Babbitt Collision Center

5.0 (766reviews)

100%

(928) 773-7551

2149 E. Huntington, Flagstaff, AZ 86004

100%

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2149 E. Huntington
Flagstaff, AZ 86004

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Babbitt Collision Center

See Photos

2149 E. Huntington
Flagstaff, AZ 86004

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 114 years.

Jim Babbitt Collision Center is a full service body shop that repairs most makes and models. We are the only certified aluminum repair facility located in Flagstaff, AZ. Babbitt Ford has been serving Northern AZ for over 100 years. Our goal is to provide quality repairs in a timely fashion. In any kind of repair, communication is key and options paramount. We can call, email, or text updates to our customers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (766)

Sort By:
Newest
Rating

716 Customers Rated

5 Stars

80% Complete

(613)
4 Stars

6.7% Complete

(51)
3 Stars

1.8% Complete

(14)
2 Stars

0.9% Complete

(7)
1 Star

0.9% Complete

(7)
< 1 Star

3.1% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise Babbitt Collision for outstanding service quality, clear communication, and timely repairs. Many highlight the professionalism, friendliness, and knowledgeability of the team, with several noting repairs were completed ahead of schedule. The quality of bodywork and paint restoration receives strong acclaim, with vehicles often returned cleaner than when dropped off. Customers appreciate proactive updates throughout the repair process and seamless coordination with insurance companies. A few customers noted minor issues such as paint color discrepancies, small parts needing reinstallation, or slightly longer wait times due to parts ordering, though these were generally resolved promptly. Overall, the shop earns high marks for delivering a customer-centric, hassle-free experience.

Select to learn more

Service Quality
Timeliness
Communication

"Terrific, from start to finish. Babbitt sets the standard for a great customer-centered experience, going above and beyond in every way. ..." Read more

"All staff and technicians were excellent and very professional. The work was completed in a timely manner. The technician ..." Read more

"... best overall experiences I've had with any business. Customer service, communication, and quality of work were all stellar!" Read more

"From my first encounter to my last, the staff and customer service were excellent. There was transparency throughout ..." Read more

"The staff did a great job for me. The finished work looks great. They had the vehicle washed & vacuumed and provided detailed guidance how to ..." Read more

"Great job! And it was ready when promised and clean!"

"... cheerful, knowledgeable and helpful above and beyond. The body work done on our vehicles has been quality work and completed on time. Really appreciate your old school ..." Read more

"I got my car back in one day less the planned day. They got A+.."

"Babbitt Collision was fine. The Honda dealership absolutely sucked with the calibration! MUCH later than I was initially told."

"Customer service for the collision center is a 10 out of 10. Very responsive, great communication."

"The staff shows concern for the customers! I really appreciated the phone calls about how the work was progressing."

"Once I dropped off my car I heard nothing until I called about completion."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Terrific, from start to finish. Babbitt sets the standard for a great customer-centered experience, going above and beyond in every way. ..." Read more

"All staff and technicians were excellent and very professional. The work was completed in a timely manner. The technician ..." Read more

"... best overall experiences I've had with any business. Customer service, communication, and quality of work were all stellar!" Read more

"From my first encounter to my last, the staff and customer service were excellent. There was transparency throughout ..." Read more

"The staff did a great job for me. The finished work looks great. They had the vehicle washed & vacuumed and provided detailed guidance how to ..." Read more

"Great job! And it was ready when promised and clean!"

"... cheerful, knowledgeable and helpful above and beyond. The body work done on our vehicles has been quality work and completed on time. Really appreciate your old school ..." Read more

"I got my car back in one day less the planned day. They got A+.."

"Babbitt Collision was fine. The Honda dealership absolutely sucked with the calibration! MUCH later than I was initially told."

"Customer service for the collision center is a 10 out of 10. Very responsive, great communication."

"The staff shows concern for the customers! I really appreciated the phone calls about how the work was progressing."

"Once I dropped off my car I heard nothing until I called about completion."

Ivett (Chevrolet owner) reviewed 9/17/26

Todd (Ford owner) reviewed 9/15/26

would have been a 10 but getting required part from Phoenix was challenging

Sheila (Ford owner) reviewed 9/14/26

Elizabeth (Ford owner) reviewed 9/14/26

Lee (Lincoln owner) reviewed 9/13/26

Eric (Ford owner) reviewed 9/3/26

Great job from everyone in the front office to the exceptional quality of the work performed in the shop. Communication and professionalism across the board was first class!

Thanks for your great work and professionalism from everyone.

Phillip (Ford owner) reviewed 8/30/26

Gage gave great information on top of great service and workmanship.

Terrence (Toyota owner) reviewed 8/27/26

Dwight & Roberta (Ford owner) reviewed 8/26/26

Ben (Ford owner) reviewed 8/24/26

Lorraine (Toyota owner) reviewed 8/24/26

Robert (Ford owner) reviewed 8/20/26

Deborah (Toyota owner) reviewed 8/19/26

Gage kept me informed every step of the way, explaining in detail what they would have to do. He showed me respect and answered all my questions with confidence and patience. I was impressed by the way he worked with the insurance company to convince them to pay what was necessary to complete the job with quality The work performed was excellent and my car looks brand new. Toni was particularly persuasive convincing the insurance company to pay for an upgrade in my rental. i’m grateful to Babbitt for making the entire process as smooth as possible.

I filled this out in detail yesterday.

Maxima (Ford owner) reviewed 8/19/26

Very friendly and informative. Recall was performed and completed.

William (Audi owner) reviewed 8/17/26

Service and repairs were wonderful

Vince (Ford owner) reviewed 8/17/26

Jon (Ford owner) reviewed 8/14/26

Outstanding customer service from start to finish.

Dwight & Roberta (RAM owner) reviewed 8/11/26

Repair was done as fast as all of the damage was exposed and all the repair parts were received. The Collision Center kelp me informed though out the Repair.

On time repair, kelp informed of progress and delivery date.

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Babbitt Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

About Babbitt Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (766)

716 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0