Caliber - Bakersfield - Rosedale Hwy

4.8 (3,901reviews)
98%
8929 Rosedale Hwy,  Bakersfield,  CA  93312

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,901)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team earned high marks for proactive and transparent communication, with daily text and call updates keeping customers informed throughout the repair process. Timeliness was a standout strength, as many customers noted their vehicles were completed ahead of schedule. The welcoming and professional front desk staff also contributed to a stress-free experience. A few customers noted isolated concerns such as delays due to backordered parts, minor finishing details, and occasional communication gaps, reflecting areas customers themselves identified for continued attention.
Select to learn more
"... and attentive throughout the entire process, and the quality of the repairs was outstanding. I would confidently recommend Caliber Collision ..." Read more
"... upmost respect. Overall because of your staff and the quality of the work I think you deserve the highest rating. Thank you." Read more
"Looks like it never happened which was my hopes for the repair and thats what caliber did. Very happy customer"
"... stress-free. They kept me updated throughout, and the quality of the work exceeded my expectations—my vehicle looks as good as new. I really appreciate ..." Read more
"... professionalism. Throughout the entire process, the staff was friendly, compassionate, and provided outstanding customer service, ensuring I felt informed and supported during a ..." Read more
"A whole week and a half earlier!"
"Absolutely satisfied! Communication on point. Completed and delivered before expected. 5 stars"
"They got my car done 7 days early"
"Repairs were extended for another 3 days"
"First date given was a Monday after we left it Thursday. Didnt get it til the following Wednesday."

Likely to Recommend

They do good work but one needs to be very patient with them

Repair Quality

Slow to provide status reports; Final cost was substantially higher than the estimate. Quality of work is excellent.

Customer Service

Would like to have had in progress reports

Returned Clean

My Experience

The staff were all so kind and patient. I think the overseer of my car was named Kyle. He was extra kind and helpful. My car looks and runs great! Thank you

My Experience

The guy who was helping me was great. Got the job done so fast and really well done.

My Experience

Fab made everything so easy and was incredibly helpful throughout the entire process. Even after my car was ready, she was still willing to help and make sure everything was taken care of. I really appreciated her kindness, patience, and willingness to go above and beyond. She made the whole experience so much smoother!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service is superb. Staff are friendly and welcoming. Car looked brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If myself, family or friends need any vehicle repair, this is where I’m sending them.

Repair Quality

Met and exceeded my expectations

Customer Service

Customer service and communication were outstanding! Fabiola even offered to send me help when I started choking on my coffee during our phone call! Awesome communication and offered to save my life!!

Returned Clean

My Experience

Friendly staff, knowledgeable, kept me informed about the repair, excellent work. Calyssa was awesome during the entire process.

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Very friendly.

My Experience

Everything was perfect and Kyle was very professional kept in touch with me . An overall a 10 out of 10 will always come back here for repairs

Likely to Recommend

I have had work done to my previous cars and I recommend this specific shop because of the excellent service and Quality of work this shop does

Repair Quality

Customer Service

Kyle was excellent and very respectful and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is my third time dealing with collision my experience. The first time was out of town. I don’t remember the town up north in Bakersfield, but my experience was so great. I look forward to having the I hate to say opportunity, but to be able to use your services again, thank you very much like I said the third time I’m really loving it. Thank you.

Likely to Recommend

Repair Quality

I thought I’d sent a comment on this several days ago but again I was very satisfied with the service. This was my third occasion or opportunity or whatever to use caliber and I was very happy again and I will be a returning customer. Hopefully, I will need to, but in the event I’ll be right there. Thank you very much. I appreciate the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My adjuster Fabiola (rosedale hwy, Bakersfield CA) was AMAZING! She was efficient, quick to answer questions, and always contacted me for updates in a timely manner. She was extremely helpful when it came to adding days for the rental car, and she was 100% the best adjuster I’ve had when it’s come to car issues. Amazing service overall.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an amazing job, they kept me informed and very professional!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and amazing updates on the process of my repair.

My Experience

Thank you! Calyssa was the best too. My car looks great.

Likely to Recommend

Repair Quality

Customer service was fantastic and so was communication.

Customer Service

Calyssa was great and gave me regular updates.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Calyssa was very professional and made me feel comfortable having my vehicle at Caliber. She answered any questions I had. The repair looks great.