Baierl Collision Center
In operation 70 years.
Baierl Collision of Wexford provides high quality collision repair services and also provides a network of support. From incident to return of your repaired vehicle we are here for you. We provide all you could need from the service perspective, top notch customer support, insurance mediation, and much more. We are people you can trust to provide safety, quality, and care for your vehicle, start to finish. We hold our customers safety and well-being above all else and have the expertise, training, and credentials to provide you with the best possible outcome. We are proud to stand behind our quality and offer a lifetime warranty on all work performed by our shops.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh and Larlee were wounderful Josh is an exceptional young man and a credit to your company. Karlee was sweet kind and very knowledgeable about the cars and service she was well trained and very pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh and Carlee were wounderful they are a asset to your company
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me updated, the convenience of the car rental delivery and drop off, the beautiful repair, the outstanding cleaning of my mats and wheels, plus the friendly correspondence of Karlee!
Likely to Recommend - 5.0/5.0 -
They did wonderfully!
Repair Quality - 5.0/5.0 -
They did a fantastic job repairing, replacing and cleaning my vehicle. Karlee the service representative was kind, attentive and patient when answering my questions.
Customer Service - 5.0/5.0 -
Kind , attentive and patient.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Took very long with few updates in between. I understand there was a change in managing but it would have been nice to know beforehand
Customer Service - 2.5/5.0 -
They were very clear but updates were few and far between
Returned Clean
My Experience - 5.0/5.0 -
Josh at the front desk was so friendly and efficient. Karlee kept me informed every step in the process, always took the time to answer my questions. She was always so pleasant. Once the work was completed on my car you couldn’t even tell it was in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every part of the process was extremely easy and everyone I interacted with very professional
Customer Service - 5.0/5.0 -
Every part of the process was extremely easy and everyone I interacted with very professional
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
This link indicating the progress never updated. I never received paper work, communication or anything indicating what the actual additional damages were that they found.
Customer Service - 3.5/5.0 -
Text message updates twice a week was useful.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Only if time were not a factor - quality of work is great
Repair Quality - 5.0/5.0 -
They seemed to take a lot of care to get things right. The areas of the car that were repaired look and feel new.
Customer Service - 3.5/5.0 -
Communication at first was nonexistent until the insurance company prodded, more than a month in. The repair took a LONG time (about 10 weeks), which I'm fine with given the complexity and the holidays, but knowing more about the timeline would have helped.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed and did a complete job efficiently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every one was very kind and professional and explained the process very well.
My Experience - 5.0/5.0 -
Yes the vehicle looks like I just purchased it and you could not tell there was body work done to it .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time in 10 years we’ve had a repair done at Baierl Collision. Staff and Service (repairs) were terrific. You hope not to need this, but when you do I’m glad they are there. I would definitely use Baierl again.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would recommend with a warning about lack of communication.
Repair Quality - 4.5/5.0 -
As far as I can tell, the repairs are fine. My only dissatisfaction was the lack of communication.
Customer Service - 3.0/5.0 -
When I dropped off the car, I was told I would receive updates by text. In the 8 weeks you had the car, I got 2 texts: that it was entering the paint shop, and that it was ready for pick up. No communication about what was taking so long.