2149 E. Huntington
Flagstaff, AZ 86004

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 114 years.

Jim Babbitt Collision Center is a full service body shop that repairs most makes and models. We are the only certified aluminum repair facility located in Flagstaff, AZ. Babbitt Ford has been serving Northern AZ for over 100 years. Our goal is to provide quality repairs in a timely fashion. In any kind of repair, communication is key and options paramount. We can call, email, or text updates to our customers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (742)

Sort By:
Newest
Rating

691 Customers Rated

5 Stars

79.4% Complete

(589)
4 Stars

6.7% Complete

(50)
3 Stars

1.9% Complete

(14)
2 Stars

0.9% Complete

(7)
1 Star

0.9% Complete

(7)
< 1 Star

3.2% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with many highlighting professional, knowledgeable, and friendly staff who go above and beyond. Repair work is frequently described as excellent, with vehicles returned clean and in showroom condition. Communication is a standout strength, as customers appreciate being kept informed throughout the repair process with regular updates on progress and timelines. Timeliness is also well-regarded, with numerous customers noting their vehicles were completed on or ahead of schedule. A few customers mentioned minor areas for improvement, including occasional paint color mismatches, small parts not reinstalled, and isolated communication gaps, as noted directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Terrific, from start to finish. Babbitt sets the standard for a great customer-centered experience, going above and beyond in every way. The best ever.m!"

"... best overall experiences I've had with any business. Customer service, communication, and quality of work were all stellar!" Read more

"All staff and technicians were excellent and very professional. The work was completed in a timely manner. The technician ..." Read more

"From my first encounter to my last, the staff and customer service were excellent. There was transparency throughout the process."

"... beyond. The body work done on our vehicles has been quality work and completed on time. Really appreciate your old school customer service!" Read more

"It was ready a couple of days early."

"Great job! And it was ready when promised and clean!"

"Finished one day early."

"A few bumps along the road but it was expected. Excellent communication on timeline and what to expect."

"I got my car back in one day less the planned day. They got A+.."

"I was updated often and knew what to expect with repairs. I live that communication!"

"The staff shows concern for the customers! I really appreciated the phone calls about how the work was progressing."

"Thanks so much, especially for being communicative and offering me a loaner vehicle so I could skip paying out of pocket and having to ..." Read more

"I got progress updates frequently"

"Once I dropped off my car I heard nothing until I called about completion."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Terrific, from start to finish. Babbitt sets the standard for a great customer-centered experience, going above and beyond in every way. The best ever.m!"

"... best overall experiences I've had with any business. Customer service, communication, and quality of work were all stellar!" Read more

"All staff and technicians were excellent and very professional. The work was completed in a timely manner. The technician ..." Read more

"From my first encounter to my last, the staff and customer service were excellent. There was transparency throughout the process."

"... beyond. The body work done on our vehicles has been quality work and completed on time. Really appreciate your old school customer service!" Read more

"It was ready a couple of days early."

"Great job! And it was ready when promised and clean!"

"Finished one day early."

"A few bumps along the road but it was expected. Excellent communication on timeline and what to expect."

"I got my car back in one day less the planned day. They got A+.."

"I was updated often and knew what to expect with repairs. I live that communication!"

"The staff shows concern for the customers! I really appreciated the phone calls about how the work was progressing."

"Thanks so much, especially for being communicative and offering me a loaner vehicle so I could skip paying out of pocket and having to ..." Read more

"I got progress updates frequently"

"Once I dropped off my car I heard nothing until I called about completion."

Michelle (Mercedes-Benz owner) reviewed 8/3/26

Dwight & Roberta (RAM owner) reviewed 7/30/26

Repair was done as fast as all of the damage was exposed and all the repair parts were received. The Collision Center kelp me informed though out the Repair.

Manuala (Acura owner) reviewed 7/24/26

David (Toyota owner) reviewed 7/23/26

Joe (Kia owner) reviewed 7/6/26

Non oem fender also found a couple of scratches.

Very friendly and knowledgeable.

Anonymous (Ford owner) reviewed 7/2/26

Quick friendly and came back clean

Quick friendly and knowledgeable

Audrelia (Subaru owner) reviewed 6/29/26

I was updated often and knew what to expect with repairs. I live that communication!

I was updated often and knew what to expect with repairs. I live that communication! Jason was Awesome

Ron (Ford owner) reviewed 6/29/26

All went quite well. The repair work was excellent.

Carolyn (Lincoln owner) reviewed 6/29/26

Deborah (Ford owner) reviewed 6/29/26

Did a great job and kept me informed about vehicle status

Gage was great

Frank (Subaru owner) reviewed 6/26/26

After hearing tales of other repair places and our experience with Babbits we would definitely recommend them.

Great friendly service, a really good job done. We were very satisfied. Done quicker than we expected too.

Friendly professional service.

Greg (Hyundai owner) reviewed 6/19/26

Jason and Gage went above and beyond in identifying and fixing a rattle that apparently had nothing to do with the claim. That is the definition of customer service! Thank you!

Harvey (RAM owner) reviewed 6/18/26

Great work.

Bryce (Ford owner) reviewed 6/18/26

Collision Center would recommend to anyone; the service department has been removed from our list of approved dealerships for repairs.

The Collision Center was great! super helpful able to get us a line-by-line estimate without any issues. I wish we would have had the same experience with the service department. We had two vehicles in at the same time just different departments and very different experiences and outcomes.

Customer service for the collision center is a 10 out of 10. Very responsive, great communication.

Nicole (Subaru owner) reviewed 6/15/26

Wendy (Toyota owner) reviewed 6/12/26

They were wonderful. I can’t say enough about everyone.

Wonderful!!!!

Anna (Ford owner) reviewed 6/10/26

Gage is great!

Mary (Toyota owner) reviewed 6/10/26

I would highly recommend

Fantastic service … the staff is professional and extremely helpful with information and communication.

Great

Josh (Toyota owner) reviewed 6/9/26

Great service. Very satisfied with repairs.

Lois (Subaru owner) reviewed 6/8/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Babbitt Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

About Babbitt Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (742)

691 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean