Bakersfield Auto Body

4.9 (1,707reviews)
98%
4851 Stine Road,  Bakersfield,  CA  93313
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Shop AssistantSparkles

In operation 28 years.

Bakersfield Auto Body is a locally owned repair business that has been serving the community since the 1950's. Our goal is to provide high quality repairs in a timely fashion whether we are dealing with an insurance company or repair paid out of pocket. We provide a high level of client satisfaction and stand proud as we deliver a Limited Lifetime Warranty on the repairs we turn out. As the only factory backed and trained Toyota and Lexus Certified Collision Center in Kern County, you can trust us with your vehicles. Bakersfield Auto Body holds additional factory and I-Car training for Honda, Acura, GM, Nissan, Hyundai, Kia and Ford Aluminum. The local choice is the preferred choice, Bakersfield Auto Body!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda
Hyundai
I-Car
Kia
Lexus Authorized
Nissan
Scion
Toyota

Reviews (1,707)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, friendliness, and attentiveness. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. A few customers noted minor issues such as misaligned parts or incomplete work requiring return visits, and isolated concerns about communication gaps and unexpected charges were mentioned directly by customers. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... Communication has been very professional and efficient. The quality of the workmanship was exceptional considering that my vehicle was only 5 days old. ..." Read more
"The job was done neat,clean, and outstanding. I am very satisfied with the job well done. Thank ..." Read more
"... with the work this body shop did on my vehicle. The repairs were completed professionally, and my car looks great. The staff kept me informed throughout the process, ..." Read more
"... and professional. The repair was done as promised. I am very impressed of the repair work done on my car. Job well done. Thank you." Read more
"Wonderful job! Paint matched perfectly. Top notch customer service. Car washed and cleaned inside and out. Excellent ..." Read more
"... satisfied are an understatement, I am beyond grateful for how fast and great the service was. From drop of to pick up, everything was beyond expeditious. Thank ..." Read more
"... repair job was done very well. I appreciate that it was done in a fast and timely manner." Read more
"... up-to-date every day and what was going on with my car and finished it in record time which I appreciate it very much. I highly recommend them." Read more
"Everyone was very nice and professional and, the work was completed 2 days earlier than the date set and my car looks fantastic."
"Although the repair took longer than originally estimated, it was understandable given the amount of repairs needed"
"I appreciated the constant communication via text messages. I have weird work hours sometimes so its ..." Read more
"... soon as they received the insurance referral and kept me informed every step of the way. My vehicle repairs were actually done before their ..." Read more
"... whole month and a half later due to insurance issues. Rep couldve updated me on status a bit better." Read more

Likely to Recommend

Repair Quality

The car looks absolutely lately amazing.And if anything else happens to my car , I will be sure to bring it here , thank you guys so much

Customer Service

Likely to Recommend

Repair Quality

Very good service from front office to completion

Customer Service

Returned Clean

My Experience

Muy amables siempre contestaban todas nuestras preguntas .. hisieron buen trabajo en nuestro carro

Likely to Recommend

Repair Quality

Buen trabajo

Customer Service

Buen trabajo

Returned Clean

My Experience

Great customer service was very happy with how the lady’s in the office treated me and with the team that worked on my car

Likely to Recommend

Repair Quality

Great customer service and made my 2019 mustang look brand new thanks to the team

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best work

Customer Service

Very satisfied with severe

My Experience

Everyone is always kind and helpful. Thank you!

My Experience

I’m very satisfied with the job.

Likely to Recommend

Repair Quality

Talked to the advisor about throwing some paint below the side windows. Never happen. Told him that the left headlight appeared to point down. Still does. Showed up to pick up the car and was told there is an extra charge for using credit cards. That is was all I carried and my ride left. Should have been told about this before. At one time on Thursday I was told might be done by 3:30. Wasn’t done until Friday at 4:30. To me that’s a game when that is done. I did receive headlight restorations on both for free, thanks. I would be happy to discuss these issues with someone at (661) 380 - 8190.

Customer Service

All my comments were placed in the first box.

Returned Clean

My Experience

Great communication, and did a wonderful job on the door!

My Experience

The office staff was very professional and super communicative. My repair tech, German, was also friendly and very informative. He made sure to address every single issue that could need to be addressed with my vehicle to ensure it was reinstated to its original form. Bakersfield Auto Body did a fantastic job, and I would recommend this shop to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was great

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Grace & David Daughtery were very welcoming & helpful from the time I took my car in for a quote to the time I picked up my car. They both made my experience so easy & also continued to provide updates on my car. My car looks brand new, like nothing happened. So grateful for the services provided by the Bakersfield Auto Shop. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys explained to Monday Monday during my drop off that you guys would have the car done on Friday and you guys lived up to your word. Thankyou I appreciate it.

My Experience

Everyone very polite!!! Everything very clean!!! My car is like new!! Thank you Bakersfield Auto Body!!!

Likely to Recommend

Absolutely, I will recommend to anyone!!!

Repair Quality

Awesome service!!!

Customer Service

Very great customer service!!!

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Repair Quality

Customer Service

Very good service

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Repair Quality

Bakersfield auto body took care of my 2015 Audi q7 had a fender bender accident basically made it look brand new slight orange peel but hardly noticeable everything looks great

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean