Babbitt Collision Center
In operation 114 years.
Jim Babbitt Collision Center is a full service body shop that repairs most makes and models. We are the only certified aluminum repair facility located in Flagstaff, AZ. Babbitt Ford has been serving Northern AZ for over 100 years. Our goal is to provide quality repairs in a timely fashion. In any kind of repair, communication is key and options paramount. We can call, email, or text updates to our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
The repair was very well done. However, it took an extraordinary amount of time and very little communication and only when I called.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
It took a month for Babbitts to complete my car. I called several times to get updates and I was told different things each time. However, I want to compliment Sherry for her patience and kindness. The delays were certainly not her fault!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are AWSOME. Wish I'd used your for my truck that is still not fixed correctly from an accident July 1, 2021
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic Job. Friendly people I would recommend them to anyone
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Not happy with the noise from door. Most likely doesn’t fit right or sealed right. Very dissatisfied with the how rear tire wasn’t check for sensor! It burned a hole in tire! It could have been fatal!!!
Customer Service - 2.5/5.0 -
I was give misinformation or non at all with when my vehicle would be completed.
Returned Clean
Likely to Recommend - 2.5/5.0 -
5 would be indifferent. I'd tell them of my experience. Good bodywork though.
Repair Quality - 0.5/5.0 -
If (10) is just satisfied then..I would rate my over all experience would be a (1). I am satisfied with the body work. What I'm dissatisfied with is with the return of the vehicle. Body shop did not completely go over vehicle. The battery died on me while I drove off. The pickup time was around 4pm on a Friday. Call back to shop about issues . Manager instructed me to go to local auto parts store and have it diagnosed. Since body shop was closing for the weekend. Local parts store diagnosis of issue was battery. I purchased battery and same issue. No charging of battery. Next, checked with handheld reader at same parts store. Was told alternator was issue. Purchased alternator. Same issue. No charge to battery. Next day. Took it upon myself to find issue. Bought volt meter at local Walmart and started tracing wires. Upon inspection. Fuse block at battery was broken(open short circuit). Tried locating part. Even tried at Ford dealer on Saturday. Part not available all any parts store or dealer. Then purchased solder gun and solder. Took apart fuse block and repaired short in connection and repaired unit. We as a family was back on the road Saturday evening. We do not live in the town of repaired body shop. P.S. autobody shop did not topped Trans fluid in transmission. Drove out Jerking from parking lot. The Shop drove back in and topped off fluids. Again, if shop says vehicle was going to be ready.. then it should've been ready. NOT!
Customer Service - 0.5/5.0 -
Was told to have vehicle diagnosed at local parts store for issue I was experiencing. Since it was a Friday evening and they were ready for weekend.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would tell them to go elsewhere, it’s not worth the headache.
Repair Quality - 3.5/5.0 -
Color is still a little off but I’d rather leave it that way than go through that 3 week wait time again.
Customer Service - 2.5/5.0 -
Every time I called I was always put on hold and then forgotten. When they do answer I was always told to wait for the secretary. I guess she was the one fixing my vehicle
Returned Clean
My Experience - 5.0/5.0 -
It was a job well done
Likely to Recommend - 5.0/5.0 -
The body shop did a good job on my vehicle.
Repair Quality - 5.0/5.0 -
U did an awesome job on my vehicle.
Customer Service - 5.0/5.0 -
U did an awesome job on my vehicle.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Car wasn’t detailed as best as expected
Customer Service - 0.5/5.0 -
No communication, expected us to know when car was gonna be ready
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
Still waiting for parts - no follow up so far
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Josh did an excellent job. However, as the primary full-time caregiver for a disabled elderly parent, it was difficult for me to find the time and arrange for someone to provide back-up care so I could make multiple trips to the dealerships after the collision center was finished with my car. Both dealerships provided a free shuttle service which helped immensely, and the shuttle drivers were courteous and efficient.
Repair Quality - 4.0/5.0 -
There were a few issues after I first picked up the car, but as of today all work has been completed. If there were no issues I would have rated the quality of repairs a 10. My car looks and feels brand new!
Customer Service - 5.0/5.0 -
Josh at Babbitt Ford Collision Center was professional and helpful, and kept me updated on all facets of the job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great. Service person was nice as well.