Bakersfield Auto Body

4.9 (1,752reviews)
99%
4851 Stine Road,  Bakersfield,  CA  93313
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Shop AssistantSparkles

In operation 28 years.

Bakersfield Auto Body is a locally owned repair business that has been serving the community since the 1950's. Our goal is to provide high quality repairs in a timely fashion whether we are dealing with an insurance company or repair paid out of pocket. We provide a high level of client satisfaction and stand proud as we deliver a Limited Lifetime Warranty on the repairs we turn out. As the only factory backed and trained Toyota and Lexus Certified Collision Center in Kern County, you can trust us with your vehicles. Bakersfield Auto Body holds additional factory and I-Car training for Honda, Acura, GM, Nissan, Hyundai, Kia and Ford Aluminum. The local choice is the preferred choice, Bakersfield Auto Body!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM Basic
Honda
Hyundai
I-Car
Kia
Lexus Authorized
Nissan
Scion
Toyota

Reviews (1,752)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new post-repair. The team receives high marks for professionalism, friendliness, and making the repair process stress-free. Proactive communication via text updates throughout the repair process is frequently highlighted as a standout feature. Timeliness is a strong suit, with numerous customers noting repairs completed ahead of schedule. A few customers noted isolated concerns such as parts not fully addressed on first return, minor alignment issues, or inconsistent updates, reflecting areas customers feel could be refined further.
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"... Communication has been very professional and efficient. The quality of the workmanship was exceptional considering that my vehicle was only 5 days old. ..." Read more
"You guys did a great job of restoring my car to better than it was pre-accident"
"Couldn't asked for better body work on my vehicle. There were no surprises especially with the quoted ..." Read more
"Friendly professional employees. They were able to fix my vehicle quickly without losing quality. Very happy that the repairs are under warranty. ..." Read more
"Customer service is awesome. However I wasnt looking for customer service. I wanted the job done correct."
"... and great the service was. From drop of to pick up, everything was beyond expeditious. Thank you so much again!" Read more
"Everyone was very nice and professional and, the work was completed 2 days earlier than the date set and my car looks fantastic."
"Its was finish before the promise date"
"... referral and kept me informed every step of the way. My vehicle repairs were actually done before their estimated timeframe which was a plus. I highly recommend Bakersfield ..." Read more
"Yes, the repair job was done very well. I appreciate that it was done in a fast and timely manner."
"I appreciated the constant communication via text messages. I have weird work hours sometimes so its easier ..." Read more
"... completed professionally, and my car looks great. The staff kept me informed throughout the process, answered my questions, and completed the work in ..." Read more
"... in anxious but the results and process were great. I also really liked getting the text messages with updates." Read more
"... vehicle and then the next time they would call me. No consistency." Read more

Likely to Recommend

Repair Quality

Awesome service! Although it took much longer than I was expecting, I was kept up to date regularly of the progress. David was great! And from all appearances the work is very nice.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The job was very well .good customer service.German and the front office was super friendly and nice .Definitely recommend to bring your vehicle here.

Customer Service

My Experience

Greta customer service and very professional David help us out allot And their work speaks for itself

Likely to Recommend

Would definitely recommend the shop to family and friends

Repair Quality

Greta staff and excellent customer service

Customer Service

David went above and beyond to help us get our vehicle back to us

Likely to Recommend

Would recommend

Repair Quality

My experience was professional and timely

Customer Service

They always picked up the phone quickly and always had answer to all my questions

Returned Clean

Likely to Recommend

Professional place!

Repair Quality

The staff were so kind and professional. My car was repaired so quickly. Thank you to the adjuster for ordering the part so quick and just a nice guy! Thank you to all the staff for taking care of my concerns.

Customer Service

Beautiful and kind ladies!

Likely to Recommend

This auto shop goes above and beyond to satisfy their clients.

Repair Quality

I thought the process was going to take longer than expected but that was not the case.

Customer Service

The staff were so nice and welcoming.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff, very knowledgeable, quick repair, thank you so much! We highly recommend!

Likely to Recommend

We’ve been taking our cars to this location for the past several years.

Repair Quality

Nicely done. Thank you!

Customer Service

Everyone was so kind. Thank you!

Likely to Recommend

I would definitely recommend the shop to friends and family

Repair Quality

Wish my vehicle could of been ready a little sooner but other than that it looks great 👍

Customer Service

Customer service was very good

Likely to Recommend

Repair Quality

German does a good job

Customer Service

Sometimes it’s hard to get German on the phone

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

My Experience

The quality of service and repair was awesome

Likely to Recommend

Repair Quality

Great repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service. My car came out as if there were no accident. My experience was great.

Likely to Recommend

Very likely.

Repair Quality

Very good customer service. Very friendly . I got my car back just like brand new

Customer Service

Got my car back within a week. Very satisfied.

Likely to Recommend

Repair Quality

They were amazing! Friendly, quick great work!

Customer Service

My Experience

Outstanding customer service. Very personable. Make you feel like u r important to them

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, I’ve been telling everybody about how great they were!

Repair Quality

They did a fabulous job, they were very communicative through the whole process, and they repaired my car when promised.

Customer Service

All the front office staff were lovely, very kind and welcoming.

Returned Clean

My Experience

I couldn’t be more pleased with the service rendered in the repair of my vehicle; the installation of the passenger side mirror. Germany, advisor did an outstanding job from the start to finish. Transportation was provided when I left my car; Kane, the driver was also very pleasant and customer focused. Upon returning to pick up my car, Germany continued to pay close attention to the condition of the vehicle before releasing to me. I’m a satisfied customer and applaud all associates connected to this experience. Thank you

Likely to Recommend

Exceptional organization

Repair Quality

Excellent service all the way around

Customer Service

The service team was very friendly and efficient

Returned Clean

My Experience

Everyone from Dave to the paperwork/clerical staff were great! Very helpful, courteous and professional.

Likely to Recommend

Repair Quality

The professionalism, insight, thoroughness, and timely service exceeded expectations!

Customer Service