Caliber - Bakersfield - Rosedale Hwy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kyle was wondering with keeping me updated on what was going on with my car.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Josh Santoyo (manager) and Kyle (repair advisor) are great! Kyle communicated all aspects of the repair process thoroughly.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional, follow up was perfect, emails text messages. Everything went perfect and I really appreciate everybody there for doing such a wonderful job.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Very good work You are all Great !!! Would recommend you. Craig Smith

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Awesome job I really am satisfied and pleased thank you guys for you good work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

I am currently out of town, when I return next month I will evaluate the repair and let you know. As of now the repair is not complete as some parts are not available.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone I spoke to, were very friendly, knowledgeable and caring. Thank you Caliber. Great communication from start to finish. Kudos to Joseph.

My Experience - 5.0/5.0 -

I have heard of horror stories of people having problems with their car repairs. I have been here twice and the repairs have always been on time and successful.

Likely to Recommend - 5.0/5.0 -

I rated this a 10 because my experience with Caliber Collision exceeded my expectations from beginning to end. The team was professional, honest, and attentive throughout the entire process, and the quality of the repairs was outstanding. I would confidently recommend Caliber Collision to my friends and family based on the excellent service and care I received.

Repair Quality - 5.0/5.0 -

I rated Caliber Collision a 10 because my experience from start to finish exceeded my expectations. The team was professional, communicative, and made the repair process easy and stress-free. When I picked up my vehicle, it looked like the accident had never happened. Seeing my car restored to its original condition gave me peace of mind and made me genuinely happy. I truly appreciate the quality of the work and the excellent customer service I received.

Customer Service - 5.0/5.0 -

I rated my experience a 10 because Joseph Calderon provided exceptional customer service. He took the time to thoroughly explain the damage, walked me through the repair process, set clear expectations, and answered all of my questions. His professionalism and willingness to ensure I understood what to expect made the entire experience much less stressful. I truly appreciated his patience, knowledge, and outstanding customer care.

Returned Clean

My Experience - 5.0/5.0 -

This is my second time using Caliber Collision and again, I am completely satisfied. Kyle was my advisor and he always kept me up to date. He answered all my questions. He was kind enough to get my car ready earlier than the anticipated time because it fit my schedule. I really appreciate that. Thank you Kyle and thank you Caliber Collision for another great experience!

Likely to Recommend - 5.0/5.0 -

I will return to the Rosedale shop anytime and will definitely recommend family & friends.

Repair Quality - 5.0/5.0 -

This is the third time we (husband & I) have used Caliber Collision. I have only used the Rosedale location, he used the Schirra Ct location. We had great experiences at both locations.

Customer Service - 5.0/5.0 -

All the staff that I interacted with were very nice. Kyle was the service advisor that took care of me. He was always available for a call and answered all my questions. He was very informative. Great customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It was great getting updates on my repair everyday. I was very satisfied that my car was finished in a very short time. Everyone i spoke with was so friendly. I had a very good experience. I would recommend Caliber Collision to anyone needing repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The entire process was very easy, quick, and smooth. The staff was friendly and helpful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very nice and maintained consistent communication. Relieved my stress

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything looked great. There was one piece that didn’t appear to be replaced and had some minor damage still. Other than that, beautiful.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kyle is the man, he kept me informed throughout the whole process. He’s very knowledgeable and made the process easy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kyle was very informative throughout the entire process.

Customer Service - 5.0/5.0 -

Kyle’s customer service is second to none.

Returned Clean

My Experience - 5.0/5.0 -

Everyone and everything was good thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Joseph was amazing and made our experience tremendously easy. Everyone was empathetic to our needs and made our transition from rental car to our actual car. I highly recommend this company for any future customers.

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Please call me as you forgot to repair my passenger side mirror.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Joseph had great communication!