Baierl Collision Center
In operation 70 years.
Baierl Collision of Wexford provides high quality collision repair services and also provides a network of support. From incident to return of your repaired vehicle we are here for you. We provide all you could need from the service perspective, top notch customer support, insurance mediation, and much more. We are people you can trust to provide safety, quality, and care for your vehicle, start to finish. We hold our customers safety and well-being above all else and have the expertise, training, and credentials to provide you with the best possible outcome. We are proud to stand behind our quality and offer a lifetime warranty on all work performed by our shops.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
From the start talking with Josh Fusco, then getting constant updates from Kirkland, and then them finishing the job way earlier than what was originally expected, we are completely satisfied with the timeliness, communication, and the work done. I hope I don't have to, but I would definitely go back to them. I will recommend them to anyone I can. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
LOVED THE SERVICE
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciated Karlee’s excellent customer service throughout the process. That said, it did seem like a lengthy process without our vehicle > 4 weeks and not sure how that timeframe will affect the insurance claim from the rental car standpoint.
My Experience - 5.0/5.0 -
All looks great! Thank you
My Experience - 5.0/5.0 -
Fully explained the process when initially dropping off, and kept me updated throughout the process. I even threw a curveball in the process and they handled it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was declared a loss
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will Not recommend. If we ever need collision repairs, we will not use your services in the future. Frederick Dely is not the owner of the Toyota. Fred is my spouse. I am the owner of my Toyota. Kori Dely.
Repair Quality - 3.0/5.0 -
The quality and craftsmanship of the repair was great. Not satisfied with the repair time and lack of communication.
Customer Service - 2.0/5.0 -
Would have liked better communication of status updates. Would have liked an honest expected time estimate at time of drop off. My Toyota and Drone mobile apps send alerts and several times my car was left outside and unlocked. Your parking lot is open to the public and not blocked off.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Received efficient and courteous service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional, kept me up to date and it was a easy experience for this situation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me up to date o. The progress, also explained what they would to the car. They also finished before the estimated time. My car actually fees like it is running smoother and better
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Car looks great. Thank you.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! It took a little longer that I would like, but everyone was very friendly and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Repair took weeks. Baierl did not communicate well about status, when it would be finished. Only one employee saved the day to get it done in time before I would have to pay for rental car out of pocket.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I have answered this question Dissatisfied several times before online but no person has followed up. This is even more annoying !