Caliber - Auto Village
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
To everyone
Repair Quality - 5.0/5.0 -
Very happy can’t even tell I had an accident
Customer Service - 5.0/5.0 -
They kept me updated constantly
Returned Clean
My Experience - 5.0/5.0 -
Great job and timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Charles was very knowledgeable and thoughtful on what would work for me.
Returned Clean
My Experience - 5.0/5.0 -
I’m very impressed with the fast service and quality of work. I would like to thank the manager for keeping me informed about the work they were doing on my car and all updates since the first and last day my car was there. Good communication, good work, very good service and a great team. Thank you for your hard work.
Likely to Recommend - 5.0/5.0 -
I would recommend caliber collision to my friends or a family member who would need help with their car repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my second time having Jerry and his team repair my BMW. They did an amazing job both times and exceeded my expectations. I’ll definitely be back should I have any further needs.
My Experience - 5.0/5.0 -
Charles. My service advisor went above and beyond. The manger of the shop was excellent as well. Best experience you can have while dealing with repairs. The shop did a great job on the car as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charles was my shop contact while repairs were taking place. Needless to say he provided a service that exceeded my expectations. He was professional and had great daily communications The manager of the shop was also very transparent, professional and a joy to work with Overall, bmw should be very proud to be a partner with this location they definitely gave 1st class service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This Calibers shop, the tech /reapir team are unmatched in excellent work. Their leader, Mr Gerry Sanchez is OUTSTANDING! He sets the tone and work ethic , superior customer service. They follow it!
Repair Quality - 5.0/5.0 -
Calibers is my "Go-to" auto repair shop! Unrivaled in terms of technical expertise and flawless auto repair, their focus on excellence and superior customer service (their daily mantra), refclyt the tone set at the top. "Where the head goes, the body follows." Mr Gerry Sanchez heads this SUPER talented shop! His leadership sets ttyeh tone. Everyone there follows it. I love the work sone by this shop, the leadership demonstrated by thi exemplary leader. Thank you, Calibers! Thank you, Mr Gerry Sanchez!!! - You guys are my shop for LIFE!
Customer Service - 5.0/5.0 -
Calibers is my "Go-to" auto repair shop! Unrivaled in terms of technical expertise and flawless auto repair, their focus on excellence and superior customer service (their daily mantra), reflect the tone set at the top. "Where the head goes, the body follows." Mr Gerry Sanchez heads this SUPER talented shop! His leadership sets ttyeh tone. Everyone there follows it. I love the work sone by this shop, the leadership demonstrated by thi exemplary leader. Thank you, Calibers! Thank you, Mr Gerry Sanchez!!! - You guys are my shop for LIFE!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and friendly staff!
Likely to Recommend - 5.0/5.0 -
I would recommend it to all my friends and family member
Repair Quality - 5.0/5.0 -
Did a great wonderful job good communication with me throughout the process
Customer Service - 5.0/5.0 -
Jerry is a great guy real professional
Returned Clean
My Experience - 5.0/5.0 -
Charles was amazing. Kept me informed every step of the way! Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional & always kept me updated on the process
Customer Service - 5.0/5.0 -
Professional and went out their way for me
Returned Clean
My Experience - 5.0/5.0 -
Thank you for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend they did a great job with the repairs and returning my car in a timely manner. Thank you Caliber Collision
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service ever
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an outstanding experience with the Caliber Collision from the day I dropped off my vehicle through pickup. Gerardo Sanchez (Gerry), the Manager, went above and beyond to ensure complete customer satisfaction. He was extremely understanding from a customer's perspective, took the time to clearly explain the repair process, and kept me informed with timely updates throughout the repair. His professionalism, communication, and commitment made the entire experience stress-free and exceeded my expectations. Thank you, Gerry and the entire team, for delivering a 100% positive experience. I would highly recommend Caliber Collision to anyone looking for quality work and exceptional customer service.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber Collision to friends, family, and colleagues. The repair quality, customer service, communication, and overall experience exceeded my expectations. Gerry Sanchez was outstanding throughout the entire process, providing regular updates, expert guidance, and exceptional professionalism.
Repair Quality - 5.0/5.0 -
10/10. The repair quality exceeded my expectations. Gerry Sanchez provided exceptional service, kept me informed throughout the entire process, and ensured all repairs were completed with outstanding attention to detail and quality. My vehicle was returned in excellent condition, and I am extremely satisfied with the workmanship and overall experience.
Customer Service - 5.0/5.0 -
The customer service I received from Caliber Collision was exceptional. Gerry Sanchez went above and beyond from the day I dropped off my vehicle until the repairs were completed. He provided regular updates, communicated clearly throughout the process, and was always available to answer my questions. His professionalism, knowledge, and dedication to customer satisfaction made the entire experience smooth, stress-free, and reassuring. I couldn't be happier with the level of service I received.