Caliber - Auto Village

4.9 (206reviews)
100%
3000 Bashirtash,  Bakersfield,  CA  93313

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford

Reviews (206)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlighted the team's professionalism, attention to detail, and commitment to keeping customers informed throughout the repair process. Repairs were frequently described as flawless, with vehicles returned looking brand new. Customers appreciated the transparency, daily updates, and the team's willingness to go above and beyond. A few customers noted minor concerns, including post-repair rattling noises, a loose rearview mirror, and an underbody shield issue, as well as one experience involving a color match correction and rental car inconvenience — all raised directly by customers as areas for improvement.
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"Amazing service with clear communication and clean professionals with every interaction. Our second rodeo w Caliber ..." Read more
"No regrets at all. They did an excellent job repairing my car back to how it was. I will most definitely recommend them. Im extremely ..." Read more
"My car was completely fixed and the inside was clean as well. All the staff were very friendly and the service ..." Read more
"Ended up being finished 6 days sooner than originally planned. Its clear this shop knows what there doing"
"My car was ready much earlier than I expected."
"Loved the same day repair! Very convenient and I didnt need to spend money on a rental car."
"Work was completed on time and below estimate. Also everything looks great and works perfectly."
"... such a good job on my repair. I cant believe it. Communication every step of the way was amazing. They kept me informed on updates and what stage ..." Read more
"The team was very transparent and communicated very well through the car repair process."
"... I was always updated for every issue was needed. Very good communication and definitely would recommend it" Read more
"... were doing to my vehicle and what the next step was. Updating me everyday was very helpful." Read more
"... updates since the first and last day my car was there. Good communication, good work, very good service and a great team. Thank you for your hard work." Read more

My Experience

I would like to think Jerry for all the help he gave me. This is the second time I have used Caliber for work on my car. Both times I have had a good experience, Think you,

My Experience

Thank you Jerry ..Thank you Kristy...I do appreciate how you kept the customer informed of the status of their vehicle 👍

My Experience

Ok well firat of all i want to say car looks great. But now as im driving i hear a bunch Of noise like rattllng soinds in the car which ive never heard before so its kinda alarming o will bring it to theee attenrion on monday

My Experience

They did such a good job on my repair. I can’t believe it. Communication every step of the way was amazing. They kept me informed on updates and what stage they were in in the process . They finished while I was on vacation and were completely flexible with me and I appreciate that so much.

Likely to Recommend

Repair Quality

Beautifully done , no complaints about the repair

Customer Service

My Experience

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Returned Clean

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This is the only place i’d take my car if i need repairs!

Repair Quality

Customer Service

Gerry & the team provided excellent service w/ timley updates.

Returned Clean

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Returned Clean

My Experience

I am completely satisfied with the job they did, and I am very happy how they treated us. I was surprised they finished the job so quick. Jerry went above and beyond to help and to do the best he could. Out of every body shop or mechanic I’ve ever been to, Jerry and his Caliber team have been the best. Thank you, we really appreciated it.

Likely to Recommend

I would definitely recommend this specific Calliber Collusion shop to my friends or colleagues. I hold them in high regard.

Repair Quality

I was overly satisfied with Gerry. He went above and beyond to satisfy us. His team did a great job, and they fixed my car fast, and kept me updated throughout the process. Was very professional, and this was the best experience I have ever had with any place I have ever taken my BMW. I wish there were more places like this.

Customer Service

I am 110% satisfied with the customer service Gerry and his team provided. I liked that he kept me updated and really cared for my BMW. I told Gerry my car is my baby, and he definitely treated my car as his own baby as well. I am greatly satisfied with the professional customer service.

Returned Clean

My Experience

Jerry was very helpful and patient and explained things thoroughly and kept me up to date

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Returned Clean

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Repair Quality

Paint and fitment looks great

Customer Service

Gerry was very informative at every step

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Returned Clean

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Returned Clean

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My Experience

Great service. Great communication. And, most importantly, great work.

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Repair Quality

Great service! Great work! Great experience.

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To everyone

Repair Quality

Very happy can’t even tell I had an accident

Customer Service

They kept me updated constantly

Returned Clean

My Experience

Great job and timely

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Returned Clean

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Returned Clean

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