Babbitt Collision Center

4.9 (760reviews)
99%
2149 E. Huntington,  Flagstaff,  AZ  86004

In operation 114 years.

Jim Babbitt Collision Center is a full service body shop that repairs most makes and models. We are the only certified aluminum repair facility located in Flagstaff, AZ. Babbitt Ford has been serving Northern AZ for over 100 years. Our goal is to provide quality repairs in a timely fashion. In any kind of repair, communication is key and options paramount. We can call, email, or text updates to our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (760)

Likely to Recommend

Repair Quality

Had a great experience the individual kept me informed on the progress of the repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good job.

Repair Quality

Well done.

Customer Service

Returned Clean

Likely to Recommend

Great customer service & repairs, made it look like was never damaged.

Repair Quality

Done great job on all repairs.

Customer Service

Appreciate great customer service. Appreciate the help the workers provided.

Returned Clean

My Experience

The car was returned to us late yesterday and appears to look and run as good as new so we are very pleased. Except for part delays the process could not have been any smoother.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Always do!

Repair Quality

They did a wonderful job it’s like a totally new car!

Customer Service

They really treated me great and provided updates on the repairs!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I still haven't seen or received the vehicle - I paid the invoice last week. The cost went from $902 to $1,700 with window issues and 16 days and counting. Gage reduced the final cost to $1,600. How would you feel?

Repair Quality

Brought in 2020 Bullitt to have a 5-inch scratch over the right rear wheel well to get repaired and repainted. Original quote was $902. Brought the car in - was told 4 days to complete. Got a second call that the bid was incorrect and the actual cost was $1,300. Single use fasteners and dismantling the bumper and labor were the reasons. Got another call back that there was hail damage in the vicinity of the scratch. I had never seen the hail damage. I said to go ahead and fix it and do it right. The cost became $1,700. The completion time was extended into the following week. Then there were issues with reinstalling the rear quarter window. The glass got broken, Two days to receive the replacement. Then another call that the window frame was bent. I explained that I had to leave town on Thursday of last week because my wife was having surgery. I was hoping to pick up the car by then but the window was not ready. Gage was professional and made all the calls to explain what was happening. I did not get upset or take my frustrations out on Gage. However, I am very disappointed. Brian Parrish

Customer Service

Gage handled a difficult situation as best he could. He did not shy away from calling me to explain what was happening. Again, I was not upset and did not take my frustrations out on him. I just want my car fixed properly.

Returned Clean

Likely to Recommend

Repair Quality

I am pleased with the quality of the repair and with the time it took to do it.

Customer Service

Returned Clean

Likely to Recommend

They cleaned in and out and I was really surprised and happy.

Repair Quality

It took a little longer than expected but the job was done well. Your employees were very nice and willing to answer questions I had.

Customer Service

Returned Clean

My Experience

Job well done, courteous, punctual & informed in advance when done. In fact. Went one day earlier & was able to take truck. Thanks

My Experience

Gage was awesome with communication and customer service. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good and very nice.

Likely to Recommend

Great

Repair Quality

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The fender were not lined up

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work

Customer Service

Alway great customer service

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Good customer service